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Jennifer Abbingsole - Global 360, Inc.
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Jennifer (Abbott) Abbingsole has been working as a staff technical writer in Alameda, CA, since 1997 with an Engineering team working for ViewStar, which became Mosaix, then Lucent, Avaya, eiStream and now, since 2005, called Global 360, Inc. Currently one of a small Documentation team, Jennifer develops and maintains primarily HTML Help projects of various sizes for system-administrators, API help for developers, and custom help for SharePoint applications and web parts.
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Melanie Allen - Autodesk, Inc.
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Melanie Allen has been involved in creating user documentation for over 25 years, both as a writer and as a designer. She has been an innovator in new help design, winning numerous STC Best of Show awards. She has worked on Autodesk Help for over 10 years and is currently the lead writer for AutoCAD Map 3D, where she works with an incredibly creative and collaborative team.
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Steven Anderson - salesforce.com
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Steven Anderson has over 15 years of experience in technical communication, as a writer, manager, and tools developer. During that time, he has worked for a diverse group of organizations, including research, education, and technology organizations. His last three years have been at salesforce.com, implementing a documentation system using XML. He has a B.S. in Technical Communication from the New Mexico Institute of Mining and Technology.
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Diana Beebe
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Diana Beebe has more than 11 years of experience as a technical writer, with most of that time spent as the lead online help writer in RoboHelp. In addition to writing online documents in RoboHelp and Eclipse (and some dabbling in Flare), she manages a small team of writers at Intervoice, Inc. She is a Senior Member of STC. She has a B.A. (English) from TCU and an M.A. (Literature) from UT-Dallas.
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Debra Bissantz - LSI Corporation
- Debra Bissantz is a technical writer with the Engenio Storage Group of LSI Corporation. Debra has more than six years experience as a technical writer focusing on online help development. She has been very active in the move towards DITA-based writing and population of the content management system at LSI. She is currently serving as the CMS administrator.
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Scott Boggan - Isilon Systems
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Scott Boggan manages the user interface design for Isilon Systems, the leader in clustered storage systems and software. With nearly 20 years experience, Scott is an acknowledged expert in online and print documentation as well as a popular speaker. A co-author of the popular book Developing Online Help for Windows, he has taught at the University of Washington and was a charter member of the Microsoft Help MVP program.
Rhonda Bracey - CyberText Consulting Pty Ltd
- Rhonda runs her own technical communication and consultancy business (http://www.cybertext.com.au) from her home in rural Western Australia. Since 1992, Rhonda has worked for numerous software companies. She is pedantic about 'unfriendly' user interfaces and passionate about improving them. In the past few years, that passion has seen her take on the mantle of 'user interface expert' in the small software companies where she has been the lone writer and often the only user advocate.
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Daniel Brown - Microsoft Corporation
- Dan Brown has been working for Microsoft for over 7 years. He is currently a Senior Technical Writer in Windows Server User Assistance, focusing on Terminal Services. Before joining WSUA, he was a Senior Infrastructure/Enterprise Strategy Consultant for Microsoft Consulting Services. Mr. Brown has been with the Health Model project for 2 years, including leading development of the pilot model. He is one of the Health Model SMEs, helping to develop and implement content quality and guidance.
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Leah Camp - HealthPort
- Leah Camp is a Senior Technical Writer with HealthPort. (www.healthport.com) She has worked in the technical documentation field for close to 10 years. She has extensive experience developing Help systems, single sourcing and online publications for software users. Leah holds a degree in Psychology from Missouri Southern State University. Her recent work has focused on the creation of documentation based solely upon the users needs.
Saul Carliner - Concordia University
- Saul Carliner is an associate professor at Concordia University in Montreal. His research interests include emerging forms of online content for workplace learning and communication, and the management of groups that produce this content. His books include The E-Learning Handbook, Recent Research in Information Design, Advanced Web-Based Training, and Designing E-Learning. He is a Certified Training and Development Specialist, a past Research Fellow of the American Society for Training and Development, and a fellow and past president of the STC.
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Allen Choi - Sage Software
- Allan Choi is currently a Senior Information Designer at Sage Software, entering his fourth year with the company. Allan graduated from UCLA with a bachelor's degree in English and worked at a network printing software company as a technical writer for six years before joining Sage.
