The Conference for Software User Assistance
 
A list of conference exhibitors, exhibitor descriptions, and product demonstration schedule


The Conference Exhibition provides you with a great opportunity to see the latest user assistance products and services. All of your favorite authoring tool representatives will be on hand as well as employment agencies, trainers, and consultants. Come equipped with your toughest questions, your business cards, and your appetite for food and fun!

Click a logo to view an exhibitor's web site.

AdobeAdobe Systems Incorporated revolutionizes how the world engages with ideas and information. For more than two decades, the company's award-winning technologies and software have redefined business, entertainment, and personal communications by setting new standards for producing and delivering content that engages people anywhere at anytime. We are driving innovation with powerful, compelling software solutions that meet the needs of customers and markets.

Adobe's innovative solutions for technical communicators are market-leading best-of-breed software, and include:

  • Adobe FrameMaker 10: The industry-leading template-based authoring and publishing solution for unstructured, structured, and XML/DITA/S1000D content.
  • Adobe RoboHelp 9: An easy-to-use solution for technical communicators to author, collaborate, personalize, and optimize content for help systems, policies and procedures, and professional knowledgebases for multichannel, multidevice publishing.
  • Adobe Technical Communication Suite 3.5 (TCS 3.5): A complete and integrated solution for authoring, reviewing, managing, and publishing rich, engaging technical information and training content across multiple channels and devices from a single source. Try TCS 3.5 now.


AuthorIT Author-it Software Corporation (ASC) is a world leader in software for authoring, content management, publishing, and localization. Its flagship product, Author-it, is an end-to-end content management solution capable of publishing content to multiple deliverables. Today it is used in over 50 countries, by over 3500 clients, and chosen by Fortune 100 organizations for worldwide deployments, making it one of the world's most popular content management tools.


MadCap SoftwareMadCap Software is just a new name for a group of familiar faces that have been leading the technical writing community for over a decade. With its flagship product, MadCap Flare, MadCap Software is once again leading the documentation world into the future by providing complete end-to-end solutions for content development, delivery and management. Today 1,000's of companies are customers of MadCap's native XML software for content authoring and multi-channel publishing. MadCap is home to some of the most experienced software architects and product experts in the industry.


DoctoHelpBest known as the all-in-one authoring and publishing solution, Doc-To-Help is used to produce desktop, Web, or print deliverables. Its new integration with SharePoint allows Doc-To-Help users to take advantage of SharePoint’s Document Libraries and all its related content management features. Users can upload documents to a SharePoint Document Library and use Doc-To-Help as an interface to edit content, check files in/out, and ultimately publish deliverables. Alternatively, Doc-To-Help users can download existing documents from a library. Since these documents are stored in SharePoint, users can take advantage of SharePoint’s management features such as version control, workflows, and even translation management. Download a 30-day trial at www.doctohelp.com.


ITR
ITR combines multilingual localization and translation services with technical expertise in handling help file formats. ITR delivers a managed translation solution:

Online help localization - experience with all major help tools: MadCap Flare, Author-it, RoboHelp, WebWorks and Doc-to-Help.
Software localization and testing - using advanced localization technology to ensure a cost-effective high quality end product.
Website localization - ITR ensures that your target language website has the same impact as the original.
Full quality assurance on all projects - quality is an integral part of all ITR's processes from initial translation to final sign-off.
Professional project management - delivery on time and in budget comes as standard at ITR.

To learn more about how our services can be of benefit to you, visit www.itr.co.uk.


HelpServerAs an important provider of end-user support management systems, 4.ST founded in 1987 strives to leverage leading-edge technology to improve the quality of online user assistance and documentation.
HelpServer is their web-based enterprise content management system for help and documentation. This web-based team-authoring tool enables product and service providers to quickly and easily deliver audience based help and documentation via the web to their customers. HelpServer is equipped with an extremely easy to use editor and lets dispersed authoring teams easily contribute content over the web to a central server and database from where it can be browsed, exported and printed to PDF by end-users. For more information visit http://www.helpserver.eu


Scriptorium PublishingFor companies that have large amounts of technical content, our consultants provide expert advice and collaborative development. Streamlining the publishing process results in cost reduction and quality improvements. Unlike some of our competitors, we do not resell software, so we are free to recommend the best alternative for each client and deliver comprehensive implementation services. We have expertise in all technologies required by our clients, and we transform abstract concepts into practical applications. If you are facing a difficult publishing challenge, we want to hear from you. Contact us at info@scriptorium.com or 919-481-2701 x105.


