WritersUA Conference

Testimonial

Success in the job market and in the market for good and services is dependent on applying the right skills and technologies to maximum advantage. We've targeted this need by providing countless tips, technology updates, case studies demonstrating best-in-class designs, and much more.

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SUNDAY • March 16^th
12:00 - 7:00 pm Check-in for Conference and Supplemental Seminars
1:00 - 4:30 pm • Supplemental Seminars ($195)
Introduction to DITA • lp Tony Self	18 Tips for Designing E-learning Saul Carliner	Writing User Assistance that Improves Performance Rob Houser
5:00 - 6:30 pm • LaunchPad Orientation
Welcome to the World of User Assistance • lp Joe Welinske
6:30 - 7:00 pm • Conference Orientation

MONDAY • March 17^th
7:30 - 9:00 am • Conference Check-in, continental breakfast, and Exhibition
9:00 - 9:15 am • Welcome from Joe Welinske, President, WritersUA
9:15 - 10:15 am • Opening Session
Searching for the Origins of Language, Christine Kennealey
10:15 - 10:45 am • Morning Break and Exhibition
10:45 am - 12:00 pm • General Sessions
Migrating your UA to the DITA Architecture Alan Houser	Beyond Step by Step: The Architecture of Procedural Content • lp Cheri Lockett Zubak	Flare - Hot Tips and Cool Tricks Scott DeLoach	The Difference between E-learning and UA Technology Saul Carliner	Effective Interviewing of Subject Matter Experts Rich Maggiani
12:00 - 1:15 pm • Networking Lunch and Exhibition
1:15 - 2:45 pm • General Sessions
Emulating Vista Help with RoboHelp and Flare Rob Houser	Innovative Techniques with CSS Ellison / Gash	Key Issues in Help Authoring Tool Selection • lp James-Tanny / Panel	Introducing Adobe Technical Communication Suite RJ Jacquez	Customizing DITA Output - Web-based XHTML and PDF Pam Noreault
2:45 - 3:30 pm • Afternoon Break and Exhibition
3:30 - 4:45 pm • General Sessions
Guided Help: A Revolution for Software Help and Support? Matthew Ellison	Improving the Speed and Accuracy of a Publication Workflow Geoff Hart	Friend or Foe? The Role of Web 2.0 in User Assistance Sarah O'Keefe	Advanced Single-Sourcing With MadCap Flare Michael Hamilton	Analyzing Your Audience, Constructing Personas, and Conducting Internal Dialogs • lp Farkas / Farkas
4:45 - 6:00 pm • Networking Mixer - Sponsored by Adobe

TUESDAY • March 18^th
8:00 - 8:30 am • Continental breakfast and Exhibition
8:30 - 9:45 am • General Sessions
Developing Interactive eLearning w/ Captivate (Hands-on) • lp Part One • Rob Houser	Supporting Windows Mobile Devices Chris De Herrera	Portable Usability Testing with Morae Choi / Leritz-Higgins / Saludo	Making Business Blogging Work with Your UA Jeanie DuMont	Developing Reusable Content with AuthorIT Cheri Lockett Zubak	Double Scoop Case Studies Theme: DITA
9:45 - 10:15 am • Morning Break and Exhibition
10:15 am - 11:30 am • General Sessions
Developing Interactive eLearning w/ Captivate (Hands-on) • lp Part Two • Rob Houser	Using Visual Hierarchy to Convey Information Luke Wroblewski	Guiding Principles of Googley Design Jon Wiley	Automated Reference Documentation Using Sandcastle Wright / Palinkas	Double Scoop Case Studies Theme: RoboHelp	Double Scoop Case Studies Theme: Context-sensitive Help
11:30 am - 1:00 pm • Networking Lunch and Exhibition
1:00 - 2:15 pm • General Sessions
Automating the Word Authoring Environment (Hands-on) Part One • Paul Mueller	The Potential of Web 2.0 for User Assistance lp • Scott Boggan	Collaborative Editing of Online Help Hart / James-Tanny	Developing Help for the Mac Matt Neuburg	Double Scoop Case Studies Theme: Microsoft	Integrating Different Types of UA with On-Demand Software Andrea Leszek
2:15 - 2:45 pm • Afternoon Break and Exhibition
2:45 - 4:00 pm • General Sessions
Automating the Word Authoring Environment (Hands-on) Part Two Paul Mueller	Web 2.0 in a Corporate Environment Bogo Vatovec	Achieving Business Value by Integrating Tasks, Topics and Content • lp Duane Degler	Advanced Print Publishing With MadCap Flare Mike Hamilton	Creating Help with DITA - a Development Forum Tony Self	The Wikibooks Paradigm for Collaborative Content Creation Andrew Whitworth
4:15 - 5:15 pm • Product Demonstrations

WEDNESDAY • March 19^th
8:00 - 8:30 am Continental breakfast
8:30 - 9:45 am • General Sessions
Designing Best-in-Class Embedded UA (Hands-on) Part One Scott DeLoach	True Separation of Content, Structure, Format, and Behavior • lp Dave Gash	Effective Guidelines for Captivate Movies David Locke	Techniques for Reviewing a User Interface Rhonda Bracey	Double Scoop Case Studies Theme: Flare	An Essential Toolkit for Information Architects Bogo Vatovec
9:45 - 10:00 am Morning Break
10:00 - 11:15 am • General Sessions
Designing Best-in-Class Embedded UA (Hands-on) Part Two Scott DeLoach	Become Robo-Like Efficient with RoboHelp 7 Kevin Siegel	Double Scoop Case Studies Theme: Audience Analysis	Task Support Clusters: A Micro-architecture for User Assistance • lp Michael Hughes	Authoring With Consistency in Large MadCap Flare Projects Mike Hamilton	APIs and SDKs: Breaking Into and Succeeding in a Specialty Market Ed Marshall
11:00 am - 1:30 pm Peer Showcase
12:00 - 1:15 pm Lunch Break
1:30 - 2:45 pm • General Sessions
Integrating Taxonomies and XML Darin Stewart	Rapid Prototyping Techniques for Developing User Assistance • lp Alan Houser	Introduction to XSL Transforms Dave Gash	Double Scoop Case Studies Theme: Smart Content	How to Run a Successful DITA Pilot User Assistance Project Mark Wallis	Using Web 2.0 to Distribute Key Knowledge James Keller
2:45 - 3:00 pm Afternoon Break
3:00 - 3:15 pm Closing Comments and Raffle Prizes
3:15 - 4:15 pm • Closing Session
User Assistance Trends Panel: Key Future Directions, Panel of Pundits