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Antonio "Tony" DaSilva
- Antonio DaSilva Associates
- Antonio "Tony" DaSilva is a writer, trainer and project manager with fifteen years experience developing and delivering user assistance solutions. Tony has led the training, documentation and deployment efforts for a number of software development projects, including a national system for disease surveillance and a system for tracking and managing disease outbreaks for the US Centers for Disease Control and Prevention (CDC). Tony has developed UA materials for a variety of organizations, including ExecuTrain Corporation, McKesson, Unisys, and Computer Sciences Corporation (CSC), and Science Applications International Corporation (SAIC).
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Chris De Herrera - Pocket PC FAQ
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Chris is a special correspondent and contributing author for Smartphone & Pocket PC magazine. He maintains one of the best Pocket PC Web sites (Pocketpcfaq.com), Pocket PC news (Pocketpctalk.com) and discussion boards (forums.pocketpcfaq.com) as well as Tablet PC news (Tabletpctalk.com). Chris is a Microsoft Most Valuable Professional for Mobile Devices and writes articles on the Pocket PC and Smartphone for his own Web site and for other mobile computing publications. Chris regularly participates in various newsgroups (including , Microsoft.public.pocketpc.activesync).
Duane Degler - Design for Context
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Duane Degler has worked extensively with government agencies and commercial firms in the US and internationally. He focuses on performance improvement that blends business analysis, user-centered design, knowledge/content strategy, and semantic technologies. Duane is a participant in the UPA Body of Knowledge activity and co-organizes the Semantic Web User Interaction workshop series. He has over 20 years of experience in business, technology and communication, contributing to his multi-disciplinary approach.
Mara Dolan - ESRI
- Mara has been a technical writer for 13 years in the software industry.
Her primary focus has been Web-based help and projects that improve user experience by focusing on point-of-use issues. She worked in the energy and water industry for Advantica and the online payments industry for Chase. For the past 5 years, she's been a senior technical writer at ESRI. She holds a bachelor's in journalism from Indiana University of Pennsylvania. She's an officer of the local Toastmasters chapter.
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Jeanie DuMont - Microsoft Corporation
- Jeanie DuMont manages the adCenter Community and Content Management team at Microsoft, and oversees the online blogging and user forums strategy for the adCenter product. She has more than 8 years of experience in product management, user interface design, and online marketing. She holds an MBA from the University of Memphis.
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Scott DeLoach - ClickStart
 Scott is the founder of ClickStart (www.clickstart.net), a user experience design, consulting, and training company. Over the last 15 years, Scott has presented over 70 papers on embedded user assistance, web-based Help, interface design, usability, and JavaScript coding at conferences across the US and Canada and around the world. He has been developing online Help systems since 1992, is a certified Flare, RoboHelp, and Captivate instructor, and is the author of MadCap Flare for RoboHelp Users. Scott holds a Master's Degree in Technical and Scientific Communication from Miami University. You can email scott at scott@clickstart.net.
Doug Eby - Microsoft Corporation
- Doug Eby has been with Microsoft for more than 10 years and is currently a Senior Technical Writer for the Management Solutions Division. He has developed technical content for several product releases and for both IT Professional and Developer audiences. Doug has a passion for content innovation and is currently working on innovative new ways of delivering in-depth technical content to customers.
- Matthew Ellison - Matthew Ellison Consulting
Matthew
has 20 years experience as a user assistance professional in the software
industry. Much of this time was spent managing a team of writers and trainers
at a UK-based consultancy company, before enjoying a period in the U.S.
as Director of the WinWriters (now WritersUA) Conference. Matthew has
been a popular speaker at WritersUA events throughout the world since
1997, and has covered a diverse range of topics from context-sensitive
Help to the Spice Girls. He now runs his own independent UK-based training
and consulting company that specializes in online Help design and technology.
Matthew holds a B.Sc. in Electronic Engineering and a Post-Graduate Certificate
of Education from Bristol University in the UK. He is a certified instructor for Adobe RoboHelp, Captivate, MadCap Flare, and WebWorks ePublisher Pro.
. Matthew's website
is www.ellisonconsulting.com.
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David K. Farkas - University of Washington
- David K. Farkas, Ph.D., is a Professor in the Department of Technical Communication at the University of Washington. Dave teaches courses in software user assistance and information design. He has published articles on procedure writing, minimalist documentation, and many other topics. He co-authored two books on Windows Help with Joe Welinske and Scott Boggan. He is a clear, energetic instructor who has taught many seminars and presented at many conferences.
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Jean Farkas
- Jean Farkas, M.S., has worked in the field of technical communication for over 30 years. Her diverse experience includes serving as Help Lead for Microsoft Access and designing health care curricula for an e-learning company. Jean has taught software user assistance, technical editing, indexing, and web design for the University of Washington and Bellevue Community College. She has presented at conferences and guest lectured at universities in the US and abroad.
