<?xml version="1.0" ?>
<help>
<topic client="all" platform="all">
<title>Introduction</title>
<para>This topic is the same for all customers.</para>
</topic>
<topic client="all" platform="mac">
<title>Additional Mac introduction</title>
<para>This topic appears for all customers, but only for the Mac version.</para>
</topic>
<topic client="all" platform="unix">
<title>Additional UNIX introduction</title>
<para>This topic appears for all customers, but only for the UNIX version.</para>
</topic>
<topic client="all" platform="win">
<title>Additional Windows introduction</title>
<para>This topic appears for all customers, but only for the Windows version.</para>
</topic>
<topic client="acme" platform="all">
<title>All about Acme</title>
<para>Acme is, well, the acme of corporate joy.</para>
</topic>
<topic client="barter" platform="all">
<title>Barter bits</title>
<para>Barter lets you pay in cash or with other goods.</para>
</topic>
<topic client="citadel" platform="all">
<title>Citadel clarity</title>
<para>Citadel has a proud tradition.</para>
</topic>
<topic client="doughnut" platform="all">
<title>The Doughnut Dozen</title>
<para>At Doughnut, we're all about food.</para>
</topic>
<topic client="extreme" platform="all">
<title>Extreme Energy</title>
<para>If you like to sleep, then Extreme is not where you want to work.</para>
</topic>
<topic client="friendly" platform="all">
<title>Friendly folks</title>
<para>At Friendly, we give out hugs to all our clients.</para>
</topic>
<topic client="barter,extreme" platform="win,unix">
<title>Setting up currency support</title>
<para>You can set up payments in US dollars or in euros.</para>
</topic>
<topic client="barter,extreme" platform="mac">
<title>Setting up currency support</title>
<para>Currency support is built into the operation system, so you don't need to do anything special.</para>
</topic>
<topic client="citadel,friendly" platform="all">
<title>Processing returns of items purchased on the web site</title>
<para>When customers need to return an item they purchased on the web site, they can bring it to the store.</para>
</topic>
<topic client="barter,extreme" platform="all">
<title>Processing returns of items purchased on the web site</title>
<para>Customers can return items purchased on the web site in two ways: by shipping it back using the instructions provided in the box or by bringing it to the local store</para>
</topic>
<topic client="acme,friendly" platform="all">
<title>Overriding the specified price</title>
<para>If you want to give a special price to a friend or a relative, you can do so.</para>
</topic>
<topic client="citadel,friendly" platform="all">
<title>Using the touchscreen</title>
<para>The touchscreen is often faster than using the keyboard. Remember to clean the touchscreen with a damp paper towel.</para>
</topic>
<topic client="doughnut" platform="all">
<title>Using the touchscreen</title>
<para>The touchscreen is an alternative to using the keyboard. If the touchscreen stops working, or is working inconsistently, clean it with a paper towel and some Windex.</para>
</topic>
<topic client="acme,barter,citadel,extreme,friendly" platform="all">
<title>Frequent buyer program</title>
<para>The frequent buyer program rewards your regular customers with extra goodies.</para>
</topic>
<topic client="all" platform="mac">
<title>Mac version</title>
<para>Congratulations on your purchase of XYZ Software for Mac. We think you'll like it.</para>
</topic>
<topic client="all" platform="win">
<title>Windows version</title>
<para>We think you'll like XYZ Software for Windows. Most people do.</para>
</topic>
<topic client="all" platform="unix">
<title>UNIX version</title>
<para>You're one of the few proud owners of the UNIX version of XYZ Software.</para>
</topic>
</help>