LaunchPad Certificate Recipients
To help make the takeoff as smooth and enjoyable as possible for those who are new to the user assistance community, the WritersUA Conference has offered the LaunchPad Certificate Program. WritersUA designed this program to assist newcomers in selecting the most effective series of sessions, to give them guidance from user assistance mentors, and to bring them together with others who are also entering the user assistance arena. There is no extra charge to participate in the program. Over 350 Certificates Have Been Awarded!
In completing this program participants followed a carefully designed curriculum that introduced them to the most important foundation skills while allowing them time to explore individual interests. Participants attend a set number of sessions within a particular discipline. These sessions were open to any and all conference attendees.
Program Features
• A conference orientation meeting—exclusively for certificate participants—to help them plan their week.
• The chance to meet with experienced user assistance veterans. Special LaunchPad mentors helped participants plan their session selection strategy, answered questions, and introduced them to colleagues.
• A unique LaunchPad completion certificate and permanent placement on the WritersUA Web site as a LaunchPad graduate.
Congratulations go to all of our LaunchPad graduates!
2009 Conference Certificate Recipients
| Jim Campbell | John Collins | Alissa Grinenko | Rachel Herbert |
| Kim Jastremski | Jennifer Kendall | Eriend Leganger | Kelly Matthews |
| Joseph Pillow | David Slovak | Heather Surber | Lawrence Tanimoto |
2008 Conference Certificate Recipients
| Jonell Anderson | Esther Asham | Vernon Atwood | Mary Bartels |
| Janice Burley | Matt Clark | Bradley Currier | Kathleen Doyle |
| John Graham | Walter Hanig | Karen Horton | Heidi Howard |
| Michael Lunde | Julia Milton | Michael Seidel | Robert Siebens |
| Abbie Tioseco | Greg Urban | Karen Zabel |
2007 Conference Certificate Recipients
| Cynthia Atherton | Steve Blossom | James Branam | Kyle Brucker |
| Sunghyun Cho | Jennifer Davis | Celeste DeMonte | Michelle Despres |
| Heather Dunstan | Laini Giles | Suzanne Guess | Seema Gupta |
| Burtin Hart | Barry Jorden | Elaine Kyriakos | Jennifer Lynn |
| Beth Peisic | Alison Poggi Leon | Kate Pulling | Chad Sampanes |
| William Smith | Stephanie Stamm | Kate Wringe |
2005 Conference Certificate Recipients
| Angela Anderson | Cindy Beard | Andrea Boucher | PJ Brunson |
| Martha Collins | Carol Collins | Diane Eaker | Jane Feist |
| William Gaffga | Todd Williams | Jason Grinblat | Ted Henson |
| Mike Massaro | Brenda McNeely | Mary Minich-Carwell | Drew Peckham |
| Paul Phillips | Diane Prenger | Christian Stephens | Michael Strickland |
| Barby Warfield |
2004 Conference Certificate Recipients
| Kathryn Alexander | Becky Andersen | Donna Cooper | Kay Efsen |
| Mary Fleri | Bonnie Gosler | Erica Hayashi | Laura Heaney |
| Rose Klipfel | Jennifer Lodge | Marcia Midkiff | Kim Nathans |
| Marsha Oliver | Lita Schmitt | Kelly Ann Smith | Miles Torres |
| Brenda Tuel | Pia Venovirta | Jeff Young |
2003 Conference Certificate Recipients
| Marilyn Arato | Joe Bailey | Dove Champagne | Sandra Chew |
| Brenda J. Lee | Judy Herrbach Lowe | Victoria Marshall-Blair | John McClain |
| Andrew Milligan | Chapel M. Presson | Sandy Rakoski | Roger Sharp |
| Catherine Skrbina | Ben Thompson |
2002 Conference Certificate Recipients
| Patricia Christensen | Ann Cox | Rebecca Cox | Patricia English |
| Rene Galindo | Siobhan Kelleher | Alison Koenig | Karen Kuralt |
| Matso Limtiaco | Meredith Little | Derek Long | Jim Oyler |
| Jane Przybilla | Merry Rendahl | Sheryl Riddell | Laura Robinson |
| Abir Roy | Blair Schrader | Sharon Sears | Stephen Serilla |
| Yvonne Smith | Justin Soles | Bianca Valenciano | Ginny Warthen |
| Steve Wilson | Eugenie Young |
2001 Conference Certificate Recipients
| Andrew Abas | Julie Artz | Thomas Bergantino | Ana Brazil |
| Klee Burke | Genevieve Burt | Ken Byron | Mary Camp |
| Trinh Cao | Stacey Cash | Bob Cermak | Robert Chapman Jr. |