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Dave Gash - HyperTrain dot Com
 Dave Gash is the owner of HyperTrain dot Com, a Southern California firm specializing in training and consulting for hypertext developers. A veteran software professional with over thirty years of programming, documentation, and training experience, Dave holds degrees in Business and Computer Science, and is well known in the tech pubs community as an interesting and animated technical instructor. When he's not developing Web sites, software, and help systems for his clients, Dave is a frequent speaker at User Assistance seminars and conferences in the US and around the world.
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Mike Hamilton - MadCap Software
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Geoff Hart
- Geoff Hart is a Fellow of STC, and a frequent contributor to STC publications, including a 7-year run as columnist on effective onscreen editing, and his current column on information design has run for more than 2 years. He has also edited the newsletter of STC's scientific communication SIG for the past 7 years. Full texts of most of Geoff's publications (closing in on 350) are available on his Web site (www.geoff-hart.com). Geoff currently works primarily as a freelance scientific editor, with several hundred clients around the world, but also does French technical translations and technical writing. He's a popular speaker at STC chapters and conferences.
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Greg Hinshaw - Agilent Technologies
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Greg Hinshaw is a Customer Education Engineer for Agilent Technologies. He has an MA in Educational Technology from Pepperdine University and a BA in Art from CSU, Long Beach with specialization in fine art photography and graphic design. Greg volunteers for the Napa Unified School District as a mentor and GATE advisor. Greg is also a baseball junkie, and he's catching a flight to Phoenix with his wife and two boys after the WritersUA conference to watch the A's in Spring Training.
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Alan Houser - Group Wellesley
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Alan Houser is president of Group Wellesley, Inc., a firm that provides consulting, training, and application development services to support single-source publishing, electronic publishing, and XML-based publishing. Alan is an Associate Fellow of the Society for Technical Communication and a member of the OASIS Darwin Information Typing Architecture (DITA) Technical Committee. He is a popular conference presenter, and has delivered seminars in structured authoring, XML, and DITA around the globe.
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Rob Houser - Sage Software
- Rob Houser (rob@userassistance.com) is Senior Manager of the Customer-Connected Design team at Sage Software in Atlanta, Georgia. Rob’s team includes interaction designers, usability analysts, and technical communicators who help design user-centered software for small businesses. For the past 12 years, Rob has worked as a consultant (through User First Services and User Assistance Group) helping his clients develop more user-centered products. Over the 18 years of his career, Rob has designed and created embedded user assistance, online help, show me demos, web-based training, instructor-led training, websites, and wizards—anything it takes to ensure a successful user experience. Rob is a certified instructor for Adobe RoboHelp, Adobe Captivate, and Madcap Flare. He is an Associate Fellow of STC and a Certified Performance Technologist through ISPI. You can find more of Rob’s research and presentations at www.userassistance.com.
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Michael Hughes - IBM Internet Security Systems
- Mike Hughes works for IBM Internet Security Systems as a User Experience Architect identifying tools, methods, and standards to integrate the content and delivery of user assistance, including documentation, help, e-learning, and training. He writes the column "User Assistance: Putting Help in Context" for UXmatters. Mike has a PhD in Instructional Technology and an MS in Technical and Professional Communication.
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RJ Jacquez - Adobe
- RJ Jacquez is the Senior Technical Evangelist for the new Adobe Technical Communication Suite (FrameMaker, RoboHelp, Captivate & Acrobat 3D) at Adobe Systems Incorporated, where he champions these products both internally and externally and with over fifteen years of experience with Adobe FrameMaker and related technologies, RJ is instrumental in addressing customer requirements and market trends in future releases of these applications. Before joining Adobe, Jacquez was the VP of Technology at Quadralay Corporation, and Product Manager at eHelp Corporation where he spearheaded the development of an innovative software application that extended FrameMakerʼs publishing capabilities called RoboHelp for FrameMaker. In addition, RJ was also the Senior Product Evangelist for Macromedia, Inc., where he promoted both Captivate and RoboHelp. Jacquez has lectured extensively on various topics, including single-sourcing, ePublishing, Delivering Richer Technical Documents, Help Authoring, XML, DITA, S1000D and SPL.
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Char James-Tanny - JTF Associates, Inc.
