WinWriters - 2003 European User Assistance Profile Survey

To All European User Assistance Developers...

WinWriters is pleased to announce the first in a series of surveys specifically for the European User Assistance community. We've designed this survey to provide you with a summary view of several important aspects of jobs and work within this community. We'll be posting the results of the survey on this web site for your free reference by the end of April.

Useful survey results are a result of your individual participation. Please take a moment to help us produce a useful and meaningful result by filling out each item in the survey below. Thank you for participating!

No personally identifying information is required from you.
One submission per person, please.

The 2003 European User Assistance Profile Survey has closed.

About You

What is your country of residence?

What is your job title?

What is your native language?

How many other languages do you speak fluently?

Do you write user assistance content in a language other than your native spoken language? Yes No

In what professional organizations do you hold memberships (e.g., STC, ISTC, tekom)?

Your Products

What product development categories do you support? You may select more than one.

Retail/wholesale consumer products (e.g., games, hobbies, education, personal finance)
Retail/wholesale business products (e.g., accounting, office suites, project management)
Custom applications developed for individual clients
Computer hardware
Software development tools
Internal corporate applications (e.g.,proprietary accounting, engineering, inventory control)

What is the geographic scope of your product distribution? You may select more than one.

In how many languages is your product documentation distributed?

Your User Assistance Components

Which user assistance components do you currently distribute? You may select more than one.

Microsoft HTML Help
Microsoft WinHelp
Acrobat PDF
Browser-based Help — locally installed (e.g., WebHelp, WebWorks Help, custom)
Browser-based Help — delivered from a remote server
Embedded user assistance (Help information coded into the application user interface)
Printed documentation
Other