The Conference for Software User Assistance
 

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Register is Open! Early Discounts in Effect
The focus of the Conference for Software User Assistance is on developing the best possible user experience for all
types of software applications through well-designed interfaces and helpful and accessible support information.

Register Now Companies represented include: 
  Immerse Yourself in Buzz-worthy Topics

Click the buzzword to see the related sessions!
Acrobat Agile AIR API Docs Audio-Video Author-IT Camtasia Captivate Case Studies DITA DocBook eBooks eLearning Embedded Feedback Flare Flash FrameMaker Gestures Google HTML 5 iPhone iSchool Linux Metadata Microsoft Mobile Planning Research RoboHelp SDK Docs Search Single-source SMEs STC Storyboarding Trends Twitter Usability Wiki Writing XML/XSL  

Enhanced Interaction and Networking

You'll have access to social networking before, during, and after the event. • See who is attending what session • Send private or public messages to fellow attendees to arrange business or social meets. • Create a customized schedule for printing or for adding to your calendar • Comment on a session before, during, and after it takes place. • Share your personal or business interests, Twitter handle, or web site

Your Choice! - An Interactive Idea Market
Attendees contribute to the agenda by proposing discussion topics and presenting them. And attendees vote on the topics they would like in the agenda. Fifteen ad hoc 20-minute topics are in Your hands.

Let's Look in the Mirror and See What We See
The Conference Opening Session features You! You'll use our community site to post questions in advance. During the session, using wireless response keypads, you and all your fellow attendees will get real-time feedback about yourselves as a community.

Enjoy a Private Consultation with a UA Expert
Capture valuable feedback on your work by reserving a private chat with one of several user assistance experts. You can use the Community web site to pre-plan your discussion. This first-come, first-served opportunity benefits those who register early.

Cutting-Edge Focus
The conference topics cover a broad range of key tools, processes, technologies, and techniques.
DITA, XML, and Information Architecture
 • User-centered Design and Usability
  • eLearning Tools and Techniques
   • Hands-on Computer Tutorials
    • Adobe, Microsoft, Google
     • UA for Mobile Devices
      • Case Studies

A Comprehensive Program

This year's Conference features seven interest areas with information on:
Emerging Skills
 • Technology Updates
  • Design Strategies
   • Tool Techniques
    • Content Development
     • Open Standards
      • Special Interest

Hands-on Computer Training

Exhibition and Product Demos

The Conference Exhibition is the annual marketplace and showcase for the latest user assistance products and services.
Exhibition Exhibition

Peer Showcase

Our exhibition of innovative projects lets you get up close and personal with the practitioners as they demo their work and explain how it was done.

NETWORKING EVENTS
The conference offers a networking reception and two networking luncheons to help you meet colleagues and make new friends.
Free Internet access to all registered attendees
The ProBooster Certificate Program

ProBooster CertificateFocus on a specific Conference Interest Area to receive a professional recognition certificate for your specialization.
The Certificate Program is free for all attendees.

LaunchPad Program for New Authors

New to User Assistance? The free LaunchPad Certificate Program guides you through a specially designed Conference curriculum.

eLearning Guild logo WritersUA has joined with the eLearning Guild to present a special collection of speakers and topics representing the best in eLearning information.

In-Depth Supplemental Seminars

Jumpstart your Conference experience by attending practical supplemental seminarsUsing Adobe Acrobat 9 Pro and Adobe Presenter, Information Modeling in XML, and Writing Help Procedures That Work .

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