Contractors
  

The following companies provide assistance with development and implementation of online Help systems, documentation, and Internet/intranet/extranet sites.

Select a location or business from the listboxes below to jump quickly to a listing.

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Alabama

Epic Trends
4800 Whitesburg Drive #30-137
Huntsville, Alabama 35802
Phone: 256-603-4432, Fax: 256-881-5625
www.epictrends.com

Get professional, experienced services for technical writing and multimedia from Epic Trends. We help you connect with customers by composing a consistent voice for your company through: online Help, HTML Help, Flash multimedia, demos, tutorials, web content, copywriting, and other user assistance.

 
 
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Arizona

MDB Technical Publications, Inc.
2947 East Larkspur Drive
Phoenix, AZ 85032-7123
Phone: 602-788-1338
mdbinc@cox.net
www.mdbinc.com

Electrical Engineers and other college degreed technical publication specialists. Available for both on-site and telecommute assignments.

 
 
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California

Anthrobytes Consulting
PO Box 52827
Riverside CA 92517
Phone: 909-369-8590, Fax: 909-683-3137
www.anthrobytes.com

An award-winning technical writing company that specializes in online Help in all formats. Our writers and developers create effective and useful online and printed documentation for your products. Our web site has a quote form you can use to get information about your project.

Behind the Curtain
Frank Elley 1026 Feller Ave.
San Jose, CA 95127
Phone: 408-923-2090
theman@behindthecurtain.com
www.behindthecurtain

Specializing in web sites and web-based information systems for high-tech companies and small businesses. The emphasis is on analyzing the company's customers and business objectives to produce sites that are effortless to use, communicate crisply, and are visually appealing, while remaining cost effective and easy to maintain. Services also include on-site training for web-based technologies (web authoring, ASP for technical communicators, style sheets) and graphics (graphics fundamentals, Paint Shop Pro, and Photoshop).

Fickett, Merle
MSJ Corporation
41750 Rancho Las Palmas Dr # F
Rancho Mirage, CA 92270-5512
Phone: 760-773-5647 Ext 247 or 800-482-0500 Ext 247, Fax: 760-341-5163

Technical Writer.

Gardiner and Associates
204 Hill Street
Grass Valley, CA 95945
Phone: 530-272-9285
www.johngardiner.com

I have extensive experience authoring and designing user guides, on-line help, web sites, indices, specifications, and graphics. I am happy to provide examples of my work. Clients have included Adobe Systems, Microsoft, Hewlett-Packard, Mattel, and many others.

HyperTrain dot Com: Dave Gash
245 Lyon Circle
Vista, CA 92083
Phone: 888-722-0700
dgash@hypertrain.com
www.hypertrain.com

HyperTrain dot Com is a San Diego-based firm specializing in on-site training and consulting for technical writers who develop local or Web-based help systems and other hypertext documents. Our courses and services are designed specifically for technical writers who develop local or Web-based help systems and other hypertext documents. Our courses and services are designed specifically for technical writers and cover a variety of tools and technologies, including RoboHelp, HTML, JavaScript, DHTML, CSS, Online interactivity, and help system design.

Knopf Online
18 Bonview Street
San Francisco, CA 94110
Phone: 415-550-8367, Fax: 415-550-8368
info@knopf.com
www.knopf.com

Provides expert consulting in software documentation, online Help, and Web-based Help. Helps clients implement effective single-sourcing processes to improve quality, boost productivity, and reduce costs. Provides expert consulting and training on WebWorks Publisher, FrameMaker, and RoboHelp.

Persuasive Pen
P.O. Box 9692
Brea, CA 92822
Phone: 714-257-0123
editor@persuasivepen.com
www.persuasivepen.com
www.webtra.com

Persuasive Pen cleans up content on Web sites, books, newspapers, academic journals, and papers. WebTra translates Web sites from English to Spanish, French, Italian, Portuguese, German, Russian, Czech, and Polish. Our clients are convinced we offer the best. We prove them right. Contact editor@persuasivepen.com or 714-529-3210 for one or both services.

The Write Connection
23332 Mill Creek Dr. Suite 150
Laguna Hills, CA 92653
Phone: 949-768-2601
info@write-connection.com
www.write-connection.com

The Write Connection is a technical documentation placement and outsourcing firm located in Laguna Hills, CA. We place numerous technical writers, design and publish high-tech user's guides and online Help systems, and host a job board for writers, editors, and illustrators.

TWW Solutions - "We're here to HTML Help"
753 Buena Vista Place
Walnut Creek, CA
info@twwsolutions.com
www.twwsolutions.com

TWW Solutions - HTML Help Documents and Document Conversions are a great way to manage documents, manuals, catalogs, etc. Your complex documents will be easier to read...easier to navigate...& easier to distribute. TWW files will run on any computer with Windows 95+ and IE Explorer 4.0. No additional software required.

Technical Standards Inc
306-N West El Norte Pkwy, Suite 491
Escondido, CA, 92026
Phone: 760-233-7570, Fax: 760-747-4779
info@tecstandards.com
www.tecstandards.com

Technical Standards is a documentation staffing and projects company, supplying talented professionals to write and create high-quality materials in a timely, cost-effective manner.

Text and Graphics Express
3608 Countrywood Ct.
San Jose, CA 95130
Phone: 408-813-3193, Fax: 408-985-2922
info@tagexp.com
www.tagexp.com

Development of online information systems (WinHelp and Web).

Word Wire: Corinne Kantor
22431 Antonio Parkway, B-160
Suite411
Rancho Santa Margarita, CA 92688
Phone: 949-888-1793, Fax: 949-589-8083 corinne@wordwire.com
www.wordwire.com

Word Wire is an award-winning, full-service documentation company. We offer the following services: technical writing, online Help, web-based training, computer-based training, courseware, desktop publishing, technical illustration, editing, and indexing.

Write for You: Chuck Martin
426A Bosworth St.
San Francisco, CA 94112
Phone: 415-333-0468
writer@best.com
www.writeforyou.com

Lin Laurie Consulting: Lin Laurie
4721 Lithrop Place
San Diego, CA 92117
(858) 576-0443
linlaurie1@hotmail.com
www.linlaurie.com

Over twenty years technical writing, instructional design, stand up training, and documentation project management experience. Projects include large and small, including enterprise-wide implementation of software and documentation, and JDE/Peoplesoft experience. Content development includes user documentation, online help, web design and content, API and SDK, web-based training, and more. Industry experience includes distribution, manufacturing, accounting, retail software, hardware, and order entry. Training courses include documentation project management, RoboHelp, Dreamweaver, Captivate, Word (basic to advanced), Project management certified.

Duo Studios
1101 Green St. #1601
San Francisco, CA 94109
415.987.6759
erich@duostudios.com
www.duostudios.com

Duo Studios: Where the visual and verbal work together to create a magic that neither can achieve alone. Duo is led by a designer with a background in writing and a writer with a background in design. Together, we create clear, professional Web sites that communicate with style and substance.

Leximation, Inc.
122 H Street
San Rafael, CA 94901
Phone: 415-485-1892
www.leximation.com

Increase your efficiency with our tools and solutions. Our innovative strategies give you more time to focus on the content rather than the process. Leximation can help you with projects ranging in size from small Help files to large context sensitive Help systems. We have extensive experience setting up and converting content from FrameMaker or Word into Help, Web, and print, for multiple products from "single source" files.

REALeRESEARCH: Susan Reale
Qualitative / Usability Research Consultant
Phone: 510.832.6484
Fax: 510.832.6483
susan@realeresearch.com
www.realeresearch.com

Is your product or system user friendly? REALeResearch offers Usability & User Experience Research Solutions for a multitude of products and industries. You will gain insightful/actionable research findings to improve the intuitiveness of your product among target consumers. Web, s/w, wireless, UA expertise. 20 yrs exp. US/Int’l.

