The following companies provide assistance with development and implementation of online Help systems, documentation, Internet/intranet/extranet sites, and translation and localization services.
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4800 Whitesburg Drive #30-137
Huntsville, Alabama 35802
Phone: 256-603-4432, Fax: 256-881-5625
Get professional, experienced services for technical writing and multimedia from Epic Trends. We help you connect with customers by composing a consistent voice for your company through: online Help, HTML Help, Flash multimedia, demos, tutorials, web content, copywriting, and other user assistance.
MDB Technical Publications, Inc.
2947 East Larkspur Drive
Phoenix, AZ 85032-7123
Electrical Engineers and other college degreed
Available for both on-site and telecommute assignments.
Across Systems Inc.
Phone: (877) 922 7677 ext. 500, Fax: (877) 773 5687
The No. 1 independent technology for the linguistic supply chain.
PO Box 52827
Riverside CA 92517
Phone: 909-369-8590, Fax: 909-683-3137
An award-winning technical writing company that
specializes in online Help in all formats. Our writers and developers
create effective and useful online and printed documentation for your
products. Our web site has a quote form you can use to get information
about your project.
Behind the Curtain
Frank Elley 1026 Feller Ave.
San Jose, CA 95127
Specializing in web sites and web-based
information systems for high-tech companies and small businesses. The
emphasis is on analyzing the company's customers and business
objectives to produce sites that are effortless to use, communicate
crisply, and are visually appealing, while remaining cost effective and
easy to maintain. Services also include on-site training for web-based
technologies (web authoring, ASP for technical communicators, style
sheets) and graphics (graphics fundamentals, Paint Shop Pro, and
41750 Rancho Las Palmas Dr # F
Rancho Mirage, CA 92270-5512
Phone: 760-773-5647 Ext 247 or 800-482-0500 Ext 247, Fax: 760-341-5163
Gardiner and Associates
204 Hill Street
Grass Valley, CA 95945
I have extensive experience authoring and
designing user guides, on-line help, web sites, indices,
specifications, and graphics. I am happy to provide examples of my
work. Clients have included Adobe Systems, Microsoft, Hewlett-Packard,
Mattel, and many others.
HyperTrain dot Com: Dave Gash
1145 Barham Dr. #17
San Marcos, CA 92078
18 Bonview Street
San Francisco, CA 94110
Provides expert consulting in software
documentation, online Help, and Web-based Help. Helps clients implement
effective single-sourcing processes to improve quality, boost
productivity, and reduce costs. Provides expert consulting and training
on WebWorks Publisher, FrameMaker, and RoboHelp.
P.O. Box 9692
Brea, CA 92822
Persuasive Pen cleans up content on Web sites,
books, newspapers, academic journals, and papers. WebTra translates Web
sites from English to Spanish, French, Italian, Portuguese, German,
Russian, Czech, and Polish. Our clients are convinced we offer the
best. We prove them right. Contact email@example.com or
714-529-3210 for one or both services.
The Write Connection
23332 Mill Creek Dr. Suite 150
Laguna Hills, CA 92653
The Write Connection is a technical documentation
placement and outsourcing firm located in Laguna Hills, CA. We place
numerous technical writers, design and publish high-tech user's guides
and online Help systems, and host a job board for writers, editors, and
TWW Solutions - "We're here to HTML Help"
753 Buena Vista Place
Walnut Creek, CA
TWW Solutions - HTML Help Documents and Document
Conversions are a great way to manage documents, manuals, catalogs,
etc. Your complex documents will be easier to read...easier to
navigate...& easier to distribute. TWW files will run on any
computer with Windows 95+ and IE Explorer 4.0. No additional software
Technical Standards Inc
306-N West El Norte Pkwy, Suite 491
Escondido, CA, 92026
Phone: 760-233-7570, Fax: 760-747-4779
Technical Standards is a documentation staffing
and projects company, supplying talented professionals to write and
create high-quality materials in a timely, cost-effective manner.
Text and Graphics Express
3608 Countrywood Ct.
San Jose, CA 95130
Phone: 408-813-3193, Fax: 408-985-2922
Development of online information systems
(WinHelp and Web).
Word Wire: Corinne Kantor
22431 Antonio Parkway, B-160
Rancho Santa Margarita, CA 92688
Phone: 949-888-1793, Fax: 949-589-8083 firstname.lastname@example.org
Word Wire is an award-winning, full-service
documentation company. We offer the following services: technical
writing, online Help, web-based training, computer-based training,
courseware, desktop publishing, technical illustration, editing, and
Write for You: Chuck
800 Sea Spray Lane, #309.
Foster City CA 94404
Phone: 650-515-3648 or 415-519-3561
Making software, the web, and the world easy to use and easy to understand.
Accomplished, versatile, tech-savvy, end-user-oriented user assistance engineer/technical writer who:
Has more than 18 years experience designing, writing, and editing high-quality print, online, and embedded user assistance for hardware, software, and web applications
>Helps design usable software and web applications and contributes throughout the development cycle as an integral part of the development team
Has excellent writing skills, is proficient in many current technologies, and has a strong commitment to software, web, and mobile ease of use, to effective delivery of efficient, well-designed information, and to quality interaction design
Lin Laurie Consulting: Lin
4721 Lithrop Place
San Diego, CA 92117
Over twenty years technical writing, instructional design, stand up training, and documentation project management experience. Projects include large and small, including enterprise-wide implementation of software and documentation, and JDE/Peoplesoft experience. Content development includes user documentation, online help, web design and content, API and SDK, web-based training, and more. Industry experience includes distribution, manufacturing, accounting, retail software, hardware, and order entry. Training courses include documentation project management, RoboHelp, Dreamweaver, Captivate, Word (basic to advanced), Project management certified.
1101 Green St. #1601
San Francisco, CA 94109
Duo Studios: Where the visual and verbal work
together to create a magic that neither can achieve alone. Duo is led
by a designer with a background in writing and a writer with a
background in design. Together, we create clear, professional Web sites
that communicate with style and substance.
122 H Street
San Rafael, CA 94901
Increase your efficiency with our tools and
solutions. Our innovative strategies give you more time to focus on the
content rather than the process. Leximation can help you with projects
ranging in size from small Help files to large context sensitive Help
systems. We have extensive experience setting up and converting content
from FrameMaker or Word into Help, Web, and print, for multiple
products from "single source" files.
Qualitative / Usability Research Consultant
Is your product or system user friendly?
REALeResearch offers Usability & User Experience Research Solutions
for a multitude of products and industries. You will gain
insightful/actionable research findings to improve the intuitiveness of
your product among target consumers. Web, s/w, wireless, UA expertise.
20 yrs exp. US/Int’l.
Teclarity, LLC: Barbara
Klare and Suhag Shirodkar
6078 Ostenberg Dr
San Jose, CA 95120
Phone: 408.454.6461, Fax: 408.526.2626
Teclarity is your global partner in technical and business communication. We have a proven method for working with time, culture and comfort zones. Our Two Pairs of EyesTM system delivers world-class documentation within your schedule and budget. Our documents speak to audiences across the English-speaking world. Like you, we understand the push to be global yet local at the same time. We have over 30 years' writing, designing and editing documents.
The Huffer Group, Inc
Laguna Niguel, CA 92677
Phone: 949.276.5166 or 949.929.7537
The Huffer Group, Inc. delivers high tech and
high tech medical documentation, such as user's guides, help systems,
design documents and technical specifications, for onsite and offsite
projects in Orange and San Diego counties. Our solid technical writing
emphasizes the users' need for the right information at the right time.
P.O. Box 692
Weimar, CA 95736
Phone: (530) 308-6327
More than 17 years of experience in technical communication, with an additional 13 years in international print and broadcast advertising design, layout, and production. Award-winning marketing communications specialist, author, technical writer, IT instructor, electronic publisher, and commercial print liaison.
Clients have included Microsoft Corporation, Hewlett-Packard Company, Ziff-Davis Media, Learning Tree International, The Analytical Group and many others.
Full complement of marketing collateral and technical documentation, including magazine advertising, brochures, newsletters, press releases, direct mail campaigns, trade articles and other marketing materials; software and hardware installation and operation manuals; software templates; and online Help systems.
Writers West, Inc.: Mimi Jones
2261 Market St. #327
San Francisco, CA 94114
Twenty years experience writing and developing
online Help systems, Web content, computer-based tutorials, training
courses, API reference documentation, and user guides for software and
Orange County/San Bernadino County, CA
I am a technical documentation and communication professional with expertise in all areas of the technical publications industry, from information design to production and delivery. I am available on a contract basis to help you meet your documentation commitments in the most timely and cost-effective manner possible, while not losing focus on quality of the content. As a full-service provider, I assist clients in the creation and management of their product documentation deliverables. I am highly effective as part of an existing team to provide industry expertise or fill a short- or long-term gap, or I can provide a complete service. In addition to technical communication, I am proficient in Project Management, Decision and Situation Analysis, Strategic Planning and Implementation, and Process Analysis and Improvement.
Comtech Services, Inc.
710 Kipling Street, Suite 400
Denver, CO 80215
Consultants for quality online documentation.