- Char James-Tanny is president of JTF Associates, Inc., and has more than twenty-five years of experience as a technical writer. She is well known in the Help community for her knowledge of online Help tools and concepts. Char's original Help Authoring Tool (HAT) Comparison Matrix is now available as an interactive database at HAT-Matrix.com. Char is an AuthorIT Certified Consultant, a 2007 Microsoft Help MVP, and the secretary of the Society for Technical Communication.
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James Keller - ISITE Design
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James Keller serves as the Director of Strategy at ISITE Design, heading up a team of web strategists, information architects, and content and analytics specialists. Infusing her knowledge of user experience design with a focus on integrated marketing communications, James excels at creating online strategies that keep audiences coming back for more. James' background includes both agency and corporate experience, including work with Siemens, InFocus, SHARP, Symantec, PGE, ClearChannel, and the MTV Networks.
- Jill Kerr - Greenhow Resources Inc.
- With over 20 years as a technical writer and quality analyst, for the past 5 years Jill has worked at an international company as a Business Process/Efficiency Specialist, capturing as-is processes, making recommendations for improvement, implementing Continuous Improvement, assisting the BA team in analyzing and capturing future state processes and requirements in use cases using UML, then using the information to design, develop and test the online help deliverable.
Christine Kenneally
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Christine Kenneally is a freelance journalist and author who has written for The New Yorker, The New York Times, Discover, Slate and Salon, as well as other publications. Her book, The First Word: The Search for the Origins of Language, was published by Viking in July 2007. Before freelancing, she received a Ph.D. in linguistics from Cambridge University and a B.A. (Hons) in English and Linguistics from Melbourne University. Born and raised in Melbourne, Australia, she now lives with her family in Brooklyn.
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Sarah Leritz-Higgins - Mentor Graphics
- Sarah Leritz-Higgins is a consultant for the Technical Publications Services group at Mentor Graphics. She has five years of experience in organizing and participating in Usability Labs at the Mentor Graphics annual User Group meeting. Sarah gave a presentation, "Web Servers 101," at the 2003 STC conference. Sarah also presented a paper a the 2004 STC conference, "Creating Personas: an In-house Case Study." At the 2005 STC Conference, Sarah and her colleague Cathy Yaspo presented a very well-received paper, "Conducting Usability Studies at User Group Meetings." In addition, Sarah is an occasional speaker at the annual WritersUA conference (1998, 2003, 2004).
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Andrea Leszek - salesforce.com
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Andrea Leszek is the Director of Documentation at salesforce.com and she has been writing and managing in the technical communication industry for over 12 years. Andrea has been with salesforce.com since its inception over seven years ago. In that time, she has worked tirelessly to realize two goals she cares passionately about: fully integrating the technical documentation team into the product development process, and providing the best, most appropriate user assistance for our customers. Andrea has a B.S. and M.S. in Linguistics from MIT, which led her into technical communication as a way to combine her technical background with her love of language.
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David Locke - WordSmith LLC
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David Locke, principal consultant with WordSmith LLC, has worked with computer documentation and training since 1985, specializing in online information systems. David was a charter member of the RoboHelp trainers and consultants group. A member of STC, he presents regularly at local, regional, and national conferences. David has earned more degrees than he needs from Cornell and Brown Universities. He served the Peace Corps in Brazilian urban education programs, taught at several colleges and universities, and worked as a cook and a carpenter.
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Cheri Lockett Zubak - Work Write, Inc.
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Cheryl Lockett Zubak (Cheri) is President of Work Write, Inc., a technical communications consultancy located in suburban Philadelphia, Pennsylvania. She has written, taught, and thought about, and engaged in the design and development of user assistance for more than 25 years.
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Rich Maggiani - Solari Company
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Rich Maggiani, a Communication Consultant with over 25 years experience, enjoys viewing the world as metaphor. Retreating to the tranquility and solitude of the wilderness helps Rich gain the clarity that metaphors can bring to an otherwise noisy world. He then applies these insights in professional settings to attain the simple, clear communication necessary to enlighten people and bring them together toward a common goal (such as increased market share). Rich founded the Solari Company to help clients prosper through sound communication. Rich also writes, teaches, and speaks about communication topics.
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Ed Marshall - Marshall Documentation Consulting
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Ed Marshall is an independent consulting writer, with 20 years experience writing and producing documentation for highly technical products including Application Programming Interfaces (APIs), Java-based products, Software Developer Kits (SDKs), Web Services, and other tools for developers. He is the sole proprietor of Marshall Documentation Consulting. Ed has presented talks on source code control, developer documentation, and editing / proofreading at the local and international levels of the STC.
