Conference speakers, Peer Showcase presenters, and Exhibitors are invited to provide additional materials to supplement the detailed information included in the printed Proceedings. Additional items may be added to this page as they become available.
The Conference speakers retain all rights to their presentation materials. WritersUA only assumes the right to distribute the comprehensive, printed Proceedings. If you would like copies of presentation slides and they are not listed here, we encourage you to request them from the individual speakers. Most speakers have provided their email address in the printed Proceedings.
Daily Hot Sheet - Monday (PDF 226.75 KB)
Daily Hot Sheet - Tuesday (PDF 163.99 KB)
Daily Hot Sheet - Wednesday (PDF 2.34 MB)
Joe Ganci - Ten Tips toward Improvement and Success with Your eLearning (Article: Killer Tips for Captivate 3) (PDF 903.15 KB)
Tim Morris - Customized Web-Based Help (Sample Files) (ZIP 103.83 KB)
Daily Hot Sheet - Monday (PDF 255 KB)
Daily Hot Sheet - Tuesday (PDF 243 KB)
Daily Hot Sheet - Wednesday (PDF 210 KB)
Diana Beebe - Creating and Using a "Template" Project in RoboHelp (Sample Files) (ZIP 2.5 MB)
Jeanie DuMont - Making Business Blogging Work with your UA (PPT 1.37 MB)
Matthew Ellison - Cascading Style Sheets: Creating Table "Styles" (PPT 124 KB)
Matthew Ellison - Guided Help (PDF 33 KB)
Geoff Hart - Improving the Speed and Accuracy of a Publication Workflow (PPT 549 KB)
Geoff Hart / Char James-Tanny - Collaborative Editing of Online Help (PPT 2.49 MB)
Greg Hinshaw - The Outer Limits: Transcending the Technical Boundaries of RoboHelp (PPT 7.52 MB)
Greg Hinshaw - The Outer Limits - Sample CHM file (ZIP 3.7 MB)
Rob Houser - Developing Interactive eLearning with Captivate (Sample Files) (ZIP 85 MB)
Michael Hughes - Task Support Clusters: A Micro-architecture for User Assistance (PPT 1.37 MB)
RJ Jacquez - Introducing Adobe Technical Communication Suite (PDF 2.5 MB)
Char James-Tanny and Panel - Key Issues in Help Authoring Tool Selection (PPT 1.39 MB)
David Locke - Guidelines for Effective Captivate movies
Rich Maggiani - Effective Interviewing of Subject Matter Experts (PPT 246 KB)
Rich Maggiani - Effective Interviewing of Subject Matter Experts (PDF 1.32 MB)
Ed Marshall - APIs and SDKs: Breaking Into and Succeeding in a Specialty Market (PPT 102 KB)
Pam Noreault - Customizing DITA Output - Web-based XHTML and PDF (ZIP 210 KB)
Kevin Siegel - Become Robo-Like Efficient with RoboHelp 7 (PDF 1.58 MB)
Bogo Vatovec - Web 2.0 in a Corporate Environment (PPT 4.9 MB)
Bogo Vatovec - An Essential Toolkit for Information Architects (PPT 1.34 MB)
Mark Wallis - How to Run a Successful DITA Pilot User Assistance Project (PPT 1.14 MB)
Mark Wallis - How to Run a Successful DITA Pilot User Assistance Project (Supplemental) (PDF 52 KB)
Luke Wroblewski - Using Visual Hierarchy to Convey Information
Bill Burns - The Schema Conundrum: Finding the Perfect Fit (PPT 400 KB)
Susan Becker - Picking the Best Words: A Simple Approach to Writing Clearly (PDF 400 KB)
Michael Hughes - A Pattern Language Approach to User Assistance (PPT 2 MB)