TechCom Plus: Linda G. Gallagher
Linda G. Gallagher
Specialize in creating usable documentation for hardware and software products, in a variety of print and online formats, effectively reusing content for cost and maintenance efficiency. Develop "show me" tutorials that can be embedded in online help or linked directly from your web site. Also offer FrameMaker template design and consulting. More than 18 years of experience in technical communication and related fields.
12295 Oracle Blvd. Suite 200
Colorado Springs, CO 80921
InfoPros is a full service technical documentation outsourcing company with offices in: Colorado, California, Wisconsin, North Carolina, and Oregon. With experience spanning a broad spectrum of industries and clients across the country, InfoPros consistently delivers successful and scalable solutions.
KarunaCircle offers complete information development services, from planning and design to content development and implementation. Owner Sudakshina Piercy has over 20 years' experience in technical writing and training course development in the software industry, mostly in the Silicon Valley.
Spectrum Writing, LLC
3068 Deer Creek Ranch Loop
Parker, CO 80138
Spectrum Writing offers technical writing and training consulting services for a diverse range of industries. We specialize in developing technical documentation and training that address the full spectrum of the Software Development Life Cycle, with an emphasis in scientific and medical software.
One Selleck Street
East Norwalk, CT 06855
Offices around the world, specialists in
training and documentation for end-users of systems.
HyperWriters: Mark Lewis
603 Bough Ave
Clearwater, FL 33760
Printed, Online, Done! Certified Doc-To-Help,
RoboHelp, PhotoShop, and more. HyperWriters specializes in creating
technical documentation for the software industry. We consult and
train. We understand the Software Development Lifecycle. Bring us in at
any stage of development: Reqs, Specs, End User Documentation, and
API/Reference Manuals. Serving FL and the Southeast since 1993.
HyperWriters is complemented by the graphical and web-design skills of
The Writing Solution, Inc.
6340 NE 19th Ave.
Ft Lauderdale, FL 33308
We provide instructional design, eLearning
development, online tutorials, and various web-related documentation
services. Our range of writing services also include technical writing,
marketing materials, and editing. We are a "virtual company" working
with clients internationally using the Internet and work client sites
Beachside Technical Media, Inc.
1835 US Highway 1 S, Suite 119, Box 273
St Augustine, FL 32084
Our specialty is integrating content with technology. Not only do we
design technical content, but we can develop and deliver it in formats
that are specially created for electronic media. Unlike staffing
agencies, which place everybody from dock workers to program managers,
we only handle technical media. That includes web-based communications, online help,
technical manuals, streaming audio and video, and e-learning.
SoftLink Systems, Inc.
Marl K. Atkins
Microsoft Certified Professional
503 Tudor Circle
Altamonte Springs, FL 32701
I'm a Web development contractor, specializing in the development of promotional Websites, Internet marketing and database driven Internet based software applications. I've been contracting software development since 1994 and have been incorporated since 2001.
SoftLink Systems has developed software for large corporations such as
Shell Chemical, Fiserv and Clear Channel Communications. However, most of our clients are smaller businesses needing Websites and/or database driven software development.
Affordable Words, Inc.
Cindy K. Brock, President
4101 Dogwood Ct.
Cumming, GA 30041
Cindy Brock brings over 25 years of technical writing experience to this industry. Since 1998, her corporation, Affordable Words, has maintained its core focus of delivering high quality and affordable technical materials, online help systems, web-based information, and documentation services. From the smallest, software business to major corporations and international organizations, every customer solution has remained true to the Affordable Words corporate motto: "Experience = Less Time, Less Money".
P.O. Box 2260
Duluth, GA 30096-9998
Need an experienced writer to develop online
Help, web Help, web-based documentation, or hard-copy documentation?
Since 1994, RIGHTWriters has provided technical writing expertise to
companies of all sizes—from start-ups to Fortune 500 companies. We
provide top-quality writers and experienced project management to
deliver the results you need.
User Assistance Group, Inc.
4075 Montgrove Glen
Cumming, GA 30041
Rob Houser, Principal Consultant and CEO, is a certified RoboHelp, Captivate, and Flare instructor as well as a Certified Performance Technologist through ISPI. If you need help designing or creating user assistance, give us a call. We have over 18 years of experience creating online help, embedded user assistance, UI content, user manuals, web sites, instructor-led training, and web-based training. We also provide on-site training for RoboHelp, Captivate, and Flare.
427 Moreland Ave NE Suite 600
Atlanta, GA 30307
Lisa Calhoun owner/writer
Write2Market provides contract technical writing
and consulting services. Contact the experts at Write2Market for clear
technical documentation that supports the entire software development
1150 Havenbrook Ct.
Suwanee, GA 30024
Over 25 years experience as a professional writer and working with technical support staffs as a researcher, writer, editor, and publisher of Information Technology documentation using Information Mapping and desktop publishing techniques to produce the following:
Print and Online Documentation for Software and Hardware
Life Cycle Documentation (SDLC)—Requirements, Specifications, Design, As-Built Documents
Installation, Maintenance and Support, Administrator’s, and User’s Guides
Process-Flow Diagrams and Documents, Training Publications and Classroom Materials
Product Brochures and Specification Sheets, Press Releases, Proposals
Intranet and Internet Web Site Development, Web Content
834 C Dekalb Ave
Atlanta, GA 30307
Verbum Communications, Inc.
2927 Hill Road
Boise, Idaho 83703
2358 S. Fifth Avenue
North Riverside, IL 60546-1219
1-866-TEC-WRIT (1-866-832-9748) Toll-free US and Canada
415 W Jackson Avenue
Naperville, IL 60540
Twenty-five years of experience in Technical Writing. The past 15 includes extensive use of RoboHelp.
Background includes Technical Writing team leadership, project management, SDLC documentation and Web capabilities. Please visit the ClarityFirst.us website, featured in Adobe's RoboHelp showcase. Client comments are displayed on our website, and specific reference contact information is available upon request.
Experience includes numerous high-profile clients, mid-size and smaller firms. ClarityFirst.us offers North American coverage with both travel and remote (virtual-office) capabilities.
Call toll-free for a comprehensive and accurate project estimate or go online and complete our form.
Global Languages and Cultures, Inc.
680 N. Lake Shore Drive
Chicago, IL 60611
Phone: 312-981-4444, Fax: 312-981-4445
The command center of a global network of +2000
native-speaking translators for your translation and localization
needs. These top-notch professionals boast advance degrees, as well as
years of experience in technical areas including telecommunications,
machinery, es, medical technology, law, hardware, software, and many
more. All translators must meet GLC's rigorous criteria before they can
be assigned to projects. Professional project management, outstanding
quality, competitive rates.
415 W Jackson Avenue
Naperville, IL 60540
Phone: 1-866-TEC-WRIT (1-866-832-9748) Toll-free US and Canada
IllinoisWriters.com is a Technical Writer’s Consortium site. Our mission is to “enable companies with Technical Writing requirements to find optimally-qualified Technical Writing resources.”
Using IllinoisWriters.com, companies will be able to view a writing position candidate’s summary details and then drill down to detailed information. Note: The IllinoisWriters.com site is currently up, and will have significant content, beginning in early 2010.
Logical Directions, Inc.
400 W. Naperville Road
Westmont, IL 60559
No product is complete without documentation! We
are an award-winning firm with high-quality associates who can design
and create paper and online documentation. We create WinHelp,
HTML-based, and PDF online help and documents. Our client list includes
Fortune 500 companies.
P.O. Box 5065
Quincy, IL 62305-5065
We offer multimedia, HTML-based help, and
training systems for your internal and consumer software applications.
Our unique multimedia learning is delivered via CD, DVD, and online
media, which complements your learning environment to ensure a total
learning experience. We service a variety of customers nationally while
offering immediate service to greater St. Louis, Missouri, and Central
TXL Consulting, Inc.
313 Butterfield Road
North Aurora, IL 60542
Online documentation development, training, and
project management; RoboHELP Certified Trainer and Consultant.
Technical Writing Services, Inc.
PO Box 1155
West Dundee, IL 60118
Phone: 847-428-7930, Fax: 847-428-7983
Award-winning Technical Writer/Desktop Publisher with a proven track record of providing corporate clients with high quality, reasonably priced internal and external publications. Technical publications, SOPs, user guides, templates and forms are currently in use worldwide by numerous corporations, from small and mid-sized firms to Fortune 500 companies. More than two decades of service in the Chicago suburban area and remote projects. Certified: Master of Written English.
Technical Publication Associates, Inc.
PO Box 5333
Morton, IL 61550-5333
Since 1990, we have offered professional technical writing and illustrating services for your publication and artwork needs.
Our services include:
Interpro Translation Solutions, Inc.
4200 Commerce Court, Suite 204
Lisle, IL 60532
Phone: (630) 245-7169
Nicholas Strozza, Marketing Coordinator
Interpro Translation Solutions is a full service translation/localization company with the in-country resources and technical expertise to localize projects ranging from the largest and most complex ERP application software into 30 languages to a simple marketing brochure into Spanish. We can translate in any modern language and have been a trusted partner for over 15 years. We have worked with many different industries and across all functional areas of an organization. Please contact us directly and allow Interpro the opportunity to help you create an international presence and increase revenue and market share.