BKO Teclarity: Barbara Klare and Suhag Shirodkar
11 Bungalow Avenue
San Anselmo, CA 94960
Phone: 415.457.6416
info@teclarity.com
www.teclarity.com

Teclarity is your global partner in technical and business communication. We have a proven method for working with time, culture and comfort zones. Our Two Pairs of EyesTM system delivers world-class documentation within your schedule and budget. Our documents speak to audiences across the English-speaking world. Like you, we understand the push to be global yet local at the same time. We have over 30 years' writing, designing and editing documents.

The Huffer Group, Inc
12 Bellagio
Laguna Niguel, CA 92677
Phone: 949.929.7537, Fax: 949.276.5164
jhuffer@huffergroup.com
www.huffergroup.com

The Huffer Group, Inc. delivers high tech and high tech medical documentation, such as user's guides, help systems, design documents and technical specifications, for onsite and offsite projects in Orange and San Diego counties. Our solid technical writing emphasizes the users' need for the right information at the right time.

Chris Morton
P.O. Box 692
Weimar, CA 95736
Phone: (530) 308-6327
jmorton@direcway.com
www.ca-dreaming.com

More than 17 years of experience in technical communication, with an additional 13 years in international print and broadcast advertising design, layout, and production. Award-winning marketing communications specialist, author, technical writer, IT instructor, electronic publisher, and commercial print liaison.

Clients have included Microsoft Corporation, Hewlett-Packard Company, Ziff-Davis Media, Learning Tree International, The Analytical Group and many others.

Full complement of marketing collateral and technical documentation, including magazine advertising, brochures, newsletters, press releases, direct mail campaigns, trade articles and other marketing materials; software and hardware installation and operation manuals; software templates; and online Help systems.

 
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Colorado

Comtech Services, Inc.
710 Kipling Street, Suite 400
Denver, CO 80215
Phone: 303-232-7586
info@comtech-serv.com
www.comtech-serv.com

Consultants for quality online documentation.

TechCom Plus: Linda G. Gallagher
Linda G. Gallagher
12675 Kalamath Ct.
Westminster, CO 80234
Phone: 303-450-9076
lindag@techcomplus.com
www.techcomplus.com

Specialize in creating usable hardware and software user guides in a variety of print and online formats. Develop training materials for a variety of business needs. Also offer WebWorks Publisher training and consulting. More than 15 years of experience in technical communication and related fields.

InfoPros
12295 Oracle Blvd. Suite 200
Colorado Springs, CO 80921
Phone: 800-493-7370
sales@infopros.com
www.infopros.com

InfoPros is a full service technical documentation outsourcing company with offices in: Colorado, California, Wisconsin, North Carolina, and Oregon. With experience spanning a broad spectrum of industries and clients across the country, InfoPros consistently delivers successful and scalable solutions.

 
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Connecticut

Usertech
One Selleck Street
East Norwalk, CT 06855
Phone: 203-831-0300
walfish@usertech.com
www.usertech.com

Offices around the world, specialists in training and documentation for end-users of systems.

 
 
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Florida

HyperWriters: Mark Lewis
603 Bough Ave
Clearwater, FL 33760
Phone: 727-536-0098
mlewis@HyperWriters.com
www.HyperWriters.com

Printed, Online, Done! Certified Doc-To-Help, RoboHelp, PhotoShop, and more. HyperWriters specializes in creating technical documentation for the software industry. We consult and train. We understand the Software Development Lifecycle. Bring us in at any stage of development: Reqs, Specs, End User Documentation, and API/Reference Manuals. Serving FL and the Southeast since 1993. HyperWriters is complemented by the graphical and web-design skills of partner www.HyperSytes.com.

The Writing Solution, Inc.
6340 NE 19th Ave.
Ft Lauderdale, FL 33308
Phone: 800-449-1233
writers@writingsolution.com
www.writingsolution.com

We provide instructional design, eLearning development, online tutorials, and various web-related documentation services. Our range of writing services also include technical writing, marketing materials, and editing. We are a "virtual company" working with clients internationally using the Internet and work client sites as needed.

Beachside Technical Media, Inc.
1835 US Highway 1 S, Suite 119, Box 273
St Augustine, FL  32084
Phone:  904-814-1649
www.beachsidetm.com

Our specialty is integrating content with technology. Not only do we design technical content, but we can develop and deliver it in formats that  are specially created for electronic media. Unlike staffing agencies, which place everybody from dock workers to program managers, we only handle technical media. That includes web-based communications, online help, technical manuals, streaming audio and video, and e-learning.

SoftLink Systems, Inc.
Marl K. Atkins
Microsoft Certified Professional
503 Tudor Circle
Altamonte Springs, FL 32701
Phone: 407-388-1886
www.web-development-contractor.com

I'm a Web development contractor, specializing in the development of promotional Websites, Internet marketing and database driven Internet based software applications. I've been contracting software development since 1994 and have been incorporated since 2001.

SoftLink Systems has developed software for large corporations such as Shell Chemical, Fiserv and Clear Channel Communications. However, most of our clients are smaller businesses needing Websites and/or database driven software development.

Writers West, Inc.: Mimi Jones
5135 20th Ave N.
St Petersburg, FL 33710
Phone: 727-327-8324, Fax: 727-327-8757
mimi@wwestinc.com

Twenty years experience writing and developing online Help systems, Web content, computer-based tutorials, training courses, API reference documentation, and user guides for software and hardware products.

 
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Georgia

Affordable Words
Cindy K. Brock, President
6065 Roswell Rd. N.E., Suite 2236
Atlanta, GA 30328
Phone: 877-425-2985
info@affordablewords.com
www.affordablewords.com

Full-service provider of Help systems (WinHelp, HTML-based, cross-browser, stand-alone), web-based information (web sites, corporate intranets), technical materials (user manuals, getting started guides, quick reference cards), training (Doc-to-Help, RoboHELP/RoboHTML, ForeHELP), documentation (PDF generation, format conversions, editing, proofing), and presentations/speeches (technical, business, product, motivational, informational).

RIGHTWriters, Inc.
P.O. Box 2260
Duluth, GA 30096-9998
Phone: 770-246-9555
info@rightwriters.com
www.rightwriters.com

Need an experienced writer to develop online Help, web Help, web-based documentation, or hard-copy documentation? Since 1994, RIGHTWriters has provided technical writing expertise to companies of all sizes—from start-ups to Fortune 500 companies. We provide top-quality writers and experienced project management to deliver the results you need.

User Assistance Group, Inc.
4075 Montgrove Glen
Cumming, GA 30041
Phone: 404-797-9350
info@userassistance.com
www.userassistance.com

Rob Houser, Principal Consultant and CEO, is a certified RoboHelp, Captivate, and Flare instructor as well as a Certified Performance Technologist through ISPI. If you need help designing or creating user assistance, give us a call. We have over 18 years of experience creating online help, embedded user assistance, UI content, user manuals, web sites, instructor-led training, and web-based training. We also provide on-site training for RoboHelp, Captivate, and Flare.

Write2Market
67 Elan Court, Alpharetta, GA 30022
Phone: 404-232-5700, Fax: 404-806-1477
Lisa Calhoun owner/writer
www.write2market.com

Write2Market provides contract technical writing and consulting services. Contact the experts at Write2Market for clear technical documentation that supports the entire software development lifecycle.

WriteBIZness, LLC
1150 Havenbrook Ct.
Suwanee, GA 30024
Phone: 770-317-7041
jack@writebizness.com
www.writebizness.com

Over 25 years of professional business and technical writing experience. Our services include Web content, product specification sheets, technical guides and manuals, sales promotions, marketing brochures, newsletters, press releases, direct-mail campaigns, and trade articles.