ThirtySix SoftwareThirtySix Software is the creator of SmartDocs, an add-in for Microsoft Word that integrates powerful content reuse capabilities into your Microsoft Word authoring environment. These capabilities – which include reusable variables, reusable snippets, conditional text, document snapshots, and document assembly – allow organizations to create documents more quickly, improve the quality of the documentation they create, and keep this documentation consistent and up-to-date.


VasontThe Vasont content management system enables organizations to consolidate, manage, and store multilingual content - such as technical documentation, product manuals, training materials, and reference publications - as a single source for maximum reuse and multichannel delivery. Vasont provides: single-source management of structured and unstructured content and assets; multi-language and translation management; advanced link management; built-in customizations; universal integration with editing tools; and support for standards such as DITA and SCORM.


TedopresTedopres, with offices in Europe, the United States and Asia, has been offering professional technical documentation services since 1974. We have an outstanding reputation of providing our customers with cost-effective, high-quality service that meets industry-specific standards. Tedopres has extensive experience in implementing Simplified Technical English (also known as Controlled English), helping our customers to ensure compliance while saving cost at the same time. The implementation comprises dictionary building, training and the use of HyperSTE, the leading quality assurance software for technical content. Tedopres also specializes in technical translation services in over 40 languages, technical illustration and animation as well as software development to support the creation and management of technical documentation. Because Tedopres focuses on maintaining the quality and accuracy of documentation, industry leaders including Boeing, Black & Decker, Philips, Rolls-Royce and Siemens trust us to handle their most complex documentation projects. More than 500 additional multinational corporations have done the same.


Tedopres

TechWhirl (Techwr-l) is the premier source of information and discussions for technical writers and technical communicators throughout their careers. Each week we publish numerous articles on technical writing and technical communications trends and technology, regular columns such as technical writer tips and tricks and news from the Technical Communications industry. Our technical writer email discussion group is more than 3000 members strong, providing information, advice and support to professionals at all levels of experience.




Conference Sponsors

GALAThe Globalization and Localization Association (GALA) is a non-profit membership association for the language industry, providing resources, education and research for companies working with translation services, language technology and content localization. GALA member companies are vendors and buyers of language services and technologies from over 290 companies in 50 countries. Member companies deploy sophisticated multilingual strategies and proven tools to take content and products to markets around the world. Visit www.gala-global.org.



EC Software Originally established in 1993, EC Software started producing help authoring software in 1997 with the release of Help & Manual 1.0 - the first help authoring tool that could create online help and print documentation from the same source project, in one easy step. Today, Help & Manual is one of the best selling and most popular documentation tools worldwide. In addition to the program's features and famous ease of use this is due in no small part to EC's focus on providing outstanding support, which receives constant praise from its users. EC Software is located in Austria, near Salzburg.


MultiLingual Computing, Inc.MultiLingual Computing, Inc., is an information source for global business and localization, offering an 8-issue print and digital magazine plus a yearly resource directory, a bi-weekly newsletter, special focus guides (free to download), an industry blog, and website with additional resources. We also co-organize the Localization World and Worldware conferences.


Indigo Byte SystemsIndigo Byte Systems LLC provides tools to software developers, as well as business and home computer users. Our flagship product is Dr.Explain, a unique software tool that lets software developers and technical writers dramatically reduce the time needed to produce help files and manuals. By analyzing the structure of a program's graphical user interface, Dr.Explain automatically generates the necessary help topics for the program's documentation. The program captures snapshots of live application screens and recognizes and annotates all significant controls: buttons, text fields, menus, options, and other ones. Dr.Explain produces professional help files and manuals in CHM, RTF, HTML, or PDF format that can be printed or loaded on-line.


HAT-Matrix.comHAT-Matrix.com is a new representation of an old standard (the Help Authoring Tool Comparison Matrix). Use the searchable database to see which HATs include the features you need from a list of over 300 features, and compare up to four HATs side-by-side.




Society for Technical CommunicationThe Society for Technical Communication (STC) is the world's largest and oldest professional association dedicated to the advancement of the field of technical communication across every industry and continent. The Mid-South chapter (serving western Tennessee, northern Mississippi, and eastern Arkansas) offers monthly meetings, relevant job postings, networking events, and more to increase members’ network and net worth. For more information, visit www.stc.org or www.facebook.com/MidSouthSTC.






 

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