Precisely Write, Inc.
10142 Brooks School Road, Ste 209
Fishers, IN 46037
We write, design, and edit operator, maintenance, installation, and training manuals, for manufacturing, software, pharmaceutical, Medical diagnostics, oil, educational, electronics, and many other industries. We also write help files, SOPs, and web content.
Barbara L. Wellnitz
509 "I" Street
LaPorte, IN 46350
An experienced technical writer who develops
software user guides, online help systems, policies and procedures, as
well as editing/proofreading services. If you have any questions or
need more information, please contact me.
Essential Writing Services: Tim
640 Cornishville Road
Harrodsburg, KY 40330
EWS is dedicated to producing top-quality
publications and Help systems on time and on budget. We make your most
complex products understandable for any audience, and can produce
unforgettable and effective ad copy for you no matter what type of
business you have.
Stan Thompson Technical
10 Lafayette Ave.
Ft. Thomas, KY 41075
Online Help author, technical editor, and
Ancon Group, LLC
1300 Mercantile Lane
Largo, MD 20774
Phone: 301-322-7703, Fax: 301-322-7706
The Ancon Group is an Information Design and
Information Security consulting and staffing firm. Our services include
designing and developing technical documentation, online information
systems, training materials, information security plans, and policy
manuals. We place contractors and permanent staff in Maryland,
Virginia, Washington DC, Boston, and Silicon Valley.
Clear Choice Seminars, Inc.
5409 Jerseybelle Ct.
Ellicott City, MD 21043
Clear Choice Seminars, Inc., and FinSoft, LLC,
have teamed up to provide Help systems and online documentation. With
FinSoft's Visual Basic programming expertise and Clear Choice Seminar's
history of technical training and Help file authoring, this combination
can meet your needs. Help files written by us use visual image maps to
speed navigation and promote faster answers. Flash based software
demonstrations can be implemented as just-in-time tutorials and
Sageline Publishing: William
502 Oella Avenue
Ellicott City, MD 21043
Phone: 410-465-5501, Fax: 410-465-5502
Consulting, training, and indexing services for
WinHelp, HTML Help, HTML-based, and Web-based Help. We are specialists
in solving problems. We specialize in RoboHELP and in FrameMaker
projects. We do embedded indexing in Word and in FrameMaker.
Cambridge Publications, Inc.
One Harvard Street, Suite 300
Brookline, MA 02445
Phone: 617-739-1860, Fax: 617-277-9990
Online and printed documentation and training
Clear Point Consultants
11 Beach St.
Manchester, MA 01944
Phone: 888-542-4004, Fax: 978-526-1976
Clear Point Consultants, Inc. is the trusted staffing partner empowering companies dedicated to optimizing their user experience. Clear Point specializes in placing contract and permanent professionals in the fields of UX, documentation and training across all industries. We achieve this mission by enthusiastically developing long term relationships, sharing knowledge and participating in this professional community.
FrameWork Consulting, Inc.
11 Summer Street
Chelmsford, MA 01824
Phone: 978-244-0070, Fax: 978-244-1012
Providing CERTIFIED Training and Consulting for
FrameMaker, FrameMaker+SGML, SGML, XML, and WebWorks Publisher.
101 Emily Rd.
Tewksbury, MA 01876
- Strategic consulting to help you plan an online documentation and help path
- Training for online help/documentation authoring tools (Flare, RoboHelp, Captivate, Mimic), technologies (XML), and methodologies (single sourcing, multi-channel publishing, structured authoring)
- Operational consulting to help you make the best use of your tools
- Conversion from old formats and tools (WinHelp, ForeHelp, RoboHelp for Word) to up-to-date formats and tools (Flare, RoboHelp HTML) Madcap Certified for Flare and Mimic, RoboHelp since 1991, Captivate since 2002
Information Mapping, Inc.
271 Waverley Oaks Rd
Waltham, MA 02452
Phone: 781-472-3000, Fax: 781-472-3005
Information Mapping, Inc., helps organizations
leverage knowledge to improve performance. Our learning solutions
include seminars and e-learning programs that teach skills for
developing clear and effective communications, Web content, procedures,
JTF Associates, Inc.
PO Box 8140
Lynn, MA 01904
Phone: 781-598-5129, Fax: 781-623-0289
Need another writer or editor to make your deadline, but don't have the budget or office space for an onsite full-time employee? Want customized templates for your deliverables? Need good documentation? Contact JTF Associates! You'll get attentive service and documents that your end-users will want to use in the format you specify without the overhead. We also provide onsite and self-paced Author-it training, online coaching, web hosting, and website design.
Writing Since 1988
38 Hedgerow Lane
Amherst, MA 01002
Planning and consulting
1 Van de Graaff Drive, Suite 202
Burlington, MA 01803
Phone: 781-273-6300, Fax: 781-273-6301
Since 1982, nSight has been solving resource and technical challenges around content management, structured writing, single sourcing, XML migration, and other complex initiatives. We deliver practical consulting, design customized solutions, and assemble expert teams for developing and maintaining superior technical documentation, online help systems, interactive learning tools, and other product support materials.
Winter, Wyman & Company
950 Winter St., Suite 3100
Waltham, MA 02451
With a 25-year+ reputation for high quality,
trustworthy recruiting, Winter, Wyman is New England's most successful
recruitment firm. We place contract, contract-to-perm, and permanent
professionals specializing in Information Design & Delivery.
1387 Washington Street
West Newton, MA 02465
Phone: (617) 332-7895; Fax: (617) 332-5028
TRA360 uses its 3-D Process to design, develop, and deliver specialized communications for innovative companies. TRA360 has these integrated practices:
Regulatory Consulting & Writing
Medical Writing & Communications
Learning & Development
Marketing Strategies & Communications
Now in our 20th year, TRA360 has completed thousands of projects for technology, life sciences, clean tech, and financial services customers worldwide.
Marshall Documentation Consulting
75 Walker Road
Shirley, MA 01464
Producing developer documentation (APIs, SDKs, Java-based products, and Web Services).
Training on documenting APIs and SDKs.
Recreating product documentation from archived products.
Analyzing documentation needs and recommending tools / formats.
Converting legacy WinHelp / RoboHelp projects to current tools / formats.
Developing and implementing single-sourcing solutions.
Nancy Harrison, Principal
211 Park Lane
Concord, MA 01742
Infobridge Solutions works with organizations who are moving documents, online help, or other technical content from proprietary, unstructured formats (e.g. FrameMaker, Word) to structured, XML-based formats like DITA or DocBook. We provide our clients with project planning, information architecture, training, content analysis, migration prototyping, and online help design services.
GlobalVision International, Inc.
276 Turnpike Rd.
Westborough, MA USA
Phone: + 1 508-616-6660 Ext 6#
GlobalVision International, Inc. specializes in providing translation and localization solutions to your industry. We are staffed and equipped with experts who can convert your products, literature and websites from and into all commercial languages. International offices in Paris, Yokohama and Beirut.
1000 Victors Way
Ann Arbor, MI 48108
Phone: 734-997-0200, Fax: 734-997-0201
Deliver better content more effectively in XML.
Arbortext helps you create, personalize, and deliver business-critical
content on the Web, on CD-ROM, and in print.
Quire Systems LLC
1141 Iroquois SE
Grand Rapids, MI 49506
Quire Systems researches technical subjects,
organizes information, and develops on-line resources that help people
get their job done quickly and effectively. We produce training and
reference materials, online Help, procedures, process maps, job models,
and truly graphic interfaces for software products.
605 Elliott St., Suite 3
Grand Haven, MI 49417
Phone: 616 935 1155
Media 1 specializes in the development of custom, interactive training solutions for self-paced, classroom, or blended learning delivery. For more than fourteen years, Media 1 has built an extensive portfolio of successful, award-winning learning programs, including customized learning solutions for a variety of business training needs including sales initiatives, product launches, software application training, management training, and workforce development.
Media 1 regularly works with multi-national project teams in Fortune 1000 companies to deliver learning programs worldwide. Media 1 is headquartered in Grand Haven, Michigan and is a certified Woman-Owned Business Enterprise (WBE)
Simple Solutions Communications
9430 US Highway 12
Brooklyn, MI 49230
Simple solutions for business and organizational communications.
Writing, editing, proofreading, publications, employee position manuals, training and reference materials, online help, documentation, search engine optimized (SEO) web content, wikis and blogs.
An innovative, creative thinker and analyst, I also examine communication problems like "information silos" and propose solutions that improve organizational effectiveness, increase sales, improve employee morale and cut costs.
Fredrickson Communications, Inc.
119 North Fourth Street, Suite 513
Minneapolis, MN 55401
Phone: 612-339-7970, Fax: 612-339-6516
Since 1985, Fredrickson Communications has been
helping corporations successfully implement systems and processes. We
can provide you with documentation, online Help, customized training,
interactive multimedia, web site development, usability testing and
consulting, communications strategies, and technical consulting. Our
consultants average 12 years experience, in finance, human resources,
customer service, manufacturing, and distribution environments.