James-Tanny - Innovations in Help Authoring Tools (PPT 1.8 MB)
Laura Katjisto - Single-Sourcing User Assistance for Cellphones (PPT 1.5 MB)
Cynthia Slotta - Implementing a Documentation Feedback System (PPT 15 MB)
Cynthia Slotta - Implementing a Documentation Feedback System (ZIP 600 KB)
Pete Wagner - Maximizing Translation Efficiency with RoboHelp X5 (PPT 479 KB)
Renee Wesberry - Integrating UI Text Development into Product Development Cycles (PPT 1.7 MB)
Don Topaz - Automating Help Builds Using WebWorks AutoMap (PPT 300 KB)
Alan Houser - Using DITA with FrameMaker (PDF 900 KB)
Alan Houser - Developing DITA Maps (PDF 400 KB)
Scott Boggan - Design Patterns in Online User Assistance (PPT 3.6 MB)
Matthew Ellison - Comparison of HAT Paradigms and Workflows (PDF 459 KB)
Jeremy Webb - Obtaining User Feedback in Online Help (ZIP 1 MB)
Edward Galore - Content-Centric Design for User Assistance (PPT 3.1 MB)
User Assistance Trends Panel (PDF 17 KB)
Tyler Schnoebelen - Language and the Design of User Interfaces (PDF 559 KB)
Jennifer Abbott - Using "Help" for Project Coordination (PDF 411 KB)
Rhonda Bracey - Customizing HTML Outputs from AuthorIT (ZIP 2,544 KB)
Brian Walker - Section 508 and Product Documentation (HTML 34 KB)
Michael Müller-Hillebrand - Tried and True Techniques for WebWorks Publisher (ZIP 539 KB)
Joachim Koester - Moving from RoboHelp to an XML Database CMS (DOC 22 KB)
Kip Knox - Forum on Platform and Standards for Software User Assistance (PPT 852 KB)
Gallagher/Van Boening - Single Sourcing on a Shoestring with FrameMaker and WebWorks Publisher (PDF 448 KB)
Su-laine Yeo - Using DITA for Conditional Text (ZIP 92 KB)
Michael Hughes - CheckFree Protocol (DOC 157 KB)
Susan Fowler - Designing Web Applications (DOC 125 KB)
Scott DeLoach - User-centered Design for Help Systems (DOC 54 KB)
Opening Session Predictions (PDF 13 KB)
Rhonda Bracey (PDF 26 KB)
Frank Elley (off-site)
Matthew Ellison - DHTML (ZIP 137 KB)
Michael Hughes (ZIP 541 KB)
Martha Kolman-Davidson (PPT 949 KB)
David Locke - RoboHelp (ZIP 240 KB)
Peter Lubbers (ZIP 1.7 MB)
Tim Morris (ZIP 2.4 MB)
Neil Perlin (PPT 530 KB)
Tony Self - XML (ZIP 36 KB)
Tony Self - HTML Help (ZIP 71 KB)
Matthew Stern (DOC 392 KB)
Tonya Varga (PPT 498 KB)
Brian Walker (ZIP 1.97 MB)
Using Distiller and Other Tools, John Deubert, Acumen Training (ZIP 538 KB)
JavaScript for Help Developers, Dave Gash, HyperTrain dot Com (ZIP 730 KB)
Case Study: Delivering Help in a Server-based ASP Environment, Jeff Haas, MAPICS, Inc. (PDF 305 KB)
WebWorks Publisher Tips and Tricks, David Knopf, Knopf Online (PDF 142 KB)
Creating "Smart Help" with Conditional Content, Dave Gash, HyperTrain dot Com (ZIP 270 KB)
DocBook for Online and Printed Documentation, Bob Stayton, Sagehill Enterprises (PDF 1,363 KB)
Single-source Techniques with WebWorks Publisher, Andrew VanConas, Quadralay Corporation (ZIP 67 KB)
Taming HTML Help, Rob Cavicchio, Microsoft MVP (ZIP 195 KB)
Globalizing Text Across Multiple Help Projects, Janet Ruiz, Best Software, Inc. (ZIP 1 KB)
Single-Source Techniques with RoboHelp for FrameMaker, RJ Jacquz, Macromedia (PPT 1,023 KB)
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