 
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Illinois

Beaman Technical Communications
2358 S. Fifth Avenue
North Riverside, IL 60546-1219
Phone: 708-443-5012
BeamanTC@cs.com

ClarityFirst LTD.
1-866-TEC-WRIT (1-866-832-9748) Toll-free US and Canada
1271 E. Ogden Ave. Suite 123
Naperville, IL 60563
Fax: 1-866-552-9251
alaska@clarityfirst.us
www.clarityfirst.us

Over 21 years of experience in technical writing, the past 12 includes RoboHelp with an emphasis on WebHelp, and Madcap Flare.

Background includes Technical Writing team leadership, project management, SDLC documentation, and Sarbanes-Oxley compliance documentation. Please visit the clarityfirst.us website, featured in Adobe's RoboHelp showcase. Extensive references are displayed on our
website, and reference contact information will be provided upon request.

Experience includes numerous high-profile clients, mid-size and smaller firms. Complete North American coverage with travel and remote (virtual-office) capabilities.

Call toll-free for a comprehensive and accurate project estimate or go online and complete our form.

Global Languages and Cultures, Inc.
680 N. Lake Shore Drive
Suite: 919
Chicago, IL 60611
Phone: 312-981-4444, Fax: 312-981-4445
glc@e-translation.com
www.e-translation.com

The command center of a global network of +2000 native-speaking translators for your translation and localization needs. These top-notch professionals boast advance degrees, as well as years of experience in technical areas including telecommunications, machinery, es, medical technology, law, hardware, software, and many more. All translators must meet GLC's rigorous criteria before they can be assigned to projects. Professional project management, outstanding quality, competitive rates.

Logical Directions, Inc.
400 W. Naperville Road
Westmont, IL 60559
Phone: 630-271-9899
WinInfo@LogicalDirections.com
home.comcast.net/~logicaldirections

No product is complete without documentation! We are an award-winning firm with high-quality associates who can design and create paper and online documentation. We create WinHelp, HTML-based, and PDF online help and documents. Our client list includes Fortune 500 companies.

Lusage Solutions
P.O. Box 5065
Quincy, IL 62305-5065
info@lusagesolutions.com
www.lusagesolutions.com

We offer multimedia, HTML-based help, and training systems for your internal and consumer software applications. Our unique multimedia learning is delivered via CD, DVD, and online media, which complements your learning environment to ensure a total learning experience. We service a variety of customers nationally while offering immediate service to greater St. Louis, Missouri, and Central Illinois.

TXL Consulting, Inc.
313 Butterfield Road
North Aurora, IL 60542
Phone: 630-264-1887
lori@txlconsulting.com
www.txlconsulting.com

Online documentation development, training, and project management; RoboHELP Certified Trainer and Consultant.

Technical Writing Services, Inc.
PO Box 1155
West Dundee, IL 60118
Phone: 847-428-7930, Fax: 847-428-7983
bsperlazzo@juno.com
www.TechnicalWritingServicesInc.com

Award-winning Technical Writer / Desktop Publisher with a proven track record of providing corporate clients with high quality, reasonably priced internal and external publications. Technical publications, SOPs, user guides, templates and forms are currently in use worldwide by numerous corporations, from small and mid-sized firms to Fortune 500 companies. Nearly two decades of service in the Chicago suburban area and remote projects.

Technical Publication Associates, Inc.
PO Box 5333
Morton, IL 61550-5333
Phone: 309-263-8792
tpainc@mtco.com
tpaart@mtco.com
www.tpainc.ws

Since 1990, we have offered professional technical writing and illustrating services for your publication and artwork needs.

Our services include:

  • technical illustrations
  • patent drawings
  • photo scanning and enhancements
  • product and equipment photography
  • technical writing
  • ordinance codification

 
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Indiana

Precisely Write, Inc.
Ruth Nickolich
10142 Brooks School Road, Ste 209
Fishers, IN 46037
Phone: 317-585-7701
info@precisely.com
www.precisely.com

We write, design, and edit operator, maintenance, and training manuals, for manufacturing, software, pharmaceutical, and electronics industries. We also design and host web sites and write help files.

Barbara L. Wellnitz
509 "I" Street
LaPorte, IN 46350
Phone: 219-324-9244
bwellnitz@bwellnitz.com
www.bwellnitz.com

An experienced technical writer who develops software user guides, online help systems, policies and procedures, as well as editing/proofreading services. If you have any questions or need more information, please contact me.

 
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Kentucky

Essential Writing Services: Tim Hunt
640 Cornishville Road
Harrodsburg, KY 40330
Phone: 859-366-4340
www.go-ews.com
www.go-ews.com

EWS is dedicated to producing top-quality publications and Help systems on time and on budget. We make your most complex products understandable for any audience, and can produce unforgettable and effective ad copy for you no matter what type of business you have.

Stan Thompson Technical Communications
10 Lafayette Ave.
Ft. Thomas, KY 41075
sthompson@fuse.net

Online Help author, technical editor, and indexer.

 
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Maryland

Ancon Group, LLC
1300 Mercantile Lane
Suite 100R
Largo, MD 20774
Phone: 301-322-7703, Fax: 301-322-7706
sales@ancon.com
www.ancon.com

The Ancon Group is an Information Design and Information Security consulting and staffing firm. Our services include designing and developing technical documentation, online information systems, training materials, information security plans, and policy manuals. We place contractors and permanent staff in Maryland, Virginia, Washington DC, Boston, and Silicon Valley.

Clear Choice Seminars, Inc.
5409 Jerseybelle Ct.
Ellicott City, MD 21043
Phone: 410-747-7004
joe@finsoft.net

Clear Choice Seminars, Inc., and FinSoft, LLC, have teamed up to provide Help systems and online documentation. With FinSoft's Visual Basic programming expertise and Clear Choice Seminar's history of technical training and Help file authoring, this combination can meet your needs. Help files written by us use visual image maps to speed navigation and promote faster answers. Flash based software demonstrations can be implemented as just-in-time tutorials and training.

Sageline Publishing: William Meisheid
502 Oella Avenue
Ellicott City, MD 21043
Phone: 410-465-5501, Fax: 410-465-5502
wgm@sageline.com
www.sageline.com

Consulting, training, and indexing services for WinHelp, HTML Help, HTML-based, and Web-based Help. We are specialists in solving problems. We specialize in RoboHELP and in FrameMaker projects. We do embedded indexing in Word and in FrameMaker.

 
 
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Massachusetts

Cambridge Publications, Inc.
One Harvard Street, Suite 300
Brookline, MA 02445
Phone: 617-739-1860, Fax: 617-277-9990
info@documentation.com
www.documentation.com

Online and printed documentation and training materials.

Clear Point Consultants
900 Cummings Center, Suite 130T
Beverly MA 01915-6181
Phone: 888-542-4004, Fax: 978-927-7015
www.clearpnt.com

Clear Point is the leading search firm specializing in the placement of Internet and information design & delivery professionals. The company places contractors and staff employees primarily in the New England area.

FrameWork Consulting, Inc.
11 Summer Street
Chelmsford, MA 01824
Phone: 978-244-0070, Fax: 978-244-1012
info@frametrain.com
www.frametrain.com

Providing CERTIFIED Training and Consulting for FrameMaker, FrameMaker+SGML, SGML, XML, and WebWorks Publisher.

Hyper/Word Services
101 Emily Rd.
Tewksbury, MA 01876
Phone: 978-657-5464
nperlin@concentric.net
www.hyperword.com

Training, consulting, and development for single sourcing, WinHelp, HTML help, web-based help, RoboHelp, conversions from ForeHelp to other online formats. Certified RoboHELP instructor. Training for XML concepts and XML authoring tools for Word.