Simply Stated Information Design
Amy L. Haapoja
3512 Pilgrim Lane N
Plymouth, MN 55441
Independent contractor specializing in technical
writing, information design, and documentation delivery media and
methods. Writing and technical production projects welcome.
Weisner Associates, Inc.
10901 Red Circle Dr.
Minnetonka, MN 55343
Phone: 952-933-4471, Fax: 952-933-7792
Weisner Associates, Inc. is a nationally
recognized services firm specializing in the delivery of business and
technical information online. Our services include:
Training for Web professionals and online help developers.
Consulting and contract development for companies who need
help with the specification, design, and development of their online
Writing Assistance, Inc.
3140 Harbor Lane, Suite 130
Minneapolis, MN 55447
Writing Assistance, Inc. is a recognized leader in contract technical writers on a national and international basis. With a network of thousands of writers we are able to assist clients with technical writers for any location, specialty or industry.
Jill Krout & Associates, Inc.
Jill Krout & Associates is a leading provider of technical and business communication services since 1993, based in Minneapolis, Minnesota.
We provide documentation to help people do their jobs, including software documentation, online help, procedures, training, and marketing material.
Our Focus: Delivering documentation, training, and web content. We specialize in information technology and business documentation.
Our Strength: Matching experienced professionals to your needs.
Our Results: Generating the most from your business and technology investments.
JPG & Associates, Inc.
"The Publication Professionals"
8991 Hwy 5
Lake Elmo, MN 55042-8900
Phone: 651-779-1072 FAX: 651-779-8599
Client inquiries: email@example.com
Candidate inquiries: firstname.lastname@example.org
Established in 1993, JPG is a full-service technical publications company providing both on-site staffing and off-site consulting solutions for engineering, medical device, manufacturing, and high-technology companies in the Upper Midwest. Based in suburban Minneapolis/Saint Paul, we offer a wide range of options for fulfilling your technical publications staffing and consulting needs. JPG is a WBENC certified company.
Winzig Consulting Services, LLC
Fax/voice mail: 612-677-3649
A Minneapolis, Minnesota-based limited liability company providing technical writing, technical editing, HTML editing, and web publishing services since 1990.
International Language Services, Inc.
Barb Sichel, Director of Business Development
International Language Services, Inc.
5810 Baker Road, Suite 250
Minnetonka, MN 55345
Phone: (952) 934-5678; Fax:(952) 934-4543
International Language Services, Inc. delivers on-time and accurate
translations. Even your most technical content is appropriately translated
for your target audience so that your translations generate the intended
results. ISO 9001: 2000 certified with access to translators for any
language and business application. Exceeding your expectations is our goal!
Dashe & Thomson, Inc.
401 No. 3rd St., Suite 500
Minneapolis, MN 55401
Phone: 612-338-4911 Fax: 612-338-4920
Dashe & Thomson, Inc., is a woman-owned consulting company founded in 1981, providing customized training to enable large-scale business changes – from enterprise-wide software to process reengineering. We assist organizations with documentation, business process development, electronic performance support systems, instructor-led training, eLearning, change management, and communication planning. We are WBENC certified.
Catalyst Consulting Group, LLC
3820 Pillsbury Avenue South
Minneapolis, MN 55409
Catalyst Consulting Group's mission is to help organizations and individuals grow and excel through improved workplace performance and customized learning opportunities. Our consultants work with our clients in a collaborative manner to build the capacity of their organizations, teams, employees, and constituencies. Our firm specializes in: 1) Improving workplace performance and effectiveness, business processes, job design, and team functioning; 2) Managing institutional knowledge and information; technical writing; and internal and external communications; and 3) Developing customized web-based and instructor-led education and training programs; guides, job aids, instructional videos, etc.
Our capacity building and coaching approach leaves our clients with tools, skills, and knowledge to help them succeed when similar needs arise again. Visit our website for more information on our services, models, past projects, and our guiding principles. We are a registered woman-owned business.
DeYoung Consulting Services
6800 France Avenue South, Suite 120
Edina, MN 55435
DeYoung Consulting Services, LLC, is a performance improvement and organizational development consulting company that works to provide organizations with the programs and processes they need for organizational growth. For almost fifteen (15) years, DeYoung Consulting Services has been providing organizations with solutions that equip their employees with the skills and insights needed for better performance in the workplace. Services include customized training, e-learning, change management and communications strategies.
E2H2 Technology Solutions
9080 Faversham Court, Suite 2000
Las Vegas, NV 89123-3025
E2H2 Technology Solutions is an outsourcing
training and documentation company. We provide technical
communications, web site design, web-based help systems, curriculum
design and training, and online survey design and hosting services to
business, government, and education. We specialize in developing
on-site proprietary software training programs, from creating training
documentation to managing the entire training deployment effort.
Wing Group, LLC
20A Northwest Blvd #216
Nashua, NH 03063
Phone: 978-226-TDOC (8362)
Services provided to start-ups through Fortune 500 companies that include technical writing, editing, illustration, indexing, template design, project/translation management, etc. We create user documentation, manuals, guides, online Help, training, and so on. We also offer contract, contract-to-perm, permanent placement for documentation professionals. We specialize in medical device, IT, and more.
142 Main Street
Nashua, NH 03060
Phone: 877-881-8606, Fax: 603-881-7008
WordSmith, LLC is a leading provider of technical documentation
services-consulting, training, and development.
We work with clients to help them develop documentation architectures and
strategies. We train people to design and build effective online
information systems. We are certified as trainers and consultants for
Adobe's RoboHelp and Captivate, AuthorIT, and Madcap's Flare.
Information is a capital resource. Creating and managing it require
investment. We help maximize return on that investment.
20A Northwest Blvd. #177
Nashua, NH 03063
Randy Duermyer provides award-winning technical documentation consulting services, including the design and production of online help and Web-based help systems, as well as SEO copywriting, HTML/XHTML/CSS coding and other online marketing services, both on a direct and subcontract basis.
The Paul Neshamkin Group
1015 Washington Street
Hoboken, NJ 07030
Phone: 201-714-9525, Fax: 201-714-9525
Consulting, training, and development of online information systems—Web-based Help, HTML Help and Windows Help solutions for online documentation. Specializing in ComponentOne Doc-To-Help consulting, training and development. ComponentOne certified trainer and MVP. Microsoft Help MVP 1998-2009.
Interactive Video Productions
470 State Route 79
Morganville, NJ 07751
Interactive Video Productions (IVP) specializes in providing technology support to the marketing research industry. Our primary product offerings include:
MobiLAB - usability lab with a full-time technician
MobiLAB ET - eye tracking lab with a full-time technician
Videoreport summary highlight reels
Videographers to record in-home ethnographic research
All of our services can be provided on a per diem basis in any research facility or non-research facility location. With an International presence and fifteen years of experience, IVP can provide the same level of support and expertise across the country and in the UK.
The Communication Circle
918 La Senda NW
Albuquerque, NM 87107
Phone: 505-898-4912, Fax: 505-898-5407
Jonathan and Lisa Price consult on information
architecture for technical subjects, customer assistance for Web
applications and sites, and Web content.
6 Avila Court
Santa Fe, New Mexico 87508 Phone: 505-466-6414, Fax: 505-466-6408
Rapidly becoming a leader in providing
professional, dynamic, and creative solutions for your organization's
communication needs, to include: online, multimedia, and Internet-based
communication, training, marketing, and technical communication
systems. We deliver cost-effective, quality services, and user-friendly
products on time and as promised. We’re not satisfied until you are.
P.O. Box 15361
Rio Rancho, NM 87174
Woman-owned, minority-owned business offering
writing services for small science and engineering companies. Technical
writing and editing. Proposals. Training materials. Seminars. Press
releases. Marketing materials. Newsletters.
315 W. 92nd Street, Unit 4N
New York, NY 10025
Enervision Media, Inc.
100 The Narrows Road
East Chatham, NY 12060
Specialists in user-centered design and editorial
for interactive media. We can help you redesign your site or
application, or improve its effectiveness with embedded Help,
interactive demos, training materials, and user guides.
599 Parkside Avenue
Buffalo, NY 14216
This is a New Media + Design Studio that specializes in the electronic publishing needs for business, specifically online Help documentation. This company has developed and enhanced robust Help systems for companies like Kodak, XEROX, Novartis Pharmaceuticals, and more. They provide consultation to businesses who want to develop internal competency and standards in online documentation development. Expert knowledge in graphic design, user interface design, and print, web, video and sound design for the web.
Knowledge Transfer International
462 Seventh Avenue, 18th Floor
New York, NY 10018
Phone: 212-355-8080, Fax: 212-355-7266
Since its founding in 1980, Knowledge Transfer
International (KTI) has become a leader in creating integrated training
and performance support solutions.
26 Kings Ridge Rd.
Warwick, NY 10990
Independent contractor specializing in help system development delivers quality documentation for challenging projects.
Language Intelligence, Ltd.
16 North Goodman St.
Rochester, NY 14607
Phone: 585-244-5578, Fax: 585-244-7880
Language Intelligence offers professional
localization and language services.
