THE 2009 WritersUA Salary Survey

Location • Training • Management • Organization Size • Satisfaction • Survey Home

The size of the organization, to some extent, may affect the magnitude of our compensation. Past surveys showed salaries rising as the organizational head count increases. The data from this survey is inconclusive.

The survey also asked respondents how many people are directly involved with user assistance development at their organization. Just over half, 51%, work in teams of one to five people. The small development groups also get the smallest compensation at $69,004. There is a progression of income as the size of the team increases. Members of teams with 26 or more can boast an average salary that is $19,000 more than those in a team of five or fewer members.

However, there is another way to look at this. The larger the team, the higher the likelihood that there are team members with management responsibility. Those folks tend to receive higher pay, as shown in the Management section of this report, and will skew the average of the larger groups. Mid-size teams have salaries in the middle.