Information Mapping, Inc.
271 Waverley Oaks Rd
Waltham, MA 02452
Phone: 781-472-3000, Fax: 781-472-3005
inquiry@infomap.com
www.infomap.com

Information Mapping, Inc., helps organizations leverage knowledge to improve performance. Our learning solutions include seminars and e-learning programs that teach skills for developing clear and effective communications, Web content, procedures, and documentation.

JTF Associates, Inc.
PO Box 8140
Lynn, MA 01904
Phone: 781-598-5129, Fax: 781-623-0289
information@helpstuff.com
www.helpstuff.com

We provide consulting and development for clients needing documentation (paper and online) and online Help systems. We train clients to effectively use AuthorIT and RoboHelp. We also host and design Web sites.

Ronald S. Miller
Freelance Technical Writing Since 1988

38 Hedgerow Lane
Amherst, MA 01002
Phone: 413-256-6076
rsmiller@techdochelp.com
www.techdochelp.com

Freelance Technical Writer can help you with online Help, documentation, technical editing, training and more. Visit my web site for details on my skills and background.

nSight, Inc.
1 Van de Graaff Drive, Suite 202
Burlington, MA 01803
Phone: 781-273-6300, Fax: 781-273-6301
Sales@nSightWorks.com
www.nSightWorks.com
www.EditExpress.com

Bringing vision, skill, and perspective to technical communications since 1982. Workshops and customized training for technical communicators in Help systems development and tools, technical documentation, and Web-publishing subjects. Samples include: RoboHELP Classic, RoboHELP HTML, designing Windows Help systems, graphics for Help developers, information architecture, web design, web content management, HTML, and XML.

Winter, Wyman & Company
950 Winter St., Suite 3100
Waltham, MA 02451
781-890-7000
idd@winterwyman.com
www.winterwyman.com

With a 25-year+ reputation for high quality, trustworthy recruiting, Winter, Wyman is New England's most successful recruitment firm. We place contract, contract-to-perm, and permanent professionals specializing in Information Design & Delivery.

 
 
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Michigan

Arbortext, Inc.
1000 Victors Way
Ann Arbor, MI 48108
Phone: 734-997-0200, Fax: 734-997-0201
info@arbortext.com
www.arbortext.com

Deliver better content more effectively in XML. Arbortext helps you create, personalize, and deliver business-critical content on the Web, on CD-ROM, and in print.

Quire Systems LLC
1141 Iroquois SE
Grand Rapids, Michigan 49506
Phone: 616 475 5604
eomarty@quiresystems.com
www.quiresystems.com

Quire Systems researches technical subjects, organizes information, and develops on-line resources that help people get their job done quickly and effectively. We produce training and reference materials, online Help, procedures, process maps, job models, and truly graphic interfaces for software products.

Media 1
605 Elliott St., Suite 3
Grand Haven, Michigan 49417
Phone: 616 935 1155
solutions@media1.us
www.media1.us

Media 1 specializes in the development of custom, interactive training solutions for self-paced, classroom, or blended learning delivery. For more than fourteen years, Media 1 has built an extensive portfolio of successful, award-winning learning programs, including customized learning solutions for a variety of business training needs including sales initiatives, product launches, software application training, management training, and workforce development. Media 1 regularly works with multi-national project teams in Fortune 1000 companies to deliver learning programs worldwide. Media 1 is headquartered in Grand Haven, Michigan and is a certified Woman-Owned Business Enterprise (WBE)


 
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Minnesota

Fredrickson Communications, Inc.
119 North Fourth Street, Suite 513
Minneapolis, MN 55401
Phone: 612-339-7970, Fax: 612-339-6516
tthomson@fredcomm.com
www.FredricksonCommunications.com

Since 1985, Fredrickson Communications has been helping corporations successfully implement systems and processes. We can provide you with documentation, online Help, customized training, interactive multimedia, web site development, usability testing and consulting, communications strategies, and technical consulting. Our consultants average 12 years experience, in finance, human resources, customer service, manufacturing, and distribution environments.

Simply Stated Information Design
Amy L. Haapoja
3512 Pilgrim Lane N
Plymouth, MN 55441
Phone: 763-525-0821
amyh@simplystated.ws
www.simplystated.ws

Independent contractor specializing in technical writing, information design, and documentation delivery media and methods. Writing and technical production projects welcome.

Weisner Associates, Inc.
10901 Red Circle Dr.
Minnetonka, MN 55343
Phone: 952-933-4471, Fax: 952-933-7792
info@weisner.com
www.weisner.com

Weisner Associates, Inc. is a nationally recognized services firm specializing in the delivery of business and technical information online. Our services include:

  • Training for Web professionals and online help developers.
  • Consulting and contract development for companies who need help with the specification, design, and development of their online information systems.

Writing Assistance, Inc.
3131 Fernbrook Lane, Suite 200
Plymouth, MN 55447
Phone: 763-551-9772, Fax: 763-551-9767
staffing@writingassist.com
www.writingassist.com

Writing Assistance is a leading staffing and consulting firm specializing in technical writers. Based in Minneapolis we place contract and permanent staff in the Midwest. We won't waste your time with projects/opportunities that don't fit your skills or interests.

Jill Krout & Associates, Inc.
Minneapolis, MN
763-477-5141
www.jillkrout.com
info@jillkrout.com

Jill Krout & Associates is a leading provider of technical and business communication services since 1993, based in Minneapolis, Minnesota.

  • Our Focus: Delivering documentation, training, and web content. We specialize in information and medical technology.
  • Our Strength: Matching experienced professionals to your needs.
  • Our Results: Generating the most from your business and technology investments.

We provide documentation to help people do their jobs, including software manuals, online help, procedures, training, and marketing material.

JPG & Associates, Inc.
6993 35th St N (Suite B)
Saint Paul, MN 55128
Phone: 651-779-1072 FAX: 651-779-8599
jerry@jpgassoc.com
www.jpgassoc.com

"The Publication Professionals"
Full-service technical publications company providing both on-site staffing and off-site production solutions for engineering, medical device, manufacturing, and high-technology companies in the Upper Midwest. Based in the Twin Cities, we also offer a wide range of options for fulfilling your technical publications staffing and production needs.

Winzig Consulting Services
Fax/voice mail: 612-677-3649
www.winzigconsultingservices.com

A Minneapolis, Minnesota-basd sole proprietorship providing technical writing, technical editing, HTML editing, and web publishing services since 1990.

International Language Services, Inc.
Barb Sichel, Director of Business Development
International Language Services, Inc.
5810 Baker Road, Suite 250
Minnetonka, MN 55345
Phone: (952) 934-5678; Fax:(952) 934-4543
bsichel@ilstranslations.com
www.ilstranslations.com

International Language Services, Inc. delivers on-time and accurate translations. Even your most technical content is appropriately translated for your target audience so that your translations generate the intended results. ISO 9001: 2000 certified with access to translators for any language and business application. Exceeding your expectations is our goal!

 
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Nevada

E2H2 Technology Solutions
9080 Faversham Court, Suite 2000
Las Vegas, NV 89123-3025
Phone: 702.280.5958
emerson@e2h2techsolutions.com
www.e2h2techsolutions.com

E2H2 Technology Solutions is an outsourcing training and documentation company. We provide technical communications, web site design, web-based help systems, curriculum design and training, and online survey design and hosting services to business, government, and education. We specialize in developing on-site proprietary software training programs, from creating training documentation to managing the entire training deployment effort.


 
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New Hampshire

Wing Group, LLC
20A Northwest Blvd #216
Nashua, NH 03063
Voice: 603.791.4363
Fax: 603.589.6083
www.wing-group.com

Wing Group, LLC is a documentation services company based in Nashua, NH. We provide contract technical writers, editors, illustrators, and other documentation professionals for short-term and long-term projects. We also offer turn-key, in-house doc services. We create user guides, online Help (for Windows-based and Web-based software), training/course material, maintenance and service manuals, application/release notes, white papers, and more.

