WritersUA - Training and Information for User Assistance Professionals

The 2010 WritersUA User Assistance Salary Survey
Size Matters

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The size of the organization, to some extent, may affect the magnitude of our compensation. Past surveys showed salaries rising as the organizational head count increases. The data from this survey is inconclusive.

Salary by Overall Organization Size

The survey also asked respondents how many people are directly involved with user assistance development at their organization. Just under a third, 32%, work in teams of one to five people. The small development groups get the smallest compensation at $72,674. Members of teams with 26 or more can boast an average salary that is $19,000 more than those in a team of five or fewer members.

Salary by Team Size

However, there is another way to look at this. The larger the team, the higher the likelihood that there are team members with management responsibility. Those folks tend to receive higher pay, as shown in the Management section of this report, and will skew the average of the larger groups. Mid-size teams have salaries in the middle.

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WritersUA offers cutting-edge training and information to Technical Writers, Information Analysts and Architects, Documentation Designers, Help Authors, Publication Managers, Documentation Leads, Senior Writers and Documentation Contractors, and User Education Specialists. The focus is on software user assistance, which encompasses writing, editing, planning, coding, indexing, testing, programming, localization, and standards development.


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