Emerging Skills
Making Metadata Work • Mike Crandall
eBook Conversions: A Tutorial for UA Professionals • Joshua Tallent
On the Job Twittering: Making It Work for You • Michelle Lentz
Video Basics: Getting Started with Flash and MPEG4 Video • Nick Floro
UA Design and Implementation for iPhone Apps • Joe Welinske
Wireframing Tools and Techniques • Michael Hughes
Understanding Gestures in User Interfaces • Jacob O. Wobbrock
The Benefits and Drawbacks of Using XML for Book Publication • Richard Hamilton
The Psychology of User Interface Responsiveness • Steve Seow
Interaction Design meets Expertise: Representation, Understanding, and Problem-solving • Axel Roesler
An Introduction to Quality Audio Production • Omaha Sternberg
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Technology Update
An Update on DITA Features, Tools, and Best Practices • Tony Self
Developing Documentation for Open Source Environments Like Linux and FOSS • Joe Brockmeier
eLearning Smackdown: Adobe Captivate 4 vs. Camtasia Studio 6 • Kevin Siegel
The Mobile User Experience - Trends and Best Practices • Anders Rosenquist
Introduction to eBook Devices and Formats • Joshua Tallent
Microsoft Help Preview • Paul O'Rear
A Look at DocBook 5.0 and Comparisons with DITA • Richard Hamilton
Google Wave and User Assistance • Adam Lasnik
Writing for Mobile Devices: An End User Approach • Teresa Goertz
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Design Strategies
Lessons Learned from Building Google Webmaster Central • Vanessa Fox
Embedded User Assistance: Where Does It Belong? • Rob Houser
Getting User Feedback Quickly, Effectively, and on the Cheap • Joann Harvey
No Excuses: Getting User Input on Documentation • Marcy Telles
Strategies for Web-based User Assistance • Scott DeLoach
Think Simple - A Minimalist Approach to User Assistance • Scott Nesbitt
From Info Strategy to Info Types • Bob Boiko
Where User Experience and Software Engineeing Meet • Andrew Ko
An Authoring Strategy for XML-based eLearning using Flash or Silverlight • David Castillo
Creating an e-Learning Application using RoboHelp and Captivate • Laurie Edelman
A Semantic Approach to Embedding UA in "Active" Documents • Michael Kohlhase
Turning Seach into Find • Matthew Ellison
Supplemental Seminar: Using Adobe Acrobat 9 Pro and Adobe Presenter to Create Superior Documents and Training • Joe Ganci
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Tool Techniques
High-end Captivate Tips and Tricks • Joe Ganci
RoboHelp Authoring - Consistency Made Simple • Neil Perlin
Techniques for Using Acrobat More Effectively • Alan Houser
Flare Tips and Tricks • Scott DeLoach
DITA and Complimentary Open Source Tools Perspective • Thomas Towle
Developing Product Documentation in a Confluence Wiki • Bruce Mechelsen
WinANT Echidna - The DITA Open Toolkit Made Easy • Tony Self
Converting from Multiple Formats to DITA-compliant XML • John M. Kinsky
Hands-on Double Session: Building Your Own AIR Help Application • Scott Prentice
Hands-on Double Session: Software Simulations with Adobe Captivate • Alan Houser
Hands-on Double Session: Integrating RoboHelp and FrameMaker Using Adobe's Technical Communication Suite 2 • Kevin Siegel
Hands-on Double Session: Single Sourcing with Flare • Neil Perlin
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Content Development
Enabling Feedback and Collaboration Within Help • Matthew Ellison
Cultural Dimensions of Software Help Usage • Leah Guren
Dealing with Subject Matter Experts in the Design Process • Kevin Moore
Agile Development: Problems and Process • Denise Kadilak
"Speed Sketching" A Software Documentation Project • Nicky Bleiel
The Storyboard Advantage • Charlene Kingston
The Power of Controlled Language in UA • Dave Gash
Documentation for Software Engineers - More than Just Code Comments • Ulrike Parson
Building Support for Content Strategy from the Grassroots Up • Lisa Dyer
The Programming Writer: UA for Hardware and Software Engineers • Jim Causey
Cartwheels and Back-flips: Documentation in Agile Development • Jennifer Abbingsole
Gathering User Data Through Diary Studies • Rob Houser
Supplemental Seminar: Writing Help Procedures That Work • Leah Guren
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Open Standards
Using DITA as a Content Delivery System for Mobile Devices • Kris Rockwell
Structures, Semantics, Controls, and More: HTML 5 is Here! • Char James-Tanny
Enhancing DITA Web Help with TOCJS and Zoom Search Engine • Pam Noreault
XSL Techniques for XML-to-XML Transformations • Simon Bate
Introduction to DITA Conditional Processing • Dave Gash
Supplemental Seminar: Information Modeling in XML • Bob Boiko
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Special Interest
Welcome to the World of Software User Assistance • Joe Welinske
Let’s Look in the Mirror and See What We See • Hosts Matthew Ellison, Tony Self, and Joe Welinske
Why Join a Professional Association Like STC? • Michael Hughes
Your Choice - Topics Suggested, Chosen, and Presented by You!
User Assistance Trends Panel: Key Future Directions • Host Rhonda Bracey plus Nicky Bleiel, Teresa Goertz, and Leah Guren
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