WordSmith, LLC
142 Main Street
Suite 304
Nashua, NH 03060
Phone: 877-881-8606, Fax: 603-881-7008
david@wordsmith.net
www.wordsmith.net

WordSmith, LLC is a leading provider of technical documentation services-consulting, training, and development. We work with clients to help them develop documentation architectures and strategies. We train people to design and build effective online information systems. We are certified as trainers and consultants for Adobe's RoboHelp and Captivate, AuthorIT, and Madcap's Flare. Information is a capital resource. Creating and managing it require investment. We help maximize return on that investment.

HelpDocuments.com
P.O. Box 6404, Nashua, NH 03063
Nashua, NH 03063
Phone: (603) 848-4672
randy@helpdocuments.com
http://www.helpdocuments.com

HelpDocuments.com provides award-winning technical documentation consulting services, primarily offsite, including the design and production of manuals and online help, intellectual property documentation for software patent applications, and SEO Web content copy writing and editing services for all audiences, from end users to developers and system administrators.



 
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New Jersey

The Paul Neshamkin Group
1015 Washington Street
Hoboken, NJ 07030
Phone: 201-714-9525, Fax: 201-714-9525
info@helpauthors.com
www.helpauthors.com

Consulting, training, and development of HTML Help and Windows Help solutions for online documentation.


 
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New Mexico

The Communication Circle
918 La Senda NW
Albuquerque, NM 87107
Phone: 505-898-4912, Fax: 505-898-5407
JonPrice@AOL.com
www.theprices.com
www.webwritingthatworks.com

Jonathan and Lisa Price consult on information architecture for technical subjects, customer assistance for Web applications and sites, and Web content.

WriteBr@ins Consultancy
6 Avila Court
Santa Fe, New Mexico 87508 Phone: 505-466-6414, Fax: 505-466-6408
consult@writebrains.com
www.writebrains.com

Rapidly becoming a leader in providing professional, dynamic, and creative solutions for your organization's communication needs, to include: online, multimedia, and Internet-based communication, training, marketing, and technical communication systems. We deliver cost-effective, quality services, and user-friendly products on time and as promised. We’re not satisfied until you are.

Data-Scribe
P.O. Box 15361
Rio Rancho, NM 87174
Phone: 505-896-9379
info@datascribe.biz
www.datascribe.biz

Woman-owned, minority-owned business offering writing services for small science and engineering companies. Technical writing and editing. Proposals. Training materials. Seminars. Press releases. Marketing materials. Newsletters.






 
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New York

Chatfield, Karen
315 W. 92nd Street, Unit 4N
New York, NY 10025


Enervision Media, Inc.
100 The Narrows Road
East Chatham, NY 12060
Phone: 518-392-8740
Info@EnervisionMedia.com
www.EnervisionMedia.com

Specialists in user-centered design and editorial for interactive media. We can help you redesign your site or application, or improve its effectiveness with embedded Help, interactive demos, training materials, and user guides.

HelpAddress.com
89 Holley Street
Brockport, NY 14420-1848
Phone: 716-637-8108
electronicfiles@yahoo.com
helpaddress.com

Develop online documentation, Help and web sites; provide consultation to businesses seeking to develop internal competency in online documentation development; provide consultation and support for project planning, performance support, and localization design strategies.

Knowledge Transfer International
462 Seventh Avenue, 18th Floor
New York, NY 10018
Phone: 212-355-8080, Fax: 212-355-7266
info@ktic.com
www.ktic.com

Since its founding in 1980, Knowledge Transfer International (KTI) has become a leader in creating integrated training and performance support solutions.

LEK Communications
Lois Karlin
26 Kings Ridge Rd.
Warwick, NY 10990
Phone: 914-443-0654
lois.karlin@gmail.com

Online and print documentation. WebHelp and HTML Help using Madcap Flare or Adobe RoboHelp. .

Language Intelligence, Ltd.
16 North Goodman St.
Rochester, NY 14607
Phone: 585-244-5578, Fax: 585-244-7880
mail@languageintelligence.com
www.languageintelligence.com

Language Intelligence offers professional localization and language services.

Premier Technical Communications
1387 Fairport Road, Bldg. 1050
Fairport,  NY 14450
Phone: 585.388.3310
Toll Free: 888.870.4460
Fax: 585.388.6211
www.premiertechnical.com

Develop documentation, online Help, and performance support tools for a variety of technical products; develop training programs (traditional and Web/CD/DVD-based); provide project management, editing, design/DTP, and translation services; extensive experience with leading development tools, including RoboHelp, Flare, WebWorks, FrameMaker, Acrobat, Flash, Director, RoboDemo, Captivate, Articulate, and Adobe Creative Suite applications.

Welldrafted Consultants Inc
334 Cornelia Street, Suite 599
Plattsburgh, NY, 12901
Phone: 1-877-877-0330
info@welldrafted.net
www.welldrafted.net

Media Movers, Inc.
1221 Avenue of the Americas,34th Floor
New York NY 10021
Phone: 978-359-6137
info@media-movers.com
www.media-movers.com

Full service localization company offering services in translation,dubbing,subtitling,voiceovers & production in Asian,Indian & European languages.

Shenouda Associates Inc.
52 Caversham Woods
Pittsford, NY 14534
Phone: (585) 381-1254
JESheno@aol.com
www.easescommunication.com

Shenouda Associates Inc. is a woman-owned business enterprise. Now in our 20th year, we: Manage, design, develop, and publish deliverables, which include paper-based and electronic marketing, technical, and training publications that support diverse products and services; staff publications/communications departments with technical/marketing communicators, training designers/developers, project managers, localization editors, graphic designers, desktop publishers, Web developers, IT support, and more; offer seminars related to starting a business and keeping it going, creating effective communications, and managing the projects in your professional and personal life.

iProbe Multilingual Solutions, Inc.
5 W 36th Street, Suite 402
New York, NY 10018
Tel. 212-489-6035
Fax 212-202-4790
info@iprobesolutions.com

iProbe offers nationwide print, web and multimedia localization services in 6800 languages: Translation of technical, medical, legal, financial, marketing and general business documents, Transcription of Audio & Video, Multilingual Typesetting & Desktop Publishing (DTP), Captioning, Subtitling, Dubbing & Voiceovers, Audio recording (ISDN), DVD-authoring, Video & Audio Encoding and Simultaneous Interpreting.

 
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North Carolina

DTS Language Services, Inc.
7780 Brier Creek Parkway, Suite 325
Raleigh, NC 27617
Phone: 800-524-0722
contact@dtstrans.com
www.dtstrans.com

For 35 years, DTS has provided accurate, technical translation services in more than 50 languages. Do you need Help Files translated? Foreign language desktop publishing? Other documentation translated? Please call or email to request information.

Keypoint Consultants, Inc.
Ann-Marie Grissino
1005 Barrasett Court
Wake Forest, NC 27587
Phone: 919-562-2464, Fax: 919-562-2467
amgrissino@keypointconsultants.com
www.keypointconsultants.com

Provide content-rich documentation ready for Web publication, online Help (WinHelp, WebHelp, or HTML-based), task-oriented documentation, award-winning user guides, and interactive courseware. Consistently receive 5-star ratings. To get your project done quickly, accurately, and without management headaches, just give us a call.

Kingsley Indexing Services
3401 Monadnock Ridge
Efland, NC 27243
Phone: 919-563-9947
indexpup@indexpup.com
www.indexpup.com

Kingsley Indexing Services provides high-quality indexes to the publishing industry and individual authors. Services include back-of-the-book indexing, embedded indexing, web-site indexing.

