This survey is closed. The results are posted.

THE 2008
The WritersUA Salary Survey

For Software User Assistance Professionals


Over 800 people have already contributed to this survey!

How much are you worth?The software user assistance community is well established as a major segment of the technical communications field. The work you do in developing effective user assistance is now recognized as an essential component of any application, whether it is based on the desktop or on the Web.

But do you know what you're worth? How do you stack up against your peers? How do location, experience, and the size of your organization affect your salary? What kind of user assistance development skills command top dollar in the marketplace? What should you expect when it is time for a salary increase?

The WritersUA Salary Survey is designed to supply you with answers to many of these questions. The survey is specifically designed to collect data about User Assistance authoring professionals. Over 32,000 people reviewed our 2007 survey. We welcome your participation in this latest installment.

The survey consists of this one page. Answer any or all of the questions.


About you



For residents of the United States or Canada, select the state or province where you predominantly reside?




For those who work in the U.S., please enter the first three digits of your ZIP Code.



What is your gender?

Female   Male



Your education and training



What is the highest level of education you have completed?

High School   Community College/2- or 3-year degree
College/University/4-year degree   Graduate School


Do you have college education in a field directly related to technical communication or user experience?

Yes   No


Where have you learned most of your core user assistance skills?

Formal education   On the job training
Seminars/Conferences/Workshops   On your own
Other (specify)



Your work experience



How long have you worked in the technical communication or user experience fields?

6 months   1 year   2 years
3 years   4 years   5 - 9 years
10 - 14 years   15 or more years


How much experience do you have developing some form of software user assistance?

No experience   6 months   1 year
2 years   3 years   4 years   5 - 9 years
10 or more years


How much experience do you have with information architecture or content management?

No experience   6 months   1 year
2 years   3 years   4 years   5 - 9 years
10 or more years


How much experience do you have with usability testing or user interface design?

No experience   6 months   1 year
2 years   3 years   4 years   5 or more years


What percentage of your work is management or supervisory?

0 - 24%   25 - 49%   50 - 74%   75 - 100%



Your employer



For the following questions, consider your employer to be the organization you have worked for the most this year. If you work as a contractor through a placement agency, consider your employer to be the agency client you have worked the most for this year.

Do you work as a contractor?

No   Independent contractor   Contractor through a placement agency


How many people are directly involved with user assistance development at your organization?

1 - 5   6 -10   11 - 25   26 or more


How many employees are in your organization?

1 - 50   51 - 100   101 - 500   501 - 1000   1001 or more


Indicate if, over the past six months, your working conditions have been significantly affected by the following (please select all that apply):

Permanent staff layoff    Contract staff layoff
Increased workload due to staff cuts    Canceled project(s)
Training and/or travel budget cuts    No (or less than normal) salary increase



Your compensation



What is your current annual compensation in U.S. dollars? Include bonuses but not stock options. If you work on contract, use your taxable gross revenue from user assistance-related employment. If you worked less than a full year, adjust the amount to represent a projected annual salary. (Get the current exchange rates to U.S. dollars from major world currencies.)

Enter the salary as a whole number (without cents). Please do NOT include a "$" or commas, periods, or other non-numeric characters in this box.



How many hours do you work in an average week?

Enter the hours as a whole number. Please do NOT include non-numeric characters in this box.



How satisfied are you with your current overall compensation?

Very satisfied   Satisfied   Dissatisfied   Very dissatisfied


If you receive stock options, what value do you place on them when evaluating your total compensation package?

Very important   Important   Somewhat important
Not important   No stock options


How satisfied are you with any non-monetary benefits associated with your position?

Very satisfied   Satisfied   Dissatisfied   Very dissatisfied


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