Premier Technical Communications
1387 Fairport Road, Bldg. 1050
Fairport, NY 14450
Toll Free: 888.870.4460
Develop documentation, online Help, and
performance support tools for a variety of technical products; develop
training programs (traditional and Web/CD/DVD-based); provide project
management, editing, design/DTP, and translation services; extensive
experience with leading development tools, including RoboHelp, Flare,
WebWorks, FrameMaker, Acrobat, Flash, Director, RoboDemo, Captivate,
Articulate, and Adobe Creative Suite applications.
Welldrafted Consultants Inc
334 Cornelia Street, Suite 599
Plattsburgh, NY, 12901
Media Movers, Inc.
1221 Avenue of the Americas,34th Floor
New York NY 10021
Full service localization company offering
services in translation,dubbing,subtitling,voiceovers & production
in Asian,Indian & European languages.
Shenouda Associates Inc.
52 Caversham Woods
Pittsford, NY 14534
Phone: (585) 381-1254
Shenouda Associates Inc. provides writing and editorial services, staffing services, and speaking services. With a keen understanding of effective communication, we research, design and develop the professional publications that launch your products, streamline your processes and promote your business. During peak times, we staff your projects with knowledge workers and creative talent, including communication specialists, instructional designers, project managers, localization editors, Web developers and IT support. At your organization's conference and your business events, we present engaging, informative workshops, seminars and keynotes on topics related to creating technical and business publications; managing the projects in your professional and personal life; and starting and sustaining a business.
Multilingual Solutions, Inc.
5 W 36th Street, Suite 402
New York, NY 10018
iProbe offers nationwide print, web and multimedia localization
services in 6800 languages: Translation of technical, medical, legal,
financial, marketing and general business documents, Transcription of
Audio & Video, Multilingual Typesetting & Desktop Publishing
(DTP), Captioning, Subtitling, Dubbing & Voiceovers, Audio
recording (ISDN), DVD-authoring, Video & Audio Encoding and
Premier Translation Services
1387 Fairport Road, Bldg. 1050
Fairport, NY 14450
Phone: 585.388.3310 Ext. 21
Toll Free: 888.870.4460
Document Translation and Interpreting Services
NorthCoast Writers, Inc.
415 Thayer Road
Fairport, NY 14450
Providing technical writing, online help development, and training documentation. With more than 40 years combined experience, NorthCoast Writers, Inc. offers exceptional quality, attention to detail, and respect for schedules and budgets. Ask about our expertise in MadCap Flare and our latest book, "Five Steps to MadCap Flare."
Language Intelligence Ltd.
16 N Goodman St
Rochester, NY 14607
Phone: (585) 244-5578
Language Intelligence provides technical translation services to companies that are selling products internationally. Our services include: Software localization and internationalization, In-language Software Testing, UA Documentation Translation and Process Consulting. Client references and case studies are available on request, please contact us today!
Quarter Bound Press
Chapel Hill + D.C. + New York
This is a publishing company that specializes in the publishing needs for business, specifically online help, standard operating procedures, and manuals. This company has developed and enhanced robust Help systems for companies like Kodak, XEROX, Novartis Pharmaceuticals, and more. They provide consultation to businesses and individuals who want to publish in a variety of formats (print, web, video, sound). Expert knowledge in graphic design, user interface and trademark design.
DTS Language Services, Inc.
7780 Brier Creek Parkway, Suite 325
Raleigh, NC 27617
For 35 years, DTS has provided accurate, technical translation services in more than 50 languages. Do you need Help Files translated? Foreign language desktop publishing? Other documentation translated? Please call or email to request information.
Keypoint Consultants, Inc.
1005 Barrasett Court
Wake Forest, NC 27587
Provide content-rich documentation, online Help, task-oriented documentation, award-winning user guides, and interactive Web-based courseware. Knowledge management consulting using content management systems and content repositories. For over 15 years, Keypoint has consistently received five-star ratings. To get your project done quickly, accurately, and without management headaches, just give us a call.
Kingsley Indexing Services
3401 Monadnock Ridge
Efland, NC 27243
Kingsley Indexing Services provides high-quality
indexes to the publishing industry and individual authors. Services
include back-of-the-book indexing, embedded indexing, web-site
6000 Fairview Rd., Ste. 350
Charlotte, NC 28210
VisionCor is a professional services and consulting firm specializing in the design and development of business documentation, training, and online content solutions. We provide our clients and their employees with the appropriate business information and training solutions in order to maximize employee productivity and achieve measurable ROI results.
606 Mayflower Dr.
Greensboro, NC 27403
Phone: 336-793-5183; Fax: 336-793-4865
9327 Ambleside Drive
Cincinnati, OH 45241-1181
Provides contract technical writing services
including software user assistance, user guides and manuals, online
Help (WinHelp and HTML Help), content editing, and web-based Help.
ComWell Group, LLC
516 Monteray Ave.
Dayton, Ohio 45419
The ComWell Group provides a single source solution to all your
business communication needs. Our expertise includes technical
documentation, marketing documentation, graphic art, illustrations,
localization and globalization, translations and web development. "You
focus on creating a fine product. We'll focus on informing the world."
VERB Writing Solutions, LLC - Michael Baird
Phone: (614) 865-1339
Michael produces award-winning user's guides and quick setup sheets, technical reference manuals for consumers and engineers, white papers describing technologies, data sheets for products and services, online Help systems, training documentation, and Web site content.
He manages all aspects of information design and delivery, from initial fact-finding meetings to completing and producing information products in various formats, depending on client needs.
Cleveland, OH 44131
Phone: (440) 237-2486
Provides technical documentation including: User Guides, Online Help and Web Help systems, web content, programmer’s toolkits and APIs, functional design documents, system architecture guides, internal code migration guides, program code and technical specifications, technical knowledge transfers, business process guides, manufacturing assembly, operation and testing procedures, system test and validation, change management, courseware development, interactive training workbooks and materials, interactive data dictionaries, marketing materials and catalogs, proposals responding to RFPs, and reference, operator, and maintenance manuals. Supports first-generation software development and cross-platform software migration implementations.
15115 SW Sequoia Parkway, #200
Portland, OR 97224
Phone: 503-419-4813, 800-878-8523
We are continuously providing great localization
services that custom-fit our client's needs. We are committed to
ROC Documentation Services
1819 Olivia Circle
Albany, Oregon 97321
ROC Documentation Services provides technical
documentation consultation and outsourcing services to technical groups
and companies. Whether your need involves har-copy or soft-copy
materials (e.g., manuals, electronic help systems, brochures), we are
experienced, educated, and professional. We keep overhead low. By
hiring writers, editors, etc., as needed on a project-by-project basis,
we can offer you competitive rates and convenient service.
Guenther Indexing Services
543 Spring Oak Drive
West Chester PA 19382
Providing indexing services for books,
documentation, and web sites.
128 South Eastview Ave.
Feasterville, PA 19053
Work Write, Inc. specializes in the design and
development of user assistance and performance support for the Windows
and web platforms. Our specialty is embedded help - that is, online
help and other forms of user assistance that are built into the user
interface of a software application to provide assistance at the point
of need. We also provide training on content development, help
design/architecture, and popular authoring tools (RoboHelp HTML,
Dreamweaver, and others). Through our software division, KeyWorks
Software, we develop tools and strategies for enhancing the
capabilities of Microsoft help development systems, including HTML Help
1.x and the new Longhorn help system. Cheryl Lockett Zubak, president
of Work Write, Inc., is an accomplished and popular speaker of
hypermedia design and development, and a charter member of the
Microsoft Help MVP program.
ForeignExchange Translations, Inc.
One Richmond Square
Providence, RI 02906-5139
Phone: 888-454-0787, 401-454-0787, Fax: 401-454-0789
ForeignExchange Translations offers print and
web localization services in up to 32 languages. Clients include
H&R Block, Guidant, Quios.com. ForeignExchange also offers ongoing
consultation and web maintenance services.
305 Chippewa Circle
Nashville, TN 37221
Full service business and technical communications specializing in corporate, IT, regulatory compliance, systems analysis, documentation project management, best practice, software documentation, marketing, and more. Over twenty years IT and corporate business experience involving writing, mentoring, and a full understanding of the challenges faced by corporate business and IT leaders.
Libby Craver-Technical Communicator/Owner
100 Lehman Trail
Murfreesboro, TN 37128
Written Designs provides businesses with outstanding technical documentation, training materials, and technical marketing documents to help companies compete in the local, national and global marketplace. We provide quality documentation in a timely manner at competitive rates. Visit our website or call us today to discuss your next project!
6020 Longley Ct.
Dallas, TX 75252
Aum Communications provides a variety of
communications services, including online Help systems, application
Help, corporate communications, white papers, and product
specifications. Please visit our website for descriptions, ideas, and a
style gallery of ideas that might work for your communications
Greenbrook Technical Communications
10809 Chestnut Ridge Rd
Austin, TX 78726
Consulting, training, and project management for
the online communication industry.
