WritersUA - Training and Information for User Assistance Professionals

The 2010 WritersUA User Assistance Salary Survey
Canada and Other Countries

LocationTrainingManagementOrganization SizeSatisfactionContractors/Part-TimersCanada and OthersJob Titles and CommentsSurvey Home

As this survey continues to grow, we hope to provide useful information for regions other than the United States. That can only happen with active participation from user assistance professionals around the world.


We received 51 responses from Canada, representing seven provinces. The overall average compensation was $74,300 CAD per year. Only three of the respondents spent at least 75% of their time on management tasks. Thirty-nine of the respondents were women.


We received 24 responses from residents of countries other than the United States and Canada. The annual salaries ranged from $18,800-$100,000 USD. There were slightly more male than female respondents.


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WritersUA offers cutting-edge training and information to Technical Writers, Information Analysts and Architects, Documentation Designers, Help Authors, Publication Managers, Documentation Leads, Senior Writers and Documentation Contractors, and User Education Specialists. The focus is on software user assistance, which encompasses writing, editing, planning, coding, indexing, testing, programming, localization, and standards development.

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