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Paul Mueller - UserAid
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Paul is President of UserAid, which designs and implements innovative communication solutions that deliver information when and where users need it. Paul received a B.S. in Computer Science and a B.S. in Mathematics from the Pennsylvania State University and has been involved in technical communication for more than 20 years. Paul has managed information development, usability, and graphic design teams across the United States, Bolivia, and India. Paul often presents conference sessions about embedded help, management topics, and technology implementations.
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Matt Neuburg - TidBITS
 Matt Neuburg, a former Ancient Greek and Latin professor, is a Contributing Editor for the venerable online Macintosh journal TidBITS, writing reviews of software such as outliners and databases. Matt is also a consultant, documentation writer, and programmer. His popular freeware utilities include MemoryStick and NotLight. He has written three books for O'Reilly Media: Frontier: The Definitive Guide, REALbasic: The Definitive Guide, and AppleScript: The Definitive Guide. He has written several Take Control books for TidBITS, most recently Take Control of Customizing Leopard. He is the author of the documentation for programs such as Affrus, Script Debugger, and Opal.
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Pam Noreault - Sophos Inc.
- Pamela Noreault has 15 years experience in technical documentation and training. She is a Technical Documentation Manager at Sophos, Inc. and she teaches three Technical Communication Courses at Columbus State Community College. Additionally, Pamela holds a B.S. in Secondary Education from The Ohio State University and an M.A. in English Literature and Professional Writing from Wright State University.
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 Sarah O'Keefe - Scriptorium Publishing Services, Inc.
- Sarah O'Keefe is founder and president of Scriptorium Publishing Services, Inc. The company develops and deploys structured authoring environments, and also provides classroom and web-based training for FrameMaker, XML, XSL, and other publishing topics. Sarah's publishing credits include FrameMaker 7: The Complete Reference, The WebWorks Publisher Cookbook, Technical Writing 101, FrameMaker for Dummies, and numerous white papers (www.scriptorium.com/papers.html)
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Frank Palinkas - Supergroup Trading Ltd.
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Frank is an American, working in South Africa as a Senior Technical Communicator/Web Standards and Accessibility Designer/Developer, and holds the following concurrent Microsoft Awards & Certifications: MVP - Windows Help, MCP, MCT, MCSE and MCDBA. He authors all markup, presentation, behavior code, and content using Microsoft's Visual Studio 2005 Team System IDE source code editors for (X)HTML, CSS and Unobtrusive DOM/JavaScript, incorporating web standards and accessibility. He employs Helpware FAR HTML for the creation of MSHelp1 and MSHelp2 documentation packages and executables.
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Jenny Quimpo - Hewlett Packard
- Jenny Quimpo has worked in the software world for over 20 years as an instructor, curriculum designer, manager, and technical writer for enterprise software companines, including HP and IBM. Jenny is currently part of the HP Software Information Engineering team. She is a specialist in designing online help systems and integrating print and electronic documentation delivery for enterprise software products. Jenny has a B.S. in Computer Science, M.S. in Information Systems, and certification in Web Design.
Timothy Saludo - Heavy Construction Systems Specialists
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Timothy Saludo is a technical communicator for Heavy Construction Systems Specialists (HCSS), a software company that provides technology solutions for construction companies. In addition to writing software documentation, Timothy conducts usability testing, designs software user interface, creates multimedia, and helps manage the company's intranet. He has a B.A. in Technical Writing from the University of North Texas and is currently pursuing an M.S. in Professional Writing and Technical Communication from the University of Houston–Downtown.
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Tony Self - HyperWrite Pty Ltd
Based in Australia, Tony Self is recognized as one of the pioneers of hypertext and online documents. For 15 years, Tony has worked in the areas of online Help systems, computer-based training, and electronic documents. In 1993, Tony founded HyperWrite, a business and technical documentation company specializing in hypertext. In 1998, HyperWrite began producing the Australasian Online Documentation Conference, an annual event attracting specialists from Australia and New Zealand. Tony served as Chief Technology Officer for Asia-Inc.com in 2000, where he was responsible for an innovative Asian business information web and WAP service. Tony has now returned to HyperWrite, where he consults to organizations on online documentation and Internet strategy.
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David Shannon - Symantec Corporation
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David Shannon has over 16 years experience in many areas of software design and production. He's worked in technical support, quality assurance, software development, user interface design and currently works as an Information Architect and Manager developing Symantec's XML-based Unified Content Strategy.