The Integrity Group
20333 State Highway 249, Suite 500
Houston, TX 77070
Phone Toll Free: 877-468-3477x107
The Integrity Group's award-winning documentation
team is the best in the industry. Our services cover virtually every
aspect of content development, such as documentation strategy,
technical writing, project management and coordination, printed
documents, and online documents. We deliver the skills and energy you
need to get the job done!
P.O. Box 1755
Marble Falls, TX 78654
Creates software documentation, technical
writing, and custom end-user training for your packaged and proprietary
software systems. We can help your employees and customers learn to use
your applications effectively and confidently. Our experience with
proprietary applications streamlines the design and development
process. Will partner with software developers and VARs.
Austin, TX 78745
5138 Carew Street
Houston, TX 77096
UserAid provides comprehensive solutions using the latest technologies and methods. We deliver information to your users when and where they need it. With single-sourcing and design techniques, we address your immediate needs and reduce future maintenance costs. We combine usability, information development, graphic design, and technical implementation services to deliver the complete solution you need.
Shannon du Plessis
17301 Dashwood Creek Drive
Pflugerville, TX 78660-5712
Phone: 512 -217-7427
I invite you to take advantage of my 20+ years of business and writing experience as we work together to complete your project on time and within budget. I am an award-winning, certified technical writer and specialize in the following technical writing niches:
Please contact me so we can discuss your project and how I can help you. I serve clients in the U.S. and internationally from my home office.
Technical Writing Services
3018 Apple Valley Drive
Garland, TX 75043
A self-directed technical writer with over 15 years experience writing business processes, product guides, project communications, and procedure documentation. Serving the Dallas / Fort Worth metro area.
DocIt Online: Bruce Michelsen
700 North Valley Drive
Spanish Fork, UT 84660
Help training, consulting and design. Contract
work in print to online conversions. Tech writing, Help development,
and web authoring expertise.
Information Experts Inc.: Marissa
1110-E Elden Street
Herndon, VA 20170
Standard and HTML-based online Help systems,
printed and online technical documentation, instructor-led training
programs, computer-based training programs, and Web-based training
programs for high tech and telecommunication companies.
99 Canal Center Plaza, Suite G-10
Alexandria, VA 22314
Phone: 703-548-7570, Fax: 703-548-8223
JTG, Inc., is a language consultancy firm
dedicated to multilingual communications such as translation and
localization, e-learning solutions, and globalization services. We
select and recommend human translation approaches and language
technology solutions based on our customers' specific requirements,
ensuring high quality and cost efficiency every step of the way.
Tekwrite: Ken Jacobs
415 Dogwood Lane
Christiansburg, VA 24073 (SW VA)
"Providing Technical Writing Services to the High
Tech Community" - Award-winning consultant with fifteen years
experience providing printed and online documentation at a reasonable
Globalization Partners International
1600 Tysons Blvd, 8th Floor
McLean, VA 22102
GPI helps companies communicate and conduct business in any language
and in any locale. We do this by providing an array of globalization
Multilingual Desktop Publishing
Software Internationalization & Localization
Website Internationalization & Localization
Software and Website Testing
GPI currently works with professionals worldwide in over 100 languages
and 15 globalization disciplines utilizing technology as a tool to
deliver great service on a global basis.
12910 Totem Lake Blvd. N.E.
Kirkland, WA 98034
Online Help, Web page, and print media
development, consulting and training; complete software design and
implementation with one or a team.
17121 NE 80th
Redmond, WA 98052
Tabby Cat Communications
4742-42nd Avenue SW #512
Seattle WA 98116-4553
Tabby Cat Communications specializes in writing, editing, indexing, and research services for technical and non-technical audiences. Owner Cheryl Landes, an award-winning technical writer, has more than 20 years of experience documenting software and hardware (online and print) and creating technical training materials, along with 13 years as a marketing writer.
116 16th Ave. NE
Bellevue, WA 98008
Software development specializing in Help engine
extensions, Help Authoring Tool enhancements, and custom utilities.
Help design, writing, and development; user
interface design; usability testing; HTML development; technical
Q & A Publications: Carla Sabotta
10214 161st Pl. NE
Redmond, WA 98052
Phone: 425-497-9020, Toll free: 866-841-9139 x 1166
Toll-free Fax: 866-841-9139 x 1166
Q & A designs and writes functional
specifications, coding procedures and reference material, training
manuals, and online Help. We document SDK's, API's, developer tools,
server technology, and enterprise application technology for developer,
administrator, and end-user audiences.
| Aquent (formerly Sakson & Taylor)
1109 N 36th Street
Seattle, WA 98103
Jim Wolcott Documentation
15127 Sunset Ln.
Mount Vernon, WA 98273
Specializing in user documentation: project management, writing, illustrations, layout and production. Printed, PDF, or Windows Help formats. Over 14 years experience and 120 completed manuals. I'm the author of the Palm Pilot documentation, and my clients include Palm, HP, Canon, Apple, Seiko and Radius.
Charlie Kyle Associates
Seattle WA USA
Experienced professional specializing in online help, web front-ends, and user assistance. Tools: DxStudio and DxEditor, Adobe Technical Communication Suite, RoboHelp, Homesite. Clients: Motorola, Pfizer, IBM, Attachmate, Microsoft.
Monkey Consulting, LLC
12408 Kallgren RD NE
Bainbridge Island, WA 98110
Whether you need very technical API documentation or a online help facility for naive users, Sock Monkey Consulting will deliver on time and within budget. Member of OASIS DITA TC since its inception. Clients include Amazon, Microsoft, Onyx, AT&T Wireless, Rational (now IBM), Avaya, and RPI.
1001 Fourth Avenue, Suite 3200
Seattle WA 98154
Phone: 877-224-8740, Fax: 866-203-1685
milengo is a worldwide provider of technical translation and localization services dedicated to the IT Industry. Each of our 16 offices work with native-speaking and technically trained translators, utilizing the latest Computer Aided Translation tools. Other services include multilingual desktop publishing, multimedia and voice-over services, and documentation structuring services.
2707 NE Blakeley St
Seattle WA 98105
Phone: 206-547-7771 x 107
Quardev provides expert technical services including skilled software and Web testing, technical communication services, project management, and consulting. We strive to design each solution to match our clients' specific needs and are committed to providing the highest level of customer service and forming long-term partnerships. Working with Quardev means fully experiencing our promise of five-star service, innovative solutions, and absolute integrity.
Volt Technical & Creative Communication
Erin Lastala, Lead Technical Recruiter / Six Sigma Yellow Belt
11601 Willows Road, Suite 200
Redmond, WA 98052
Phone: 425.702.9000, Fax: 425.702.0415
Volt Technical & Creative Communications partners with the most respected and innovative companies to optimize recruitment and business performance. Our design and delivery of total workforce solutions keeps pace with unique, ever-changing workforce requirements and delivers targeted benefits.
Career satisfaction is more than just a paycheck, it’s building a career to challenge and inspire you. Our greatest measure of satisfaction is launching successful careers for our candidates. We connect talented people with respected companies in the following disciplines:
You deserve to have a job you love.
16009 SE 136th ST
Renton, WA 98059
Leverage our Knowledge Task Force to assist on any knowledge base content initiative. We work closely with your team to deliver quality results on time and on budget. We’re available for short and long-term engagements.
International Communication by Design, Inc.
1726 North First Street (UPS/Fed Ex: 116 East Pleasant Street)
Milwaukee, WI 53212
Phone: 414-265-2171, Fax: 414-265-2101
Translate to Evolve? ICD’s New Blog:
WriteStarr Information Services
8920 Wilmot Road
Pleasant Prairie, WI 53158
WriteStarr Information Services provides documentation services including user's manuals, online documentation, help files, custom Microsoft Word templates, web site development, web site hosting, technical editing, graphic design, and technical illustration.
4208 55th Avenue
Kenosha, WI 531
Phone: 262-705-9444 Fax: 414-224-7623
Expert technical writing, illustration, training
materials, online help, and all other forms of technical communication
to support your products and business.
World class documentation which will complement your products and
Brilliant Training & Consulting
PO Box 30
St Leonards NSW 1590
Phone: +61 02 9437 4185 ext 228, Fax: +61 02 9436 1184
RoboHelp consulting is available for anyone
developing application Help systems, intranet documentation, and Help
for the Web. If you need to create WinHelp, HTML Help, JavaHelp,
WebHelp or printed documentation, then we have the expertise and real
world experience to show you how.
HyperWrite Pty Ltd
P O Box 4266
Mulgrave, Victoria 3170
Phone: +61 3 9803 8291, Fax: +61 3 9445 9363
We advise and assist organizations by creating documentation strategies, implementing DITA and structured authoring workflows, and providing specialized training services in technical communication and authoring tools. We also organise, in conjunction with WritersUA, the annual Australasian Online Documentation and Content Conference (AODC).
CyberText Consulting Pty Ltd
PO Box A586
Australind, Western Australia 6233
Phone: +61 4 1993 5516 (mobile/cell)
Skype and MSN Messenger available - email for details
"Making technical information understandable." Provider of consulting and contract technical writing services to a variety of industries.