VisionCor
6000 Fairview Rd., Ste. 350
Charlotte, NC 28210
Phone: 704.554.7007
sbarretta@visioncor.com
www.visioncor.com

VisionCor is a professional services and consulting firm specializing in the design and development of business documentation, training, and online content solutions. We provide our clients and their employees with the appropriate business information and training solutions in order to maximize employee productivity and achieve measurable ROI results.

 
 
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Ohio

WriterTech LLC:
9327 Ambleside Drive
Cincinnati, OH 45241-1181
Phone: 513-777-7279
www.writertech.com

Provides contract technical writing services including software user assistance, user guides and manuals, online Help (WinHelp and HTML Help), content editing, and web-based Help.

The ComWell Group, LLC
516 Monteray Ave.
Dayton, Ohio 45419
Phone: 937.602.4963
Fax: 937.293.4985
info@thecomwellgroup.com
www.thecomwellgroup.com

The ComWell Group provides a single source solution to all your business communication needs. Our expertise includes technical documentation, marketing documentation, graphic art, illustrations, localization and globalization, translations and web development. "You focus on creating a fine product. We'll focus on informing the world."

VERB Writing Solutions, LLC - Michael Baird
Phone: (614) 865-1339
mbaird2@insight.rr.com

Michael produces award-winning user's guides and quick setup sheets, technical reference manuals for consumers and engineers, white papers describing technologies, data sheets for products and services, online Help systems, training documentation, and Web site content.

He manages all aspects of information design and delivery, from initial fact-finding meetings to completing and producing information products in various formats, depending on client needs.

 
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Oregon

Lingo Systems
15115 SW Sequoia Parkway, #200
Portland, OR 97224
Phone: 503-419-4856, 800-878-8523
Fax: 503-419-4873
info@lingosys.com
www.lingosys.com

We are continuously providing great localization services that custom-fit our client's needs. We are committed to on-time delivery.

ROC Documentation Services
1819 Olivia Circle
Albany, Oregon 97321
Phone: 541.619.7961
Ray@ROCDocumentation.com

ROC Documentation Services provides technical documentation consultation and outsourcing services to technical groups and companies. Whether your need involves har-copy or soft-copy materials (e.g., manuals, electronic help systems, brochures), we are experienced, educated, and professional. We keep overhead low. By hiring writers, editors, etc., as needed on a project-by-project basis, we can offer you competitive rates and convenient service.


 
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Pennsylvania

Guenther Indexing Services
543 Spring Oak Drive
West Chester PA 19382
Phone: 610-436-4049
nanguent@verizon.net
www.guenther.bizland.com

Providing indexing services for books, documentation, and web sites.

Work Write
128 South Eastview Ave.
Feasterville, PA 19053
Phone: 215-357-3453
Fax: 215-357-0695
cheri@workwrite.com
www.workwrite.com
www.keyworks.net

Work Write, Inc. specializes in the design and development of user assistance and performance support for the Windows and web platforms. Our specialty is embedded help - that is, online help and other forms of user assistance that are built into the user interface of a software application to provide assistance at the point of need. We also provide training on content development, help design/architecture, and popular authoring tools (RoboHelp HTML, Dreamweaver, and others). Through our software division, KeyWorks Software, we develop tools and strategies for enhancing the capabilities of Microsoft help development systems, including HTML Help 1.x and the new Longhorn help system. Cheryl Lockett Zubak, president of Work Write, Inc., is an accomplished and popular speaker of hypermedia design and development, and a charter member of the Microsoft Help MVP program.

 
 
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Rhode Island

ForeignExchange Translations, Inc.
One Richmond Square
Providence, RI 02906-5139
Phone: 888-454-0787, 401-454-0787, Fax: 401-454-0789
info@fxtrans.com
www.fxtrans.com

ForeignExchange Translations offers print and web localization services in up to 32 languages. Clients include H&R Block, Guidant, Quios.com. ForeignExchange also offers ongoing consultation and web maintenance services.

 
 
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Tennessee

Airship Communications
305 Chippewa Circle
Nashville, TN 37221
Phone: 615-491-2681
daniel@airshipcommunications.com
www.airshipcommunications.com

Full service business and technical communications specializing in corporate, IT, regulatory compliance, systems analysis, documentation project management, best practice, software documentation, marketing, and more. Over twenty years IT and corporate business experience involving writing, mentoring, and a full understanding of the challenges faced by corporate business and IT leaders.

 
 
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Texas

Aum Communications
6020 Longley Ct.
Dallas, TX 75252
Phone: 972-930-0699
jean@aumcommunications.com
www.aumcommunications.com

Aum Communications provides a variety of communications services, including online Help systems, application Help, corporate communications, white papers, and product specifications. Please visit our website for descriptions, ideas, and a style gallery of ideas that might work for your communications requirements.

Greenbrook Technical Communications
10809 Chestnut Ridge Rd
Austin, TX 78726
Phone: 512-331-2043
helpu@inetport.com

Consulting, training, and project management for the online communication industry.

The Integrity Group
Corporate Headquarters
20333 State Highway 249, Suite 500
Houston, TX 77070
Phone Toll Free: 877-468-3477x107
Local: 281-955-0707x107
Lschaub@go-integrity.com

The Integrity Group's award-winning documentation team is the best in the industry. Our services cover virtually every aspect of content development, such as documentation strategy, technical writing, project management and coordination, printed documents, and online documents. We deliver the skills and energy you need to get the job done!

KnowledgeTech
P.O. Box 1755
Marble Falls, TX 78654
Phone: 877-566-9835
info@knowledgetech.cc
www.knowledgetech.cc

Creates software documentation, technical writing, and custom end-user training for your packaged and proprietary software systems. We can help your employees and customers learn to use your applications effectively and confidently. Our experience with proprietary applications streamlines the design and development process. Will partner with software developers and VARs.

Write Results
303 Rowland
Austin, TX 78745
Phone: 512-442-0949

UserAid
5138 Carew Street
Houston, TX 77096
Phone: 713.668.7199
info@useraid.com
www.useraid.com

UserAid provides comprehensive solutions using the latest technologies and methods. We deliver information to your users when and where they need it. With single-sourcing and design techniques, we address your immediate needs and reduce future maintenance costs. We combine usability, information development, graphic design, and technical implementation services to deliver the complete solution you need.

TechWrite OnTime
Shannon du Plessis
17301 Dashwood Creek Drive Pflugerville, TX 78660-5712
Phone: 512 -217-7427
scmduplessis@techwriteontime.com
www.techwriteontime.com

I invite you to take advantage of my 20+ years of business and writing experience as we work together to complete your project on time and within budget. I provide the following technical writing services: create online help (including context-sensitive help and online software training tutorials), write user manuals, develop e-learning modules for continuing education, produce franchise operations manuals, and provide technical editing.

 
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Utah

DocIt Online: Bruce Michelsen
700 North Valley Drive
Spanish Fork, UT 84660
Phone: 801-798-0755
brucedmichelsen@yahoo.com

Help training, consulting and design. Contract work in print to online conversions. Tech writing, Help development, and web authoring expertise.

 
 
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Virginia/Washington, D.C.

Information Experts Inc.: Marissa Levin
1110-E Elden Street
Suite 108
Herndon, VA 20170
Phone: 703-742-7830
mlevin@informationexperts.com
www.informationexperts.com

Standard and HTML-based online Help systems, printed and online technical documentation, instructor-led training programs, computer-based training programs, and Web-based training programs for high tech and telecommunication companies.

JTG, Inc.: Rowan McGann
99 Canal Center Plaza, Suite G-10
Alexandria, VA 22314
Phone: 703-548-7570, Fax: 703-548-8223
sales@jtg-inc.com
www.jtg-inc.com

JTG, Inc., is a language consultancy firm dedicated to multilingual communications such as translation and localization, e-learning solutions, and globalization services. We select and recommend human translation approaches and language technology solutions based on our customers' specific requirements, ensuring high quality and cost efficiency every step of the way.