| Karen Checkoway | John Cheraz | Bibi Christensen | Amanda Chow |
| Stephanie Cockrill | Eugene Cone | Alison Cook | Alfred Cooper |
| Sandy Cromey | Mark Decker | Vittoria Deloulay | Bill Fetzner |
| Mary Flebotte | Timothy Flynn | Michelle Forbes-Webb | Jean Forsberg |
| Tom Gallagher | Kent Gillespie | Paula Hartnett | Edna Hetchler |
| Petra Gannholm Johansson | Charlie Johnson | Alison Keller | Bonnie Kern |
| Rose Kirby | Ada Lai | Tania Larkin | Betty Law |
| Nathaniel Lim | R. Ivan Linderman | Jeff Lowe | Brenda Marable |
| Jeffrey Maramba | Joe Marshall | Mike McCallister | Aoibheann McCloskey |
| Darlene Meyer | Judy Miller | Gabrielle Mink | Julia Moroney |
| Suzanne Moser | Chris Muntzer | Brian Musgrave | Niamh Ni Bhleithin |
| Marge Norris | Roseanne Ouellette | Nettie Penman | Wendy Pochop |
| Stephanie Poydock | Jennifer Puccio | Janet Queckboerner | Shimi Rahim |
| Indira Rimkeit | Betty Roberts | Diana Roberts | Lori Rodrigues |
| Heather Rowton | Mysti Rubert | Sue Schaedle | Meira Schiffrin |
| Kristen Schleede-Maddox | Stanley Schoenwald | Scott Scribner | Clare Sharafinski |
| Sherrie Shepherd | Stephanie Sirgo | Pat Silva | Kelly Smith |
| Susan St.Pierre | Paul Stengel | Keith Stengl | Betty Stephenson |
| Jeff Tanner | Barb Taylor-Brunner | David Tobler | Jeanne Todd |
| Christine Torretta | Mary Ann Turner | Alice van den Bosch | Doug Vereschagin |
| Jaime Walter | Gina M. Waterman | Elizabeth Way Sullivan | Tamara Westgate |
| Michael White | Betty Williams | Holly Williams | Rich Williams |
| Steve Williams | Patricia Yarrow |
2000 Conference Certificate Recipients
| Ron Adam | Adrienne Alexander | Burt Aycock | Debbie Ball |
| Gary Bard | Gale Barlow | Greg Beiser | Juli Bertram |
| Francine Bigras | Susan Binford | Debra Bissantz | Heidi Boeh |
| Keith Bollwahn | Chris Bondurant | Suzanne Bowe | Roberta Boyle |
| Connie Brenden | Neil Britto | Amy Brons | Michael Brosius |
| Mark Burak | Paul Carroll | Jim Castleberry | Donna Cecchi |
| Kathi Chapman | Ron Chaussee | Megan Chillemi | Pattie Christensen |
| Diane Clark | John Clelland | Roger Collins | Douglas Cooley |
| Robert Coolidge | Jenny Craven | Christine Crowder | Malcolm Culbertson |
| Rita Dakin | Fran Danner | Ivancica Djeric | Anne-Marie Elkins |
| Gail Estabrook | Cynthia Fagan | Arthur Faja | Ingrid Fox |
| Barbara Green | Karen Gross | Sam Grothe | Jean Guyden |
| Bonnie Hale | Dennis Hamilton | Chris Hanrahan | Laura Harris |
| Stephanie Helgesen | Laura Hicks | Debbie Hodde | Randall Holtz |
| Joye Howard | Barbara Howell | Roger Hower | Mike Irwin |
| Kazuhiko Ishimori | Stacy Jackson | Buckley Jeppson | Barbara Jungwirth |
| Fatima Khalil | Ruth Kiner-Cola | Michael Kleibrink | Julie Kovacs-Diaz |
| Beth Kreischer | Charlene Lacey | Diane Langusch | Sue Leake |
| Veronique Lefebvre | Ellie Lief | Barbara Longtine | Jackie Luttrell |
| Doug Mackay | Linda Mankivsky Ziemann | Patty Marco | Chris Martin |
| Debbie Mason | Kelly McDonald | Chris McKitterick | Loren Meicher |
| Adine Merkin | Corina Mitchell | Debby Moeller | Bill Monohon |
| Cindy Moreland | Candace Morton | Kathy Munslow | Renee Murphy |
| Patricia Myers | Ursula Neal | Patrick Neary | Tara Nelson |
| Lynn Nichols | Jenny Nicholson | Jon Niederbrach | Jennifer Niehaus |
| Becky Nowacki | Vicky Nuttall | Mimi O'Drobinak | Sandy Opsal |
| James Pale | Mark Pappalardo | Vicky Partridge | Danny Proud |
| Claudia Quesada | Dana Rabe | Nancy Rains | Anne Ralston |
| Don Rasky | Patricia Ray | Mike Reynolds | Debbie Robbins |
| Ann Robertson | Martha Rockecharlie | Bella Rodgers-Martin | Anastasia Rubalcaba |
| Kelly Ruprecht | Marty Ryerson | Paula Scandone | Chris Scannell |
| Phillip Schlueter | Shelly Segeberg | Frank Seruchar | Jerry Severdia |
| Roma Sexson | Marsha Sheridan | Maureen Silver | Shelley Spackman |
| Hank Stanley | Karen Starkins | Yayoi Stavish | Ken Stockton |
| Lauren Swenson | Diane Treick | Jason Urenda | Tammy Van Boening |
| Kevin Varner | Janet Wallace | Elizabeth Wallen | Stephen Wertzbaugher |
| Greg Wimmenauer | Mimi Wolf | Bruce Wohlert | Joy Zadaca |