Main specialties: software user manuals and online Help; business process policies and procedures; content creation, proofing and editing; single-sourced documentation; training; etc. AuthorIT Certified Consultant; experienced in other help authoring tools.
30, rue Josse IMPENS
91030 Bruxelles - Belgique
Phone+32-2-2155157 Fax: +32-2-2156416
Cutesolutions is a provider of innovative classic
and blended training, online training (i.e. e-learning) and CBT on
personal development, e.g. assertiveness, creativity, ...
Cyberscribe Solutions, Inc.
PO Box 43096, RPO Cascade
Canada V5G 4S2
Phone: 604-435-7776, Toll free: 866-435-7776
Cyberscribe has extensive experience producing
corporate, commercial and technical documentation. Our team has
authored and edited user guides, operation manuals and training
materials for a wide range of audiences and industries. We also provide
business analysis and project management services related to
large-scale content management efforts. CYBERSCRIBE ... we've been at
this for ages.
Devonia Technical Communication
RPO No. 29110 - 3500 Fallowfield Road (Barrhaven)
Canada K2J 4A9
Phone: 866-241-9077, Fax: 866-262-9190
We produce the following documentation for
government, business, and industry: installation, maintenance, and user
manuals; quick reference guides; glossaries; indices (indexes);
computer-based training; release notes; desktop publishing;
proofreading; and document conversion.
Euphoria Workforce Solutions
401 Richmond Street West
Canada M5V 3A8
It's more than just a corporate video or web portal. Euphoria Workforce helps clients to link strategic goals to successful business outcomes. A leader in workforce solutions, Euphoria builds technology and communication solutions that produce results in sales strategy, education delivery, and business processes.
Home: 207-288-5318, Cell: 207-610-0009
Jill Kanter has been meeting U.S. and Canadian documentation needs for the past 15 years, using state-of-the-art tools and techniques to provide cost-effective, user-friendly online Help, tutorials, and hardcopy user manuals.
Hyperscribe Inc.: Ian Patton
7632 - 88 Ave.
Canada T6C 1K8
Hyperscribe specializes in the creation and
maintenance of hypertext procedure, training, and product manuals in
HTML Help, Adobe Acrobat, and WinHelp formats, and in its network
distribution via "Launcher." Hyperscribe also develops integrated Help
for custom software applications.
i write stuff INC.
2023 7 Av SE
Calgary, AB Canada T2G 0K2
i write stuff INC. is based in Calgary, Alberta,
and creates technical content. Clients include oil and gas exploration
companies, geomatic companies, application developers, and IT support.
229 Park Home Avenue
North York, ON
Canada M2R 1A1
Medway Communications Inc.
21040 Dalton Road
Jackson’s Point, ON
Canada L0E 1L0
Toronto-area technical communication firm, specializing in design and development of software documentation, policies and procedures, and training materials. Expert development of HTML, HTML Help, PDF and hardcopy, using FrameMaker, RoboHelp, MS Office, and Adobe Acrobat.
SoftScribes Services Inc.
1803 - 63 Keefer Place
Canada V6B 6N6
A full-service technical communications company
with over 30 years combined experience in print and online
documentation. We are FrameMaker and RoboHELP experts, work on PC and
Macintosh platforms, and handle the most complex applications with
ease. We pleasantly surprise our customers!
Welldrafted Consultants Inc
286 St Catherines St, West
Canada H2X 2A1
1464 Edgeware Rd.
Canada V8T 2J4
Words4Nerds develops professional online Help,
end-user manuals, and web content for software companies. We also offer
editing, formatting, and documentation design services. Efficient
project management and extensive experience in IT support services
ensure we deliver effective documentation that's on-time and on-budget.
Moon Beach Communication
306 - 1580 East 3rd Avenue
Canada V5N 1G9
Moon Beach Communication has 18 years' experience
delivering quality online and print documentation solutions for a range
We design and manage documentation projects, develop online help,
web-based training, course material, Web content, and software and
hardware user guides and technical reference manuals.
6081 Hutchison St.
Canada H2V 4B7
Our team of experts is skilled in the planning, development, management, and the delivery of technical information for technology-related solutions. We will work with your organization throughout the life cycle of any project or product to understand your technologies and practices.
From the RFP to the delivery process, we will provide high-quality technical documentation, technical training, technical project management, and customized course development solutions that meet your objectives, schedule and budget.
Vancouver, BC CANADA
TEK-Right Services offers accurate technical writing and editing services, on-site in Vancouver, BC or remotely.
Principal Mellissa Ruryk has wide experience in writing, editing and training and continues to expand her knowledge and expertise in the areas of:
content management, topic based writing, single sourcing
instructional design, video tutorials
online help systems (primarily Flare)
software user guides, policy and procedures manuals
RFP/RFI preparation and responses
web 2.0 tools for support, training and help
marcomm and graphic design
I’ve worked for one-person outfits right up to oil and gas giants…I’d be happy to work with you.
701 Longhua 14002
Phone: 00 353 860886349
Shanghai-based Ivan Walsh delivers documentation in Adobe FrameMaker, RoboHelp, and Camtasia Studio among others. Ivan can create your documentation from scratch, update existing documents, develop technical standards, style guides and datasheets, as well as provide online tuition to your staff via Skype.
Mr. Michele Esposito
6, route du Nouaou
Phone: + 33 (0) 18.104.22.168.13, Fax: + 33 (0) 22.214.171.124.13
Freelance Technical Translator & Localisation
Specialist. Technology, Localization, Marketing, Graphic Arts, Finance.
Independent technical translator specializing in technology, software,
multimedia, graphic arts and automation, and leading provider of
multilingual solutions offering scalable translation technology
software and services. If you want to translate from one language to
another, I have the solution.
12 impasse Le Roux
Phone: (+33) 2 98 53 34 82, Fax: (+33) 2 98 53 37 61
Customized documentation services for
information technologies professionals. Design, authoring, and
translation of online and paper documentation projects: online Help for
software packages and Web-based applications, corporate reference and
policy materials, etc. Consulting and training on ForeFront ForeHelp
and eHelp RoboHELP. Turn-key localization of software and documentation.
Mr. Robert Wisbey
9 Impasse du Val de Sèvre
Phone: + 33 (0)2 40 34 25 43, Fax: + 33 (0)2 40 34 25 43
Mobile: +33 (0)6 80 33 30 67
Freelance technical writer and PHP web developer
who is willing to work at client's sites all around Europe. Specialises
in documenting products within the information technology,
telecommunications, mobile networks, and physical sciences sectors.
Clients include elata, LogicaCMG, Nortel Networks and UbiNetics.
Extremely flexible and competitive rates.
t3 medien gmbh
Phone: +49 9131 7448-0, Fax: +49 9131 7448-10
t3 medien develops content and information that
you need for communication with your market. We create electronic and
printed communication tools for every phase of the purchase and use of
Comet Computer GmbH
Phone: +49-89-54 45 60 45, Fax: +49-89-54 45 60 46
With 20 years experience, Comet Computer provides
expert consulting for all documentation questions (manuals, online
documentation, single-source publishing, HTML Help, JavaHelp, SGML/XML,
translation). This award-winning company also operates in the field of
software development, content management, and Internet/intranet
Phone: +49 (0)911/600 46 659, Fax: +49 (0)911/600 46 863
indoition engineering provides consulting, design and writing services in the fields of user experience design, software documentation, online help, and single sourcing
infotektur - Information Architecture
Kurt Ament helps technology companies increase the usability and
re-usability of their end-user documentation. For over 15 years, he has
written, edited, indexed, and programmed hardware and software documentation
for industry leaders, such as Hewlett-Packard, Symantec, and Xerox. Clients
in the U.S., Europe, and Asia use his conversion templates to transform
print documents into online help. He is the author of Indexing: A
Nuts-and-Bolts Guide for Technical Writers and Single Sourcing: Building
Gesellschaft für Technik-Dokumentation mbH
Alte Landstraße 6
Phone: +49 89 610 01 100, Fax: +49 89 610 01 101
cognitas includes more than 80 experienced employees like technical writers, designers, translators, online-help-specialists and tool developers. cognitas is one of the largest certified service providers of technical documentation in many different sectors. cognitas is Reseller of MadCap Software.
145, Panchvati Colony
Rd. No 10, Banjara Hills
Hyderabad - 500034 (AP), India
Outsourcing of technical documentation and business documentation. Expertise in tools such as FrameMaker, robohelp, oxygen, etc. Providing DITA or any structured documentation solutions that includes converting your exiting content to structured/DITA content. We can create plugins for your authoring tools to automate your documentation and editing processes.
TASC Consulting Pvt. Ltd.
Off Marol-Maroshi Road, Opp Marol Fire Station,
Andheri(E), Mumbai - 400 059.
Phone: +91-22-2859 5963/4
Since 1995, TASC Consulting has established
itself as a provider of quality services in the areas of technical
writing, instructional design, courseware development and training. Our
team leverages its diverse experience and our proven processes to
design, develop and deliver solutions that are usable, innovative and
cost-effective. Over the years, we have earned a reputation of
delivering projects on time and within budget for clients across the
world. Among our many clients are Microsoft, Intel, Infosys, Quark,
Lexmark, Citibank, and Wipro-GE Healthcare.
