The Conference for Software User Assistance
 
Testimonial: The networking and chance to meet 'experts' in our field is invaluable (and fun!) Conference Agenda

Success in improving the software user experience depends on applying the right skills and technologies to maximum advantage. We've targeted this need by providing an array of sessions demonstrating effective techniques, case studies demonstrating best-in-class designs, technology updates, and much more.

Conference Agenda

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SUNDAY • March 11th
8:30 - 9:00 amCheck-in for Tool Training Seminars
9:00 am - 12:00 pmTool Training Seminars
12:00 - 7:00 pmCheck-in for Conference and UA 101
1:00 - 5:30 pmUA 101 (sponsored by Adobe)
5:45 - 6:15 pmConference Orientation
6:30 - 7:30 pmInformal Mixer
MONDAY • March 12th
7:30 - 9:00 amConference Check-in, Breakfast Buffet, and Exhibition
9:10 - 10:00 amOpening Session: Let's Look in the Mirror and See What We See, Hosts Matthew Ellison, Char James-Tanny, and Joe Welinske
10:00 - 10:30 amMorning Break and Exhibition
10:30 am - 11:30 amConference Sessions
11:30 am - 12:45 pmNetworking Lunch and Exhibition
12:45 - 1:45 pmConference Sessions
1:45 - 2:05 pmAfternoon Break and Exhibition
2:05 - 3:05 pmConference Sessions
3:05 - 3:25 pmAfternoon Break and Exhibition
3:25 - 4:25 pmConference Sessions
4:25 - 6:00 pmNetworking Mixer (sponsored by Adobe)
TUESDAY • March 13th
8:00 - 8:30 amBreakfast Buffet and Exhibition
8:30 - 9:30 amConference Sessions
9:30 - 9:50 amMorning Break and Exhibition
9:50 - 10:50 amConference Sessions
10:50 - 11:10 amMorning Break and Exhibition
11:10 am - 12:10 pmConference Sessions
12:10 - 1:25 pmNetworking Lunch and Exhibition
1:25 - 2:25 pmConference Sessions
2:25 - 2:45 pmAfternoon Break and Exhibition
2:45 - 3:45 pmCase Studies
4:05 - 5:05 pmProduct Demonstrations
WEDNESDAY • March 14th
8:00 - 8:30 amBreakfast Buffet
8:30 - 9:30 amConference Sessions
9:30 - 9:50 amMorning Break
9:50 - 10:50 amConference Sessions
10:50 am - 1:05 pmPeer Showcase/Lunch
1:05 - 2:05 pmConference Sessions
2:05 - 2:25 pmAfternoon Break
2:25 - 3:25 pmConference Sessions
3:25 - 3:45 pmAfternoon Break
3:45 - 4:45 pmClosing Session: User Assistance Trends Panel--Key Future Directions

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