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Kevin Siegel - IconLogic, Inc.
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Kevin A. Siegel is the founder and president of IconLogic, Inc. He has written more than 100 step-by-step computer training books, including Essentials of Adobe Captivate 3, Essentials of Adobe Dreamweaver CS3, Essentials of QuarkXPress 7, Accelerated QuarkXPress 6, Essentials of Adobe InDesign CS3, Essentials of Adobe PageMaker 7, Essentials of Adobe RoboHelp 7 HTML, and Essentials of Adobe RoboHelp 6 HTML.
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Darin Stewart - Oregon Health & Science University
Darin Stewart is Director of Web Strategies and Research Information Services for Oregon Health & Science University. He is also a member of the Applied Information Management faculty at the University of Oregon where he teaches Semantic Web, Taxonomy, and Information Asset Management. He is a frequent speaker on the subject of Information Management and is author of the forthcoming book “Building Enterprise Taxonomies.” He holds a Ph.D. in Information Science from the University of Pittsburgh.
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Bogo Vatovec - bovacon
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Bogo Vatovec has more than 15 years of experience in change management, user experience, project management, software engineering and knowledge engineering. His recent work includes user experience studies and design for mobile devices and corporate implementations of Web 2.0 practices.
He is a well known speaker and presenter at conferences in Europe, the USA, Israel, England and New Zealand. Bogo is a senior member of the Society for Technical Communication (STC), a recipient of the STC Distinguished Chapter Award and a manager of the STC Information Design and Architecture Special Interest Group (SIG.)
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Mark Wallis - IBM Internet Security Systems
Mark E. Wallis is a Senior Information Developer for IBM Internet Security Systems. Mark has been developing online and print-based user assistance for over 20 years. He has a BA in Technical Journalism and Computer Science from Colorado State University. An active judge in regional and international online communications competitions, he has received numerous awards for his user guides, quick references, online help, HTML-based help, and marketing materials. Mark remains seriously behind in his reading but his attitude has significantly improved.
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Joe Welinske - WritersUA
Joe Welinske is the president of WritersUA, formerly known as WinWriters. WritersUA is a company devoted to providing training and information for user assistance professionals. The WritersUA/WinWriters Conference draws hundreds of attendees each year from around the world to share the latest in user assistance design and implementation. The free content on the WritersUA web site attracts over 20,000 visitors each month. Joe has been involved with software documentation development since 1984. Together with Scott Boggan and David Farkas, Joe authored two editions of the popular and pioneering book Developing Online Help for Windows. He has also taught online Help courses at the University of Washington and UC Santa Cruz. Joe received a B.S. in Industrial Engineering from the University of Illinois in 1981, and a M.S. in Adult Instructional Management from Loyola University in 1987.
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Andrew Whitworth - Wikibooks
 Andrew has been a member at the English Wikibooks project since August 2005. He has been elected Administrator and Bureaucrat on that project. In addition to organization and administrative responsibilities, Andrew spends the majority of his time authoring books on various subjects including mathematics, science, computer science and engineering. He is in the process of founding 'Wikimedia Pennsylvania' a local chapter of the Wikimedia Foundation, the organization that oversees Wikibooks, Wikipedia, and several other projects. The chapter will be tasked with fund raising and outreach programs for the benefit of Wikibooks, Wikimedia, and other Open Content initiatives. Beyond the open content movement, Andrew is a graduate student at Temple University studying Electrical Engineering and pursuing a Ph.D.
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Jon Wiley - Google
Jon Wiley has been designing and developing web experiences since 1995. He has been directly involved in every aspect of web production, from interface design to application development to server management. Jon is a User Experience Designer for Google Apps.
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David Wright - Microsoft Corporation
David Wright is a lead tools developer at Microsoft. He works on tools for authoring, localizing, building, and tracking more than a million pages of documentation for developers. He also enjoys hiking, climbing, sailing, statistics, economics, and mathematical physics.
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Luke Wroblewski - Yahoo! Inc.
- Luke Wroblewski is an internationally recognized Web thought leader who has designed or contributed to software used every day by more than 750 million people. He is currently Senior Principal of Product Ideation & Design at Yahoo! Inc. and Founder of LukeW Interface Designs, a product strategy and design consultancy.
Luke publishes Functioning Form, the leading online publication for interaction designers. He also authored a book on Web interface design principles titled Site-Seeing: A Visual Approach to Web Usability. Luke is consistently a top-rated speaker at various conferences and companies around the world, and is a former Board member of the Interaction Design Association.
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