Net Systems Informatics (I) Pvt ltd.
307, Apollo Complex, R.K. Singh Marg
Andheri (E), Mumbai – 400 069
Phone: +91-22-56926874/5, Fax: +91-22-28394157
At N-syst, we Nurture & Sharpen Your
Solutions Today! Need a training manual developed? Need software
documentation? Need online help? Need whitepapers and articles? Need
courseware developed? Get in touch with N-syst for all your
Commit Technologies Pvt. Ltd.
207, 2nd Floor Runwal Heights,
Opp Nirmal Lifestyle, LBS Road,
Mulund (west) Mumbai 400080
Phone: +91 93239 26636, +91 22 32436636
Outsourcing your documentation needs to a reliable and competent
documentation partner like Commit™ is a strategic business decision. It
frees you of documentation hassles and has a powerful impact on
corporate growth and stability. Make the choice that gives you greater
freedom as well as value for your money. Outsource to Commit™.
ibruk Consulting Pvt Ltd
Off Marol-Maroshi Road
Opp Marol Fire Station
Andheri (e), Mumbai - 400059
We offer innovative and effective productivity enhancement solutions. Among the services we offer are technical writing, courseware development, instructional design, training, usability engineering, process engineering. We have experience in delivering documentation, training and usability solutions across diverse domains such as IT, Electronics, Electrical, Banking & Finance, Insurance, Healthcare, Oil & Gas, and Shipping. We pride ourselves in delivering quality solutions on schedule and within budget.
Among our many valued clients are Reuters, RSA, Rolls-Royce, Aker Kaverner, Mastek, Tata Consulting Services, Bloom Energy, and Larsen & Toubro.
In ibruk Consulting, you will find a true partner committed to your success.
LaHIT - Total User Experience
Phone: 972-9-7460420, Fax: 972-9-7427015
For the past 12 years LaHIT offers a complete
line of User Centered Services providing leading companies (of various
domains) in the world, documentation and placement, usability
engineering, graphic user interface design, localization, GUI
programming, software testing, and web site design. At LaHIT we have a
commitment to translating the vision into results.
IFN – Live Linx Division
10 Hartum Street, RMPE House
Har Hotzvim Technology Park
PO Box 45168
Phone: +972-2-532-8580, Fax: +972-2-532-8320
IFN-Live Linx Division offers innovative solutions, technologies and services for Documentation.
|The Text Store
DN Hevel Eilot, 88840
TDS - Training & Documentation
Phone: 972-9-7454015, Fax: 972-9-7602774
Training & Documentation Solutions provides
user-centered documentation, online Help, interface design, and
usability testing. For a sample of our work to go www.tds.co.il/document3a.htm.
Maaleh Adumim 98390
WritePoint offers consulting, training, and
documentation services to the Israeli hi-tech community. Founded by
Paula Stern, a recognized RoboHelp MVP and member of the RoboHelp
Community Advisory Board, WritePoint is one of the leading technical
writing companies in Israel. At WritePoint, we Write to the Point.
via Pratomaggiore, 47
Desenzano del Garda
Phone: +39 0309110485
Award-winning Robohelp and Flare experts. A pioneering technical communication company in Italy, Writec provides services to ICT and technology companies who deal with information that has to be delivered at the right time, in the right format and language, and with a structure that suites user’s expectations. Consulting and training.
Dokter van der Koppelstraat 1
4061 AT Ophemert
InstruX is a Dutch company specialised in
producing and maintaining
online help systems and Computer-based Training. InstruX makes user
centered task-oriented systems.
Shufra is a full-service technical documentation provider. Together with our partner network, we can help you implement a future-proof information management environment that will let you work more efficiently and accurately. At Shufra, we work according to international standards like ASD-STE100 Simplified Technical English and S1000D, while having the flexibility to deal with your specific requirements. We take these requirements and your expectations seriously and build on your feedback and trust. Out range of products and services include the following:
ASD-STE100 Simplified Technical English training and checker tools
Content management systems
S1000D training and software solutions
Technical writing and translation services
Sigma Information Design
SE-417 55 Gothenburg
Phone: +46 (31) 779 47 00
Sigma Information Design provides qualified
services for structuring and developing user information and for
designing information solutions for complex products and systems.
6 West Court
Saxon Business Park
Phone: +44 (0)1527 834 780, Fax: +44 (0)1527 834 785
Contact: Steven Smith
Team of technical authors who provide services
to software developers in the UK and across Europe. We specialize in
the production of industry-standard HTML Help and online help to run
over the Web. We also produce paper-based user guides and reference
manuals, and we offer training, translation, and recruitment services.
Cherryleaf Ltd.: Ellis Pratt
31 Arlington Road
Phone: +44 (0)1784 258672
We work with
Developers of software and technology who are afraid of losing their customers and are frustrated with the cost of supporting them. Others lack the time and resource to document their systems adequately.
Anyone who has issues with documents that are unclear, too big, missing vital information or just too difficult to maintain.
Technical communicators who are worried they lack the right skills, want a new job or feel their projects are badly managed.
We also offer training courses, with prices from as low as £37 ex VAT per delegate for our online courses.
eXact Publications Ltd
3 The Homestead
Phone: +44 (0)798-6064610, Fax: +44 (0)1509 414587
eXact Publications are information design
specialists, providing a full range of publications services from
layout and template design. With fully featured manual templates
starting at just £300 and layout from £3/page, we're sure
we can meet your budget requirements as well.
Hillside Software Publishing Ltd
55 Roman Road, Bearsden
Scotland, United Kingdom
Phone: +44 (0)141-530-9553, Fax: +44 (0)141-530-9554
Development of web-based quality manuals, environmental management manuals, IT service management manuals and information security manuals as part of management system implementations designed to meet ISO 9001, ISO 14001, ISO 20000-1 and ISO 27001 standards.
Lloyd International Limited
Birch Heath Road
Cheshire CW6 9UR
Phone: +44 1829 730050, Fax: +44 1829 730060
Established in 1989, Lloyd International is a
leading technical and commercial translation company, providing a total
translation, localization, and typesetting service. Lloyd International
specializes in translating technical manuals, web pages, software
(Resource Code and Help files) and multimedia presentations. All main
software and graphics packages are supported on both PC and Mac
284a Chase Road
London N14 6HF
Phone: +44 (0)20 8886 3388, Fax: +44 (0)20 8882 6015
We write a complete range of documentation
including installation, configuration, and operation handbooks;
graphical user interface guides; online Help; equipment descriptions;
maintenance manuals; technical specifications; brochures; and marketing
TPT Solutions Limited
14 Portfield Road
Phone: +44 (0)1202 767709
TPT Solutions are award winning providers of
Online Help systems including Microsoft HTML Help, WebHelp, WinHelp,
JavaHelp and Oracle Help for Java. We also provide solutions for
bespoke Intranet or Extranet documentation such as company policies and
procedures or training guides.
24 Spooner Road
Phone: +44 (0)114 266 6933
TechScribe designs and develops user documentation for software and IT systems. Its key markets are software houses and corporate IT departments. Documentation from TechScribe enables people to use software effectively, which results in reduced support costs, improved efficiency, and better conformance to operational standards. TechScribe provides consultancy to help management define its strategy for user support, and training to help technical people produce effective technical documentation.
Corporate Text & Design
11 School Lane
Phone: +44 (0)1386 834279
Quality documentation and design for products and services. Combined technical writing, illustration, localisation and page design for all types of products. Specialities include: electrical, electronic, communications and computer-based product documentation. Established in 1993 and based in the UK: International contracts welcomed. Extensive online portfolio to view.
Authorgraphic Technical Authors
Unit 29, King Edwards Avenue
Gloucester, GL1 5DD
Phone: +44 (0) 1452 500 639
We write professional, readable documentation either as Printable Manuals or Online Help Guides. If your users can access a PC or laptop, Online Help Guides are the quickest way to find information. For printed matter, we write all kinds of Instructional Manuals, whether for Users, Installation, Maintenance, Operating Procedures,etc.
Entity Group Ltd
980 Cornforth Drive
Kent Science Park
Phone: +44 (0)1795 415828
Entity Group specialise in technical document publications content management, using DITA and OAXAL standards to help structure and then match content to help reduce authoring, technical translation and localization volumes and costs for global publication initiatives. Entity recently helped a large automotive manufacturer cut its localization budget by 61%.
Simonsoft UK Limited
132a College Road
Kent BR1 3PF
Phone: +44 7753 915 609
Provider of Dynamic Publishing and Regulatory Submission Management Solutions. We provide software and services to support our customer's publishing and regulatory submission process.
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shannonm *at* writersua *dot* com
|WritersUA offers cutting-edge training and information to Technical Writers, Information Analysts and Architects, Documentation Designers, Help Authors, Publication Managers, Documentation Leads, Senior Writers and Documentation Contractors, and User Education Specialists. The focus is on software user assistance, which encompasses writing, editing, planning, coding, indexing, testing, programming, localization, and standards development.