Tekwrite: Ken Jacobs
415 Dogwood Lane
Christiansburg, VA 24073 (SW VA)
Phone: 703-742-7830
ken@lifeismodular.com
www.tekwrite.com

"Providing Technical Writing Services to the High Tech Community" - Award-winning consultant with fifteen years experience providing printed and online documentation at a reasonable cost.

Globalization Partners International
1600 Tysons Blvd, 8th Floor
McLean, VA 22102
Phone: 866-272-5874
Fax: 202-478-0956
www.globalizationpartners.com

GPI helps companies communicate and conduct business in any language and in any locale. We do this by providing an array of globalization services including:

  • Translation
  • Multilingual Desktop Publishing
  • Software Internationalization & Localization
  • Website Internationalization & Localization
  • Software and Website Testing
  • Globalization Consulting

GPI currently works with professionals worldwide in over 100 languages and 15 globalization disciplines utilizing technology as a tool to deliver great service on a global basis.

 
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Washington

BEST Consulting
12910 Totem Lake Blvd. N.E.
Kirkland, WA 98034
Phone: 425-814-8104
rossw@bestnet.com

Online Help, Web page, and print media development, consulting and training; complete software design and implementation with one or a team.

Dahlke, Eric
17121 NE 80th
Redmond, WA 98052
Phone: 425-881-3244
edahlke@aol.com

Deaton Information Design: Mary Deaton
mmdeaton@mmdeaton.com
www.mmdeaton.com

Consulting and contracting on the broad range of user experience: interface design, information architecture, user assistance, usability, user-centered design process, and technical communication.

Helpful Solutions
116 16th Ave. NE
Bellevue, WA 98008
pao@helpfulsolutions.com
www.helpfulsolutions.com

Software development specializing in Help engine extensions, Help Authoring Tool enhancements, and custom utilities.

Juniper Media
Seattle, WA
Phone: 206-321-1949
letha@junipermedia.com
www.junipermedia.com

Help design, writing, and development; user interface design; usability testing; HTML development; technical documentation; editing.

Q & A Publications: Carla Sabotta
10214 161st Pl. NE
Redmond, WA 98052
Phone: 425-497-9020, Toll free: 866-841-9139 x 1166
Toll-free Fax: 866-841-9139 x 1166
qapub@nwlink.com
resumes.dice.com/qapub

Q & A designs and writes functional specifications, coding procedures and reference material, training manuals, and online Help. We document SDK's, API's, developer tools, server technology, and enterprise application technology for developer, administrator, and end-user audiences.

S&T OnSite
4300 Aurora Avenue North, Suite 100
Seattle, WA 98103
Phone: 206-632-6931
onsite@sakson.com
www.sakson.com

Jim Wolcott Documentation
15127 Sunset Ln.
Mount Vernon, WA 98273
Phone: 360-424-6778
jim@jimwolcott.com
www.jimwolcott.com

Specializing in user documentation: project management, writing, illustrations, layout and production. Printed, PDF, or Windows Help formats. Over 14 years experience and 120 completed manuals. I'm the author of the Palm Pilot documentation, and my clients include Palm, HP, Canon, Apple, Seiko and Radius.

Charlie Kyle Associates
Seattle WA USA
Phone: 206-459-4078
c.kyle@comcast.net
c.kyle.home.comcast.net/work.htm c.kyle.home.comcast.net/charlie_kyle_work_samples.htm

RoboHelp Certified Professional specializing in online help, web development, user assistance, and online knowledgment management and delivery. Clients include Motorola, Pfizer, and EDS.

Sock Monkey Consulting, LLC
12408 Kallgren RD NE
Bainbridge Island, WA 98110
Phone: 206-780-8850
www.sockmonkeyconsult.com
info@sockmonkeyconsult.com

Provides consulting services for all types of on-line and print documentation. Specializes in implementing single sourcing solutions. Member of OASIS DITA TC since its inception. Clients include Amazon, Microsoft, Onyx, AT&T Wireless, Rational (now IBM), Avaya, and Sun Microsystems.

milengo Inc.
1001 Fourth Avenue, Suite 3200
Seattle WA 98154
Phone: 877-224-8740, Fax: 866-203-1685
www.milengo.com

milengo is a worldwide provider of technical translation and localization services dedicated to the IT Industry. Each of our 16 offices work with native-speaking and technically trained translators, utilizing the latest Computer Aided Translation tools.

Quardev, Inc.
3411 Thorndyke Ave W
Seattle WA 98119
Phone: 206-547-7771 x 107
www.Quardev.com
info@Quardev.com

Quardev has been providing expert guidance and skilled testing and technical communication services since 2000. We strive to design each solution to match our clients’ specific needs and are committed to providing the highest level of customer service and forming long-term partnerships with our clients. Working with Quardev means fully experiencing our promise of five-star service, innovative solutions, and absolute integrity.

 
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Wisconsin

WriteStarr Information Services
8920 Wilmot Road
Pleasant Prairie, WI 53158
Phone: 262-694-1028; Fax: 262-697-6334
mike@writestarr.com
www.writestarr.com

WriteStarr Information Services provides documentation services including user's manuals, online documentation, Help files, web site development, web site hosting, technical editing, graphic design, and technical illustration.

Michael Writing
4208 55th Avenue
Kenosha, WI 531
Phone: 262-705-9444 Fax: 414-224-7623
michael@michaelwriting.com
www.michaelwriting.com

Expert technical writing, illustration, training materials, online help, and all other forms of technical communication to support your products and business. World class documentation which will complement your products and impress your customers.

 
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Australia

Brilliant Training & Consulting
PO Box 30
St Leonards NSW 1590
Australia
Phone: +61 02 9437 4185 ext 228, Fax: +61 02 9436 1184
johnh@brilliant.net.au
www.brilliant.net.au

RoboHelp consulting is available for anyone developing application Help systems, intranet documentation, and Help for the Web. If you need to create WinHelp, HTML Help, JavaHelp, WebHelp or printed documentation, then we have the expertise and real world experience to show you how.

HyperWrite Pty Ltd
P O Box 4266
Mulgrave, Victoria 3170
Australia
Phone: +61 3 9803 8291, Fax: +61 3 9884 6297
webmaster@hyperwrite.com.au
www.hyperwrite.com

We advise and assist organizations implement Internet and intranet strategies, develop online manuals and documents in HTML and WinHelp, create Web-based applications, and provide specialized training services. We have also developed a number of innovative productivity tool software products.

CyberText Consulting Pty Ltd
PO Box 867
Bridgetown, Western Australia 6255
Australia
Phone: +61 4 1993 5516 (mobile/cell)
info@cybertext.com.au
www.cybertext.com.au
Skype and MSN Messenger available - email for details

"Making technical information understandable." Provider of consulting and contract technical writing services to a variety of industries. Main specialties: software user manuals and online Help; business process policies and procedures; content creation, proofing and editing; single-sourced documentation; training; etc. AuthorIT Certified Consultant; experienced in other help authoring tools.


 
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Belgium

Cutesolutions
30, rue Josse IMPENS
91030 Bruxelles - Belgique
Phone+32-2-2155157 Fax: +32-2-2156416
ibl.belgium@telenet.be
http://cute4u.net:8082

Cutesolutions is a provider of innovative classic and blended training, online training (i.e. e-learning) and CBT on personal development, e.g. assertiveness, creativity, ...


