Smartphones have sparked a huge, new software segment – the mobile app. This creates an important pair of questions for user assistance professionals: What is our role going forward in mobile and how can we prepare to take that on? User Assistance does have a role in supporting mobile apps. As the mobile app market continues to soar, this is becoming the next frontier for user assistance professionals. This book provides unique and detailed instruction and guidance regarding design, writing, tools, and planning of your mobile UA. Now available in three formats: Print $19.95   ePUB $14.95   Kindle $14.95     A five-copy license for the ePUB version is available for just $49. Contact Shannon to order this directly from WritersUA.
Joe Welinske is the president of WritersUA, a company devoted to providing training and information for user assistance professionals. Joe has been involved with software documentation development since 1984. Part of his work is producing high quality seminars and conferences for the user assistance community. The rest of his time is spent helping clients improve their user assistance.
Book Contents User Assistance in a Mobile World Getting Started with Mobile Development Designing for Mobile User Assistance Creating Helpful Words and Images Browser-based Help iOS: iPhone and iPod Touch Android Windows Phone Integrating with Other Types of User Assistance The iPad and Tablets	"The next few years are going to see a very rapid conversion in the IT industry in the way software is designed, implemented, and consumed." - Joe Welinske
Book Resources The following resources are in support of the book: Images       Web links
Reviews Usable Help, Gordon Meyer I'd Rather Be Writing, Tom Johnson Communications from DMN, Scott Nesbitt ginafromtampa on Lulu The Information Architecture Institute, Arun J. Martin and Noriko Osaka TECHWhir-l, Mike McCallister
Online Resources Read Joe Welinske's introduction to developing UA for mobile apps in the November issue of STC Intercom, sponsored by Adobe. Human-centered Design and Engineering Breaking into the Mobile Market: Tom Johnson talks to Joe Welinski at the STC Summit in Dallas

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