 
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Canada

Cyberscribe Solutions, Inc.
PO Box 43096, RPO Cascade
Burnaby, BC
Canada V5G 4S2
Phone: 604-435-7776, Toll free: 866-435-7776
Fax: 866-283-9337
info@c-scribe.com
www.c-scribe.com

Cyberscribe has extensive experience producing corporate, commercial and technical documentation. Our team has authored and edited user guides, operation manuals and training materials for a wide range of audiences and industries. We also provide business analysis and project management services related to large-scale content management efforts. CYBERSCRIBE ... we've been at this for ages.

Devonia Technical Communication Services Inc.
RPO No. 29110 - 3500 Fallowfield Road (Barrhaven)
Ottawa, ON
Canada K2J 4A9
Phone: 866-241-9077, Fax: 866-262-9190
devonia@devonia.com
www.devonia.com

We produce the following documentation for government, business, and industry: installation, maintenance, and user manuals; quick reference guides; glossaries; indices (indexes); computer-based training; release notes; desktop publishing; proofreading; and document conversion.

Euforea, Inc.
1071 King Street West
Suite 409
Toronto, ON
Canada M6K 3K2
Phone: 800-269-5066
mbkyer@euforea.com
www.euforea.com

Euforea Inc. helps clients to integrate new media into its training and communications strategies. Whether it's customized e-learning solutions or classroom instruction, our leading-edge technology allows us to create quality interactive learning that enhances knowledge and facilitates customer interaction.

Greenhow Resources Inc.: Jill Kerr
Phone: Ottawa — 613-234-4932, Halifax — 506-849-4468
tech-write@ns.sympatico.ca

Greenhow Resources Inc. has been meeting U.S. and Canadian documentation needs for the past 12 years. Our contractors use state-of-the-art tools and techniques to provide effective, user-friendly online Help, tutorials, and hardcopy user manuals.

Hyperscribe Inc.: Ian Patton
7632 - 88 Ave.
Edmonton, AB
Canada T6C 1K8
www.hyperscribe.ca

Hyperscribe specializes in the creation and maintenance of hypertext procedure, training, and product manuals in HTML Help, Adobe Acrobat, and WinHelp formats, and in its network distribution via "Launcher." Hyperscribe also develops integrated Help for custom software applications.

i write stuff INC.
2023 7 Av SE
Calgary, AB Canada T2G 0K2
www.iwritestuff.ca

i write stuff INC. is based in Calgary, Alberta, and creates technical content. Clients include oil and gas exploration companies, geomatic companies, application developers, and IT support.

Infoworks
229 Park Home Avenue
North York, ON
Canada M2R 1A1

Medway Communications
12 Cedar Crescent
Aurora, ON
Canada L4G 3J8
Phone: 905-841-9673
gregory.shields@sympatico.ca
www3.sympatico.ca/gregory.shields/index.htm

Toronto-area technical communication firm. Specializing in design and development of documentation for applications and websites, policies and procedures, and training materials. Expert development of HTML, HTML Help, WinHelp and hardcopy, using FrameMaker, RoboHelp/HTML, MS Office, and Adobe Acrobat.

SoftScribes Services Inc.
1803 - 63 Keefer Place
Vancouver, BC
Canada V6B 6N6
Phone: 604-736-7179
info@softscribes.com
www.softscribes.com

A full-service technical communications company with over 30 years combined experience in print and online documentation. We are FrameMaker and RoboHELP experts, work on PC and Macintosh platforms, and handle the most complex applications with ease. We pleasantly surprise our customers!

Welldrafted Consultants Inc
286 St Catherines St, West
Montreal, QC
Canada H2X 2A1
Phone: 514-877-0330
info@welldrafted.net
www.welldrafted.net

Words4Nerds
1464 Edgeware Rd.
Victoria, BC
Canada V8T 2J4
Phone: 250-592-5031
info@words4nerds.com
www.words4nerds.com

Words4Nerds develops professional online Help, end-user manuals, and web content for software companies. We also offer editing, formatting, and documentation design services. Efficient project management and extensive experience in IT support services ensure we deliver effective documentation that's on-time and on-budget.

Moon Beach Communication
306 - 1580 East 3rd Avenue
Vancouver, BC
Canada V5N 1G9
Phone: 604-331-0948
solutions@moonbeachcom.com
www.moonbeachcom.com

Moon Beach Communication has 18 years' experience delivering quality online and print documentation solutions for a range of audiences. We design and manage documentation projects, develop online help, web-based training, course material, Web content, and software and hardware user guides and technical reference manuals.

Third Wave Studios
9-4702 Queen Mary
Montreal, Quebec
Canada H3W 1W8
Phone: (514) 733-0354
info@thirdwavestudios.com
www.thirdwavestudios.com

We specialize in long distance training for technical writers. Our DVDs and workbooks cover topics such as: Documenting APIs and SDKs, learning Just Enough Java or C++ code to document software written in those languages, Understanding Complex Software, Technical Writing for beginners and Writing Marketing Materials for the hi-tech industry.

GottaProject Inc.
6081 Hutchison St.
Montreal, Quebec
Canada H2V 4B7
Phone: 514-277-7636
info@gottaproject.com
www.gottaproject.com

Our team of experts is skilled in the planning, development, management, and the delivery of technical information for technology-related solutions. We will work with your organization throughout the life cycle of any project or product to understand your technologies and practices.

From the RFP to the delivery process, we will provide high-quality technical documentation, technical training, technical project management, and customized course development solutions that meet your objectives, schedule and budget.

 
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France

Mr. Michele Esposito
6, route du Nouaou
40230 St-Vt-de-Tyrosse
France
Phone: + 33 (0) 5.58.77.39.13, Fax: + 33 (0) 5.58.77.39.13
info@globalizer.net
www.globalizer.net

Freelance Technical Translator & Localisation Specialist. Technology, Localization, Marketing, Graphic Arts, Finance. Independent technical translator specializing in technology, software, multimedia, graphic arts and automation, and leading provider of multilingual solutions offering scalable translation technology software and services. If you want to translate from one language to another, I have the solution.

Kemper DOC
12 impasse Le Roux
France
Phone: (+33) 2 98 53 34 82, Fax: (+33) 2 98 53 37 61
contact@kemperdoc.com
www.kemperdoc.com

Customized documentation services for information technologies professionals. Design, authoring, and translation of online and paper documentation projects: online Help for software packages and Web-based applications, corporate reference and policy materials, etc. Consulting and training on ForeFront ForeHelp and eHelp RoboHELP. Turn-key localization of software and documentation.

Mr. Robert Wisbey
9 Impasse du Val de Sèvre
44200 Nantes
France
Phone: + 33 (0)2 40 34 25 43, Fax: + 33 (0)2 40 34 25 43
Mobile: + 33 (0)6 32 14 16 08
info@robertwisbey.com
www.robertwisbey.com

Freelance technical writer and PHP web developer who is willing to work at client's sites all around Europe. Specialises in documenting products within the information technology, telecommunications, mobile networks, and physical sciences sectors. Clients include elata, LogicaCMG, Nortel Networks and UbiNetics. Extremely flexible and competitive rates.

 
 
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Germany

t3 medien gmbh
Nägelsbachstrasse 26
91052 Erlangen
Germany
Phone: +49 9131 7448-0, Fax: +49 9131 7448-10

t3 medien develops content and information that you need for communication with your market. We create electronic and printed communication tools for every phase of the purchase and use of your products.

Comet Computer GmbH
Rueckertstrasse 5
80336 Muenchen
Germany
Phone: +49-89-54 45 60 45, Fax: +49-89-54 45 60 46
post@comet.de
www.comet.de

With 20 years experience, Comet Computer provides expert consulting for all documentation questions (manuals, online documentation, single-source publishing, HTML Help, JavaHelp, SGML/XML, translation). This award-winning company also operates in the field of software development, content management, and Internet/intranet solutions.

indoition engineering